OneSignal
Sales & CRM · onesignal.com/?utm_source=coldiq
Overview
OneSignal is a customer engagement platform designed for marketers to send push notifications, emails, SMS, and in-app messages. It helps businesses connect with their audience using one unified system, making communication simple and scalable. OneSignal stands out by combining multiple messaging channels into one tool with real-time personalization and analytics, driving higher engagement and better results. The tool shines when you need to re-engage users, personalize messaging based on behavior, or scale outreach across mobile and web channels. Results often appear within minutes or hours thanks to its easy setup and automation features. It’s ideal for campaigns focused on retention, user activation, and timely notifications. OneSignal integrates seamlessly with CRMs, analytics platforms, and data tools, fitting into your go-to-market stack to enhance targeting and measurement. However, it is not a full CRM or a complex marketing automation suite, so it may not cover all sales or deep customer lifecycle management needs. It excels as a messaging and engagement layer but relies on integrations for broader marketing functions.
The problem OneSignal solves
Sales and revenue teams often struggle to turn scattered data, manual handoffs, and disconnected execution into a repeatable go-to-market workflow. OneSignal is relevant because its researched profile documents onesignal is a customer engagement platform designed for marketers to send push notifications, emails, sms, and in-app messages. The practical evaluation question is whether its stated capabilities, pricing, and integrations match the team's current motion and operating constraints.
Best for
- recommended for businesses and marketers who want to easily engage customers across push notifications, email, SMS, and in-app messaging. Millions of companies
- Startups, SMBs, Mid-market, Enterprise teams with a defined revenue workflow
- customer journey mapping
- push notification services
Not a fit if
- Teams looking for a single-purpose tool outside its documented go-to-market focus
- Teams that need unlimited usage without plan or credit limits
- Organizations that cannot validate vendor claims, data coverage, or implementation effort during evaluation
Why it’s listed
- Adds a distinct sales or revenue workflow to the directory
- Profile contains a researched description, ICP, capabilities, and pricing snapshot
- Names concrete workflow connections including Salesforce, HubSpot, LinkedIn
Pricing
Free
$19 per monthFree plan with unlimited mobile push and 10,000 free emails monthly, and a Growth plan starting at $19/month with 20,000 free emails, advanced in-app messaging, and 3 active journe
- Mobile push notifications
- Email marketing
- In-app messaging
- SMS and RCS
- Real-time analytics
- Personalized customer journeys
- Workflow automation
- Marketing automation
Basic
$19 per monthBasic A/B testing 6 audience segments GDPR compliant Growth $19
- Mobile push notifications
- Email marketing
- In-app messaging
- SMS and RCS
- Real-time analytics
- Personalized customer journeys
- Workflow automation
- Marketing automation
Growth
$19 quoteGrowth plan starting at $19/month with 20,000 free emails, advanced in-app messaging, and 3 active journeys
- Mobile push notifications
- Email marketing
- In-app messaging
- SMS and RCS
- Real-time analytics
- Personalized customer journeys
- Workflow automation
- Marketing automation
Professional
Custom pricingProfessional and Enterprise plans are custom-priced annual contracts featuring 24/7 priority support, advanced personalization, up to 20 active journeys for Professional, and dedic
- Mobile push notifications
- Email marketing
- In-app messaging
- SMS and RCS
- Real-time analytics
- Personalized customer journeys
- Workflow automation
- Marketing automation
Features
Integrations
Security & compliance
Pros & cons
Pros
- Documented capability: Mobile push notifications
- Documented capability: Email marketing
- Profile names a concrete ICP: OneSignal is recommended for businesses and marketers who want to easily engage customers across push notifications, email, SMS, and in-app messaging.
- Public profile names Salesforce, HubSpot, LinkedIn as connected workflow surfaces
Cons
- Some pricing or higher-tier terms are not publicly itemized
- Fit is strongest for the stated Startups, SMBs, Mid-market, Enterprise audience rather than every team
- Named integrations should be validated against the team's exact plan and workflow
- Reported outcomes and vendor claims should be validated with the buyer's own data
What the record shows
Independent profile evidence describes onesignal is a customer engagement platform designed for marketers to send push notifications, emails, sms, and in-app messages.
Summary and score aggregated from public review platforms. We link to original reviews rather than reproducing them — read the source before deciding.
User reviews
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