Audyense
7shifts
HR & People · www.7shifts.com
Overview
7shifts is a restaurant-specific workforce management platform for employee scheduling, time tracking, team communication, and labor-cost forecasting. Managers build schedules and control labor against sales, while staff handle availability, time-off requests, and shift swaps from a mobile app. It integrates with major restaurant POS and payroll systems and offers a free tier for small operators.
The problem 7shifts solves
Restaurants lose hours to manual scheduling, scramble to cover last-minute shift swaps, and struggle to keep labor costs aligned with sales. 7shifts targets small-to-midsize restaurant operators and their managers who need quick mobile scheduling, staff communication, and sales-based labor forecasting. The tradeoff is that some capabilities sit behind higher tiers and users report occasional glitches and delayed notifications.
Decision context
Use these points to test whether the product fits your operation, not just whether it has a long feature list.
- Published starting price: Free. Confirm user, usage, and feature limits for the plan you would actually buy.
- Deployment: cloud. Check security, data-residency, and access requirements for every team that will use it.
- Verified integrations include Toast, Square, Lightspeed, TouchBistro, Brink, Revel. Validate sync direction and plan limits for the connections that matter.
- This record was last checked on 7/22/2026; pricing and features can change.
How to evaluate 7shifts
A listing helps create a shortlist; a trial with the team’s real workflow decides whether the tool fits. Use this reading with the structured facts and confirm changes with the vendor.
Workflow fit
The record describes it as a fit for Small-to-midsize restaurants and hospitality teams needing fast, mobile scheduling, Managers who want shift swapping and team chat to cut day-to-day scheduling workload, Operators wanting sales-based labor forecasting tied to their POS. Check that this context matches the volume, roles, and processes your team needs it to support.
Pilot questions
- Can 7shifts complete the critical workflow without manual work outside the product?
- Do the recorded connections (Toast, Square, Lightspeed, TouchBistro) support the sync direction, permissions, and volume we need?
- What user, usage, storage, support, or security limits appear after the headline starting price?
Evidence and freshness
This record was checked on 7/22/2026. That date tells you when the record was reviewed, not that the vendor has left its terms unchanged since then.
Best for
- Small-to-midsize restaurants and hospitality teams needing fast, mobile scheduling
- Managers who want shift swapping and team chat to cut day-to-day scheduling workload
- Operators wanting sales-based labor forecasting tied to their POS
Not a fit if
- Non-restaurant or general office workforces, since the product is restaurant-specific
- Teams needing a full HR suite such as benefits administration or performance reviews
Why it’s listed
- Purpose-built for restaurant scheduling and labor management rather than generic workforce software
- Widely adopted (1M+ restaurant professionals) with strong G2 and Capterra ratings
- Free tier plus deep POS and payroll integrations lower the barrier for small operators
Pricing
Comp
FreeFree plan for a single location with basic scheduling and team messaging for a limited employee count.
- Basic scheduling
- Team messaging/chat
- Availability tracking
- Time-off requests
- Free mobile app
Entree
$35 per location / monthEntry paid tier adding unlimited employees and core time and labor tools.
- Unlimited employees
- Time clocking
- Labor budgeting
- Manager logbook
- Schedule templates
The Works
$70 per location / monthAdds POS-connected forecasting and operational tools for busier restaurants.
- POS integration
- Sales-based forecasting
- Tip pooling
- Task management
- Advanced reporting
Gourmet
$135 per location / monthTop tier with labor compliance automation, payroll integration, and priority support.
- Labor compliance automation
- Payroll integration
- Operations insights
- Auto-scheduling
- Priority support
Features
Integrations
Security & compliance
Pros & cons
Pros
- Intuitive, easy-to-use interface for both managers and staff
- Restaurant-specific scheduling with labor forecasting and sales/POS visibility
- Team communication and shift swapping reduce manager workload
- Strong value for the price relative to competitors
Cons
- Occasional app glitches and slowness reported by users
- Notifications can be delayed or unreliable
- Several useful features and add-ons are gated behind higher-priced tiers
- Some workflow friction around time tracking and punch management
What we found
Consistently high ratings for ease of use and restaurant-focused scheduling, with recurring gripes about app glitches, delayed notifications, and features gated behind higher tiers.
Ratings and review counts come from public review platforms. We link to the original source and keep the underlying review text out of this profile.
User reviews
Written by Audyense accounts · moderated before publishing
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