AudyenseVoiptime
Sales & CRM · voiptimecloud.com/
Overview
Voiptime Cloud is a VoIP contact center software designed for sales and customer support teams. It improves customer satisfaction and agent productivity with cloud-based call center solutions. What makes it stand out is rapid setup—your system is ready within 2 days—and scalability up to 700 agents per cloud instance. It also offers a 99.9% uptime guarantee for reliability. The tool works best for managing inbound, outbound, and blended call centers. It helps businesses boost sales productivity with predictive dialers and enhance customer service with intelligent call routing and IVR systems. You’ll start seeing results quickly, right after deployment, thanks to fast cloud configuration. Voiptime Cloud integrates smoothly with CRMs, chat, email, and external apps via open APIs and webhooks. It’s great for streamlining communications but not designed for complex data analytics or non-voice-only tasks. This keeps it focused and highly efficient for contact center operations. ▶ Video Review Coming Soon We're working on creating a detailed video review for Voiptime .
The problem Voiptime solves
Sales and revenue teams often struggle to turn scattered data, manual handoffs, and disconnected execution into a repeatable go-to-market workflow. Voiptime is relevant because its researched profile documents voiptime cloud is a voip contact center software designed for sales and customer support teams. The practical evaluation question is whether its stated capabilities, pricing, and integrations match the team's current motion and operating constraints.
Best for
- recommended for businesses of any size and industry that want to improve customer service and sales with a reliable VoIP call center solution. It’s perfect for
- SMBs, Mid-market, Enterprise teams with a defined revenue workflow
- sales coaching
- phone dialers
Not a fit if
- Teams looking for a single-purpose tool outside its documented go-to-market focus
- Teams that need unlimited usage without plan or credit limits
- Organizations that cannot validate vendor claims, data coverage, or implementation effort during evaluation
Why it’s listed
- Adds a distinct sales or revenue workflow to the directory
- Profile contains a researched description, ICP, capabilities, and pricing snapshot
- Names concrete workflow connections including Make, LinkedIn, Facebook
Pricing
Free
Freefree
- Automated phone call system
- Intelligent call routing & ACD
- Built-in CRM with recordings
- Predictive and Power auto-dialers
- Real-time agent monitoring tools
- Multichannel contact center solution
- Workflow automation
- Conversation intelligence
Basic
$12 per monthBasic features Email support Professional $12
- Automated phone call system
- Intelligent call routing & ACD
- Built-in CRM with recordings
- Predictive and Power auto-dialers
- Real-time agent monitoring tools
- Multichannel contact center solution
- Workflow automation
- Conversation intelligence
Starter
FreeStarter $0
- Automated phone call system
- Intelligent call routing & ACD
- Built-in CRM with recordings
- Predictive and Power auto-dialers
- Real-time agent monitoring tools
- Multichannel contact center solution
- Workflow automation
- Conversation intelligence
Professional
$12 per monthProfessional $12
- Automated phone call system
- Intelligent call routing & ACD
- Built-in CRM with recordings
- Predictive and Power auto-dialers
- Real-time agent monitoring tools
- Multichannel contact center solution
- Workflow automation
- Conversation intelligence
Features
Integrations
Pros & cons
Pros
- Documented capability: Automated phone call system
- Documented capability: Intelligent call routing & ACD
- Profile names a concrete ICP: Voiptime Cloud is recommended for businesses of any size and industry that want to improve customer service and sales with a reliable VoIP call center
- Public profile names Make, LinkedIn, Facebook as connected workflow surfaces
Cons
- Some pricing or higher-tier terms are not publicly itemized
- Fit is strongest for the stated SMBs, Mid-market, Enterprise audience rather than every team
- Named integrations should be validated against the team's exact plan and workflow
- Reported outcomes and vendor claims should be validated with the buyer's own data
What the record shows
Independent profile evidence describes voiptime cloud is a voip contact center software designed for sales and customer support teams.
Summary and score aggregated from public review platforms. We link to original reviews rather than reproducing them — read the source before deciding.
User reviews
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