Audyense
Copper
Sales & CRM · www.copper.com
Overview
Copper (formerly ProsperWorks, founded 2012) is a CRM built to integrate natively with Google Workspace, auto-capturing emails, contacts, and files from Gmail, Calendar, and Drive. It's aimed at agencies, consultants, and relationship-driven service businesses that want fast onboarding without heavy CRM administration, offering pipeline management, task automation, and reporting across three paid tiers.
The problem Copper solves
Small agencies, consultancies, and account-management teams whose day-to-day work runs through Gmail and Google Calendar often find traditional CRMs too heavy to configure and maintain. Copper addresses this by auto-logging email and calendar activity directly inside Google Workspace, letting teams get productive within about a day rather than weeks of setup. The same Google-first design leaves buyers outside that ecosystem, or those needing deep customization and enterprise-grade forecasting, underserved.
Decision context
Use these points to test whether the product fits your operation, not just whether it has a long feature list.
- Published starting price: $23 per user/month, billed annually. Confirm user, usage, and feature limits for the plan you would actually buy.
- Deployment: cloud. Check security, data-residency, and access requirements for every team that will use it.
- Verified integrations include Gmail, Google Calendar, Google Drive, Google Sheets, Google Contacts, Slack. Validate sync direction and plan limits for the connections that matter.
- This record was last checked on 7/25/2026; pricing and features can change.
How to evaluate Copper
A listing helps create a shortlist; a trial with the team’s real workflow decides whether the tool fits. Use this reading with the structured facts and confirm changes with the vendor.
Workflow fit
The record describes it as a fit for Small-to-midsize teams and agencies already standardized on Google Workspace who want a CRM that auto-logs Gmail/Calendar activity, Consultants and account managers who need fast setup with minimal admin overhead and no dedicated CRM administrator, Sales teams wanting pipeline visibility, task automation, and basic reporting without extensive customization. Check that this context matches the volume, roles, and processes your team needs it to support.
Pilot questions
- Can Copper complete the critical workflow without manual work outside the product?
- Do the recorded connections (Gmail, Google Calendar, Google Drive, Google Sheets) support the sync direction, permissions, and volume we need?
- What user, usage, storage, support, or security limits appear after the headline starting price?
Evidence and freshness
This record was checked on 7/25/2026. That date tells you when the record was reviewed, not that the vendor has left its terms unchanged since then.
Best for
- Small-to-midsize teams and agencies already standardized on Google Workspace who want a CRM that auto-logs Gmail/Calendar activity
- Consultants and account managers who need fast setup with minimal admin overhead and no dedicated CRM administrator
- Sales teams wanting pipeline visibility, task automation, and basic reporting without extensive customization
Not a fit if
- Organizations on Microsoft 365/Outlook or Yahoo Mail, since Copper's core value proposition is built around Gmail/Google Calendar sync
- Enterprises needing advanced predictive forecasting, deep customization, or native calling — reviewers note reporting and forecasting lag behind larger CRMs
Why it’s listed
- One of the few CRMs with Google's official "Recommended for Google Workspace" designation, with deep native Gmail/Calendar/Drive sync
- Popular with agencies, consultants, and account managers whose workflow runs through relationships rather than a formal sales process
- Positioned as a low-admin alternative to heavier CRMs like Salesforce, with reviewers reporting same-day onboarding
Pricing
Basic
$23 per user/month, billed annuallyEntry tier for small teams getting started with pipeline and contact management (list price $29/user/month billed monthly).
- 2,500 contact limit
- Task automation
- Sales pipelines
- Basic project management
- Contact enrichment
Professional
$59 per user/month, billed annuallyMost popular tier, adding automation and reporting for growing teams (list price $69/user/month billed monthly).
- Everything in Basic
- 15,000 contact limit
- Workflow automation
- Bulk email
- Reporting
- Additional integrations
Business
$99 per user/month, billed annuallyTop tier for larger teams needing unlimited contacts and advanced reporting (list price $134/user/month billed monthly).
- Everything in Professional
- Unlimited contacts
- Email series
- Custom reports
- Multi-currency support
- Premium support
Features
Integrations
Security & compliance
Pros & cons
Pros
- Seamless, best-in-class Gmail and Google Workspace integration that auto-captures emails, contacts, and attachments
- Intuitive, easy-to-learn interface that reviewers say gets teams productive within a day
- Effective task, reminder, and workflow automation that reduces manual data entry
- Strong contact, company, and deal-pipeline organization with useful filtering
Cons
- Pricing feels high relative to features, with automation, bulk email, API access, and reporting gated behind the pricier Professional/Business tiers
- Users report recurring bugs, glitches, and occasional slow performance
- Little value or flexibility for teams not built around Google Workspace (Outlook/Yahoo users largely unsupported)
- Advanced reporting, customization, and predictive/AI forecasting are limited compared to larger enterprise CRMs
What we found
Reviewers consistently praise Copper's deep Gmail/Google Workspace integration and fast, low-friction onboarding, while the recurring complaints are aggressive feature-gating between pricing tiers, occasional bugs, and thin support for non-Google email users.
Ratings and review counts come from public review platforms. We link to the original source and keep the underlying review text out of this profile.
User reviews
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