Audyense
Deputy
HR & People · www.deputy.com
Overview
Deputy is a cloud-based workforce management platform for shift-based businesses, combining employee scheduling, time and attendance tracking, and team communication. It automates rostering, labor-law/award interpretation, and timesheet approval, and integrates with payroll, POS, and HR systems. It is used across retail, hospitality, healthcare, and services by teams ranging from small businesses to large enterprises.
The problem Deputy solves
Shift-based businesses in retail, hospitality, and healthcare juggle rosters, labor-law/award compliance, and timesheets across multiple locations, often stitching together spreadsheets and manual approvals. Deputy solves that by centralizing scheduling, time and attendance, and compliance in one platform with a mobile app, so managers roster faster and payroll data stays accurate. It fits growing shift workforces but is less suited to micro-teams or salaried, non-shift staff.
Decision context
Use these points to test whether the product fits your operation, not just whether it has a long feature list.
- Published starting price: $5 per user / month. Confirm user, usage, and feature limits for the plan you would actually buy.
- Deployment: cloud. Check security, data-residency, and access requirements for every team that will use it.
- Verified integrations include Xero, QuickBooks, Gusto, ADP, Paychex, Paylocity. Validate sync direction and plan limits for the connections that matter.
- This record was last checked on 7/22/2026; pricing and features can change.
How to evaluate Deputy
A listing helps create a shortlist; a trial with the team’s real workflow decides whether the tool fits. Use this reading with the structured facts and confirm changes with the vendor.
Workflow fit
The record describes it as a fit for Shift-based businesses in retail, hospitality, and healthcare, Multi-location teams that need labor-law/award compliance built in, Managers who want fast rostering with a strong mobile app. Check that this context matches the volume, roles, and processes your team needs it to support.
Pilot questions
- Can Deputy complete the critical workflow without manual work outside the product?
- Do the recorded connections (Xero, QuickBooks, Gusto, ADP) support the sync direction, permissions, and volume we need?
- What user, usage, storage, support, or security limits appear after the headline starting price?
Evidence and freshness
This record was checked on 7/22/2026. That date tells you when the record was reviewed, not that the vendor has left its terms unchanged since then.
Best for
- Shift-based businesses in retail, hospitality, and healthcare
- Multi-location teams that need labor-law/award compliance built in
- Managers who want fast rostering with a strong mobile app
Not a fit if
- Micro-teams deterred by the $30 monthly minimum spend
- Salaried, non-shift workforces that don't need time clocking
Why it’s listed
- One of the most widely used shift-scheduling and workforce platforms (250,000+ workplaces in 90+ countries)
- Deep labor-law/award compliance automation for hourly workforces
- Consistently high ratings across G2, Capterra, and TrustRadius
Pricing
Lite
$5 per user / monthEntry plan covering core scheduling, timesheets, and time clocking for smaller teams.
- Basic scheduling and rostering
- Timesheets and time clocking
- Labor law compliance
- Shift swaps and leave management
- Payroll integrations
- Basic reporting
Core
$7 per user / monthMost popular plan adding advanced and automated scheduling with labor optimization.
- Everything in Lite
- Advanced and auto-scheduling
- Biometric time clocking
- Demand forecasting
- Wage and labor budgets
- Customer success manager
Pro
$9 per user / monthTop self-serve tier with enterprise controls, SSO, and bundled analytics/messaging add-ons.
- Everything in Core
- Custom access levels
- Location hierarchies and pay centers
- Single sign-on
- Sandbox environment
- 24/7 live chat
- Analytics+ and Messaging+ included
Enterprise
Custom pricingCustom pricing and configuration for large organizations - contact sales.
- Custom pricing
- Dedicated success management
- Advanced deployment and support
Features
Integrations
Security & compliance
Pros & cons
Pros
- Intuitive, easy-to-use interface that needs minimal training
- Fast, flexible scheduling with auto-scheduling and demand forecasting
- Strong labor-law/award compliance and automated interpretation
- Responsive customer support
Cons
- Occasional bugs, app lag, and slow performance reported by reviewers
- Leave and break management can be confusing or unreliable
- Per-user pricing adds up for larger workforces
- $30 monthly minimum spend is unattractive for very small teams
What we found
Reviewers praise its intuitive interface, fast scheduling, and labor-law compliance automation, while noting occasional bugs, slow performance, and per-user costs that add up.
Ratings and review counts come from public review platforms. We link to the original source and keep the underlying review text out of this profile.
User reviews
Written by Audyense accounts · moderated before publishing
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