Brand24
Sales & CRM · try.brand24.com/4caplb19rhvx
Overview
Brand24 is an AI-powered social listening tool designed to track online mentions across social media, news, blogs, videos, forums, podcasts, and reviews. It helps businesses protect their brand reputation, measure brand awareness, and analyze competitor activity in real time. Trusted by over 4,000 brands worldwide, it offers advanced sentiment analysis and powerful reporting to turn data into actionable insights quickly. The tool excels at monitoring brand mentions, measuring hashtag campaigns, and discovering customer feedback to make informed marketing decisions. Users see meaningful results fast, with real-time tracking from 25 million+ sources and support in 108 languages. It works well for PR teams, marketers, and customer service who need to benchmark against competitors or gauge audience sentiment efficiently. Brand24 fits into your go-to-market tech stack as a market intelligence and data enrichment tool that complements CRM and email platforms by feeding valuable customer insights. However, it’s not a comprehensive CRM or content publishing tool, so it’s best used for listening and analytics rather than direct customer engagement or campaign management.
The problem Brand24 solves
Sales and revenue teams often struggle to turn scattered data, manual handoffs, and disconnected execution into a repeatable go-to-market workflow. Brand24 is relevant because its researched profile documents brand24 is an ai-powered social listening tool designed to track online mentions across social media, news, blogs, videos, forums, podcasts, and reviews. The practical evaluation question is whether its stated capabilities, pricing, and integrations match the team's current motion and operating constraints.
Best for
- recommended for businesses and marketers who want to protect brand reputation, measure brand awareness, and analyze competitors using AI-powered social listenin
- Startups, SMBs, Mid-market, Enterprise teams with a defined revenue workflow
- social listening
- apis social media analytics
Not a fit if
- Teams looking for a single-purpose tool outside its documented go-to-market focus
- Teams that need unlimited usage without plan or credit limits
- Organizations that cannot validate vendor claims, data coverage, or implementation effort during evaluation
Why it’s listed
- Adds a distinct sales or revenue workflow to the directory
- Profile contains a researched description, ICP, capabilities, and pricing snapshot
- Names concrete workflow connections including Make, LinkedIn, Twitter
Pricing
Free
$149 per monthfree 14-day trial and annual billing that can include up to 3 months free
- AI-powered social media mentions
- Analyze sentiment and segments
- Measure brand awareness reach
- Track hashtag engagement metrics
- Gather real-time online insights
- Automate reporting and sharing
- Data enrichment
- Social Listening
Basic
Custom pricingbasic configuration where you sign up, connect your social media accounts, and set up monitoring keywords or hashtags to start tracking mentions across platforms
- AI-powered social media mentions
- Analyze sentiment and segments
- Measure brand awareness reach
- Track hashtag engagement metrics
- Gather real-time online insights
- Automate reporting and sharing
- Data enrichment
- Social Listening
Growth
$130 per monthgrowth View Pricing: Starting at $129
- AI-powered social media mentions
- Analyze sentiment and segments
- Measure brand awareness reach
- Track hashtag engagement metrics
- Gather real-time online insights
- Automate reporting and sharing
- Data enrichment
- Social Listening
Business
$499 per user/monthBusiness $499
- AI-powered social media mentions
- Analyze sentiment and segments
- Measure brand awareness reach
- Track hashtag engagement metrics
- Gather real-time online insights
- Automate reporting and sharing
- Data enrichment
- Social Listening
Features
Integrations
Pros & cons
Pros
- Documented capability: AI-powered social media mentions
- Documented capability: Analyze sentiment and segments
- Profile names a concrete ICP: Brand24 is recommended for businesses and marketers who want to protect brand reputation, measure brand awareness, and analyze competitors using AI-po
- Public profile names Make, LinkedIn, Twitter as connected workflow surfaces
Cons
- Some pricing or higher-tier terms are not publicly itemized
- Fit is strongest for the stated Startups, SMBs, Mid-market, Enterprise audience rather than every team
- Named integrations should be validated against the team's exact plan and workflow
- Reported outcomes and vendor claims should be validated with the buyer's own data
What the record shows
Independent profile evidence describes brand24 is an ai-powered social listening tool designed to track online mentions across social media, news, blogs, videos, forums, podcasts, and reviews.
Summary and score aggregated from public review platforms. We link to original reviews rather than reproducing them — read the source before deciding.
User reviews
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