Avoma
Sales & CRM · www.avoma.com
Overview
Avoma records, transcribes, summarizes, and analyzes customer conversations, then turns the output into CRM updates, coaching signals, pipeline insights, forecasts, and follow-up workflows. Teams can use AI meeting notes, custom templates, conversation intelligence, sales call scoring, coaching, win-loss analysis, revenue intelligence, and lead routing. Its integrations span video, calendars, CRMs, dialers, Slack, Teams, ClickUp, Zapier, and APIs.
The problem Avoma solves
Customer-facing teams lose important context when meetings are remembered from notes, follow-up is manual, and conversation patterns remain invisible across calls. Avoma records and analyzes meetings, extracts decisions and next steps, and connects that intelligence to revenue workflows so teams can improve follow-through and coaching.
Best for
- Sales teams using video calls
- Revenue operations
- Sales coaching
- Pipeline and forecast hygiene
Not a fit if
- Teams that do not record customer conversations
- Simple calendar scheduling only
- Buyers wanting a free unlimited recorder plan
Why it’s listed
- Transparent entry pricing
- Strong CRM data entry automation
- Conversation and revenue intelligence
- Lead routing add-on
Pricing
Startup
$19 per recorder seat per month billed annuallyAI meeting assistant and scheduling for small teams.
- Unlimited meeting assistant
- AI summaries
- Scheduling
- CRM notes
Organization
$29 per recorder seat per month billed annuallyAdds custom templates, group scheduling, and richer collaboration.
- Custom note templates
- Group scheduling
- CRM integrations
- Limited conversation intelligence
Conversation Intelligence
$29 per seat per month billed annuallyAdd-on for scoring, coaching, and conversation insights.
- AI call scoring
- Coaching recommendations
- Smart trackers
Features
Integrations
Security & compliance
Pros & cons
Pros
- Clear packaging
- Good CRM coverage
- Useful meeting templates
- Revenue add-ons
Cons
- Add-ons can raise total cost
- Recording consent needs policy
- Advanced analytics are plan-dependent
- Transcription quality varies by audio
What the record shows
A versatile conversation intelligence option with unusually clear seat-based pricing and a broad set of revenue add-ons.
Summary and score aggregated from public review platforms. We link to original reviews rather than reproducing them — read the source before deciding.
User reviews
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