Side-by-side record

Eclipse AI vs. Fathom

Built from each tool’s researched, reviewed record. Figures are checked against public pricing pages at research time — always confirm current pricing with the vendor before buying.

The short version

Fathom starts at $15 per seat, versus Eclipse AI at $120.

Full comparison

	Eclipse AIfrom $120 per month	Fathomfrom $15 per user/month, billed annually (Team plan, 2+ users)
Audyense Score	32AS*Low	76AS*Strong
Positioning	Eclipse AI is a customer feedback analytics tool designed to unify and analyze feedback from multiple sources in one AI-powered platform.	Free AI notetaker for Zoom, Teams, and Google Meet
Free tier	Yes	Yes
Deployment	Cloud / SaaS	Cloud / SaaS
Best fit	SMB, Mid-market, Enterprise	Startup, SMB, Mid-market
Pricing plans	Free$29 Basic$120 Professional$199 EnterpriseCustom pricing	Team$15
Unify customer feedback platform	YesDocumented in the sourced profile.	—
Discover key trends	YesDocumented in the sourced profile.	—
Get AI-powered insights	YesDocumented in the sourced profile.	—
Save hours of analysis	YesDocumented in the sourced profile.	—
Chat with your data	YesDocumented in the sourced profile.	—
Seamless feedback integrations	YesDocumented in the sourced profile.	—
Data enrichment	YesDocumented in the sourced profile.	—
Customer Support Bots	YesDocumented in the sourced profile.	—
Retention & Loyalty Tools	YesDocumented in the sourced profile.	—
Customer Retention Software	YesDocumented in the sourced profile.	—
Integrations verified	3+	—
Aggregate rating	— · No reviews yet	5.0 · 6.9k reviews
Integrations	MakeLinkedInAPI	ZoomMicrosoft TeamsGoogle MeetSlack
Security & compliance	—	SOC 2 Type IIGDPRHIPAA
Pros	Documented capability: Unify customer feedback platform Documented capability: Discover key trends Profile names a concrete ICP: Eclipse AI is recommended for businesses that want to unify customer feedback from all channels in one platform and get AI-powered insights to improve Public profile names Make, LinkedIn, API as connected workflow surfaces	Free plan is fully featured for unlimited recordings/transcripts Very high user satisfaction and ease-of-use scores on G2 Deep CRM and calendar integrations, plus MCP/API access
Cons	Some pricing or higher-tier terms are not publicly itemized Fit is strongest for the stated SMBs, Mid-market, Enterprise audience rather than every team Named integrations should be validated against the team's exact plan and workflow Reported outcomes and vendor claims should be validated with the buyer's own data	Managing multiple notetaker bots in one meeting can be clunky per reviews
	Visit Eclipse AI ↗	Visit Fathom ↗