AudyenseEclipse AI
Sales & CRM · eclipse-ai.com/?utm_source=coldiq
Overview
Eclipse AI is a customer feedback analytics tool designed to unify and analyze feedback from multiple sources in one AI-powered platform. It helps businesses turn scattered customer data into clear, actionable insights to improve customer experience (CX). Users benefit from automated analysis, saving 20+ hours monthly, and see measurable results like a 60% improvement in CX metrics and a 45% drop in churn. The tool excels in analyzing reviews and feedback across touchpoints, making it ideal for marketing, operations, and training teams looking to spot trends and pain points quickly. You start gaining insights immediately, with a 30-day free trial that requires no credit card. The intuitive conversational interface even lets you chat with your data for real-time answers. Eclipse AI integrates seamlessly with existing feedback channels via CSV import or API, fitting well in a customer experience tech stack alongside CRM and survey tools. It’s designed specifically for analyzing customer feedback, so it’s not meant for broader data enrichment or general market research beyond CX. ▶ Video Review Coming Soon We're working on creating a detailed video review for Eclipse AI .
The problem Eclipse AI solves
Sales and revenue teams often struggle to turn scattered data, manual handoffs, and disconnected execution into a repeatable go-to-market workflow. Eclipse AI is relevant because its researched profile documents eclipse ai is a customer feedback analytics tool designed to unify and analyze feedback from multiple sources in one ai-powered platform. The practical evaluation question is whether its stated capabilities, pricing, and integrations match the team's current motion and operating constraints.
Best for
- recommended for businesses that want to unify customer feedback from all channels in one platform and get AI-powered insights to improve customer experience. It
- SMBs, Mid-market, Enterprise teams with a defined revenue workflow
- customer support bots
- retention & loyalty tools
Not a fit if
- Teams looking for a single-purpose tool outside its documented go-to-market focus
- Teams that need unlimited usage without plan or credit limits
- Organizations that cannot validate vendor claims, data coverage, or implementation effort during evaluation
Why it’s listed
- Adds a distinct sales or revenue workflow to the directory
- Profile contains a researched description, ICP, capabilities, and pricing snapshot
- Names concrete workflow connections including Make, LinkedIn, API
Pricing
Free
$29 quotefree trial
- Unify customer feedback platform
- Discover key trends
- Get AI-powered insights
- Save hours of analysis
- Chat with your data
- Seamless feedback integrations
- Data enrichment
- Customer Support Bots
Basic
$120 per user/monthBasic at $120/month for 3 users, and Professional at $199/month for 5 users, all billed annually with 30% savings
- Unify customer feedback platform
- Discover key trends
- Get AI-powered insights
- Save hours of analysis
- Chat with your data
- Seamless feedback integrations
- Data enrichment
- Customer Support Bots
Professional
$199 per user/monthProfessional at $199/month for 5 users, all billed annually with 30% savings
- Unify customer feedback platform
- Discover key trends
- Get AI-powered insights
- Save hours of analysis
- Chat with your data
- Seamless feedback integrations
- Data enrichment
- Customer Support Bots
Enterprise
Custom pricingEnterprise Is Eclipse AI easy to use
- Unify customer feedback platform
- Discover key trends
- Get AI-powered insights
- Save hours of analysis
- Chat with your data
- Seamless feedback integrations
- Data enrichment
- Customer Support Bots
Features
Integrations
Pros & cons
Pros
- Documented capability: Unify customer feedback platform
- Documented capability: Discover key trends
- Profile names a concrete ICP: Eclipse AI is recommended for businesses that want to unify customer feedback from all channels in one platform and get AI-powered insights to improve
- Public profile names Make, LinkedIn, API as connected workflow surfaces
Cons
- Some pricing or higher-tier terms are not publicly itemized
- Fit is strongest for the stated SMBs, Mid-market, Enterprise audience rather than every team
- Named integrations should be validated against the team's exact plan and workflow
- Reported outcomes and vendor claims should be validated with the buyer's own data
What the record shows
Independent profile evidence describes eclipse ai is a customer feedback analytics tool designed to unify and analyze feedback from multiple sources in one ai-powered platform.
Summary and score aggregated from public review platforms. We link to original reviews rather than reproducing them — read the source before deciding.
User reviews
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