Grain
Sales & CRM · grain.com
Overview
Grain captures video calls, desktop audio, Slack huddles, and in-person meetings, then turns them into searchable transcripts, summaries, clips, action items, coaching insights, and AI-ready context. It can sync notes and properties to HubSpot or Salesforce, send highlights to Slack, connect through Zapier and API, and expose meeting data to AI assistants through MCP. The free plan gives teams a practical way to test the workflow before scaling.
The problem Grain solves
Teams often have valuable customer conversations trapped in recordings that are difficult to search, share, summarize, or connect to product and CRM workflows. Grain makes meeting knowledge more usable through clips, transcripts, summaries, integrations, and APIs that help revenue and research teams turn conversations into reusable evidence.
Best for
- Sales and CS teams
- Customer research
- Product feedback workflows
- AI-enabled conversation repositories
Not a fit if
- Teams needing a complete CRM
- Organizations with strict recording restrictions
- Buyers wanting deep forecasting out of the box
Why it’s listed
- Free forever entry plan
- Botless and bot-based capture
- Useful CRM sync
- MCP and API access
Pricing
Free
FreeUnlimited basic recordings with one free notetaker seat.
- Unlimited recordings
- 45-minute meeting cap
- Sharing and organization
Starter
Custom pricingAdvanced organization, uploads, AI notes, and API access.
- Unlimited recording
- Custom templates
- Ask Grain AI
- API export
Business
Custom pricingConversation intelligence, coaching, CRM, and dialer workflows.
- AI coaching
- Deal pipelines
- CRM sync
- MCP access
Features
Integrations
Pros & cons
Pros
- Flexible capture modes
- Strong sharing and clips
- Good integrations
- Accessible pricing path
Cons
- Advanced coaching is higher-tier
- Recording consent needs governance
- Free plan limits integrations
- Revenue features require business plans
What the record shows
A flexible meeting intelligence tool for teams that want botless capture, CRM sync, and reusable customer conversation data.
Summary and score aggregated from public review platforms. We link to original reviews rather than reproducing them — read the source before deciding.
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