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Raygun

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DevOps · raygun.com

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Overview

Raygun is a cloud-based application monitoring platform built by New Zealand company Mindscape, combining Crash Reporting, Real User Monitoring (RUM), and Application Performance Monitoring (APM). It captures errors, front-end performance, and server-side request traces with code-level context to help teams diagnose and resolve issues quickly. The platform includes AI Error Resolution, which prompts an LLM with stack-trace and environment context to speed up fixes. It is delivered as a hosted SaaS on AWS and integrates with common developer issue-tracking, chat, and alerting tools.

The problem Raygun solves

Engineering teams often juggle separate tools for crashes, front-end performance, and server-side latency, making it slow to trace a user-facing error back to root cause. Raygun consolidates crash reporting, real user monitoring, and APM so teams can capture errors reliably and diagnose regressions with code-level stack-trace context. Reviewers value the quick SDK setup and thorough error detail, while noting friction in stepping through issue instances and in exception grouping.

Decision context

Use these points to test whether the product fits your operation, not just whether it has a long feature list.

  • Published starting price: $40 per 100,000 errors/month. Confirm user, usage, and feature limits for the plan you would actually buy.
  • Deployment: cloud. Check security, data-residency, and access requirements for every team that will use it.
  • Verified integrations include GitHub, Jira Software, Slack, Microsoft Teams, PagerDuty, Opsgenie. Validate sync direction and plan limits for the connections that matter.
  • This record was last checked on 7/22/2026; pricing and features can change.

How to evaluate Raygun

A listing helps create a shortlist; a trial with the team’s real workflow decides whether the tool fits. Use this reading with the structured facts and confirm changes with the vendor.

Workflow fit

The record describes it as a fit for Web and mobile dev teams wanting error tracking and front-end/back-end performance monitoring in one place., Small and mid-market engineering teams (the majority of reviewers are small-business users)., Teams that value quick SDK setup and code-level stack-trace context for faster debugging.. Check that this context matches the volume, roles, and processes your team needs it to support.

Pilot questions

  • Can Raygun complete the critical workflow without manual work outside the product?
  • Do the recorded connections (GitHub, Jira Software, Slack, Microsoft Teams) support the sync direction, permissions, and volume we need?
  • What user, usage, storage, support, or security limits appear after the headline starting price?

Evidence and freshness

This record was checked on 7/22/2026. That date tells you when the record was reviewed, not that the vendor has left its terms unchanged since then.

Best for

  • Web and mobile dev teams wanting error tracking and front-end/back-end performance monitoring in one place.
  • Small and mid-market engineering teams (the majority of reviewers are small-business users).
  • Teams that value quick SDK setup and code-level stack-trace context for faster debugging.

Not a fit if

  • Teams needing self-hosted/on-premise deployment (Raygun is cloud-only on AWS).
  • Teams looking for a single tool that also covers infrastructure metrics and log management.

Why it’s listed

  • Unifies crash reporting, real user monitoring, and APM in a single platform rather than three separate tools.
  • Well-reviewed on G2 (~4.3) and Capterra (~4.4) with a decade-plus track record.
  • Predictable event-based tiers with unlimited apps and members on every plan, plus a 14-day free trial.

Pricing

Basic

$40 per 100,000 errors/month (billed annually)

Entry crash reporting tier with unlimited apps and members plus core diagnostics.

  • Unlimited apps and members
  • AI Error Resolution
  • Deployment tracking
  • Advanced search and filtering
  • Raygun API access

Team

$80 per 200,000 errors/month (billed annually)

Adds collaboration, filtering, and third-party integrations for growing teams.

  • Everything in Basic
  • Inbound filters
  • Third-party integrations
  • Unlimited custom dashboards
  • User roles and permissions

Business

$400 per 1,000,000 errors/month (billed annually)

Scale tier adding SSO, priority support, and account management.

  • Everything in Team
  • SAML SSO
  • Dedicated account manager
  • Priority support
  • Quarterly business reviews

Enterprise

Custom pricing

Custom compliance, SLAs, retention, and volume discounts for large organizations.

  • Everything in Business
  • Custom compliance terms and BAA
  • Custom SLAs
  • Custom data retention policies
  • Invoiced billing

Features

AI featuresAI Error Resolution prompts a chosen LLM with error, stack-trace, and environment context.
Alerting & on-callAlerting via integrations with PagerDuty, Opsgenie, VictorOps, Slack, Microsoft Teams, and email.
Application performance monitoring (APM)Dedicated APM product captures the complete lifecycle of web requests with code-level context.
CI/CD pipelinesDeployment tracking and integrations with GitHub/GitLab/Azure DevOps/Bitbucket, but not a full CI/CD pipeline tool.
Distributed tracingAPM traces server-side request lifecycles with code-level detail; not marketed as full multi-service distributed tracing.
Incident managementIntegrates with incident/on-call tools (PagerDuty, Opsgenie) rather than providing native incident management.
Infrastructure monitoringFocused on application-level crash, RUM, and APM; not server/infrastructure metrics.
Log managementRaygun is error and performance monitoring, not a log aggregation/management platform.
Public APIRaygun API access is included on all plans, from the Basic tier upward.
Self-hosting / on-premCloud-only SaaS hosted on AWS; no self-hosted or on-premise option.

Integrations

GitHubJira SoftwareSlackMicrosoft TeamsPagerDutyOpsgenieGitLabBitbucketAzure DevOps ServicesGitHub EnterpriseTrelloAsanaZendeskVictorOpsFullStoryYouTrackWebhooks

Security & compliance

HIPAAGDPRCCPAPCI

Pros & cons

Pros

  • Fast, lightweight SDK integration across major languages and frameworks.
  • Reliable error capture with no rate limiting, so few errors are missed.
  • Detailed stack-trace and environment context helps identify regressions and onboard new team members.
  • AI Error Resolution surfaces likely fixes from error context.

Cons

  • Stepping through each individual instance of an issue can be tedious.
  • Exception grouping can break when any part of a stack trace changes.
  • Some users report significant pricing increases over time.
  • Search and reporting have limitations (e.g. multi-word search noted as weak by a reviewer).

What we found

4.3/5
123 reviews aggregatedLast checked 2026-07-22

On G2 Raygun holds about 4.3/5 across roughly 123 reviews, with Capterra higher at about 4.4/5 and TrustRadius around 7.4/10. Reviewers praise fast, low-friction SDK setup, reliable error capture with no rate limiting, and useful stack-trace context for diagnosing regressions. Recurring criticisms center on stepping through individual issue instances, exception grouping that breaks when a stack trace changes, and concerns about pricing increases.

Ratings and review counts come from public review platforms. We link to the original source and keep the underlying review text out of this profile.

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