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Wrike

Project Management · www.wrike.com

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Overview

Wrike is a cloud-based work management platform used by cross-functional teams to plan, execute, and report on projects at scale. It combines Gantt charts, Kanban boards, custom workflows, resource planning, and AI-assisted features in a single highly configurable workspace. Owned by Vista Equity Partners after its 2021 acquisition by Citrix, Wrike targets mid-market and enterprise teams that need more structure and governance than lightweight task tools provide.

The problem Wrike solves

Larger teams juggling multiple departments often outgrow simple task lists once they need standardized intake forms, resource capacity views, and audited workflows across dozens of stakeholders, but implementing that structure typically requires significant admin time and training. This is the acute pain for mid-market and enterprise operations, marketing, and professional-services teams that need governance and visibility, while smaller or budget-constrained teams tend to find the setup effort and per-seat cost harder to justify.

Decision context

Use these points to test whether the product fits your operation, not just whether it has a long feature list.

  • Published starting price: Free. Confirm user, usage, and feature limits for the plan you would actually buy.
  • Deployment: cloud. Check security, data-residency, and access requirements for every team that will use it.
  • Verified integrations include Microsoft Teams, Slack, Salesforce, Google Drive, Google Sheets, Microsoft Office 365. Validate sync direction and plan limits for the connections that matter.
  • This record was last checked on 7/31/2026; pricing and features can change.

How to evaluate Wrike

A listing helps create a shortlist; a trial with the team’s real workflow decides whether the tool fits. Use this reading with the structured facts and confirm changes with the vendor.

Workflow fit

The record describes it as a fit for Mid-market and enterprise teams that need granular workflow customization and governance across departments, Marketing, creative, and professional-services teams that need proofing, resource, and capacity planning in one tool, Organizations that require strong compliance credentials (SOC 2, HIPAA, GDPR) for procurement approval. Check that this context matches the volume, roles, and processes your team needs it to support.

Pilot questions

  • Can Wrike complete the critical workflow without manual work outside the product?
  • Do the recorded connections (Microsoft Teams, Slack, Salesforce, Google Drive) support the sync direction, permissions, and volume we need?
  • What user, usage, storage, support, or security limits appear after the headline starting price?

Evidence and freshness

This record was checked on 7/31/2026. That date tells you when the record was reviewed, not that the vendor has left its terms unchanged since then.

Best for

  • Mid-market and enterprise teams that need granular workflow customization and governance across departments
  • Marketing, creative, and professional-services teams that need proofing, resource, and capacity planning in one tool
  • Organizations that require strong compliance credentials (SOC 2, HIPAA, GDPR) for procurement approval

Not a fit if

  • Very small teams or solo users who want a simple task list without a configuration-heavy setup process
  • Budget-constrained teams, since paid tiers and add-ons scale in price quickly past the Free plan

Why it’s listed

  • One of the most configurable work management platforms available, covering Gantt, Kanban, resource management, and custom workflows in one product
  • Backed by enterprise-grade security certifications (SOC 2, ISO 27001, HIPAA, GDPR) that make it viable for regulated and large organizations
  • Consistently high review volume and ratings across G2, Capterra, and TrustRadius, indicating broad, sustained real-world adoption

Pricing

Free

Free

Basic task and project management for individuals or very small teams getting started.

  • Web, desktop, and mobile apps
  • Board and table views
  • Basic task management
  • Unlimited users on core free features

Team

$10 per user / month

For small teams (2-15 users) that need collaborative planning and reporting.

  • Interactive Gantt charts
  • Shareable dashboards
  • AI Essentials (onboarding assistant, AI content, comment summaries)
  • All Free features included

Business

$25 per user / month

For growing teams (5-200 users) that need templated, standardized workflows.

  • Work templates
  • AI Elite starter features
  • Standard integrations (Salesforce, Adobe, etc.)
  • All Team features included

Pinnacle

Custom pricing

For larger organizations needing advanced planning, budgeting, and BI-grade reporting.

  • Advanced resource and capacity planning
  • Budgeting and financial tracking
  • Advanced reporting and BI
  • 3x more AI Elite actions per month

Apex

Custom pricing

Top-tier plan for the largest, most complex enterprise deployments.

  • Unlimited Whiteboards
  • Wrike Integrate and Wrike Sync
  • 10x more AI Elite actions per month
  • All Pinnacle features included

Features

Workflow automationCustom workflows, request forms, and automation rules, extendable via Wrike Integrate.
AI featuresAI Essentials and AI Elite tiers add an onboarding assistant, content generation, and automated comment/status summaries.
Public APIRESTful public API plus Wrike Integrate for deeper automation on higher tiers.
Reporting & dashboardsShareable dashboards on Team; advanced BI-grade reporting added on Pinnacle.
Mobile appNative iOS and Android apps included on every plan.
Task managementCore task/subtask management with dependencies available from the Free tier up.
Kanban boardsBoard view is available even on the Free plan.
Gantt / timeline chartsInteractive Gantt charts are a core feature starting on the Team plan.
Time trackingBuilt-in time tracking available on paid plans.
Resource & capacity managementAdvanced resource and capacity planning is a headline Pinnacle-tier feature.
Goal tracking & OKRsSupports goal-oriented dashboards and folder-level targets but lacks a dedicated native OKR module.

Integrations

Microsoft TeamsSlackSalesforceGoogle DriveGoogle SheetsMicrosoft Office 365OneDriveSharePointMicrosoft Dynamics CRMAdobe Creative CloudQuickBooksTableauPower BIMiroHubSpotMicrosoft Copilot

Security & compliance

SOC 2ISO 27001GDPRHIPAA

Pros & cons

Pros

  • Deep customization of workflows, dashboards, and request forms that adapts to many team structures
  • Strong visibility across projects via shared dashboards, Gantt charts, and resource/capacity views
  • Centralizes task management, file proofing, and team communication so teams rely less on email
  • Wide integration ecosystem (400+ apps) including Microsoft, Adobe, and Salesforce ecosystems

Cons

  • Steep learning curve that reviewers repeatedly cite as a barrier for new users and teams
  • Pricing rises quickly once past the Team plan, and licenses are sold in fixed seat bands rather than per-seat granularity
  • Some users report the volume of features and configuration options feels overwhelming without dedicated onboarding
  • A 30-day auto-renewal policy has drawn complaints from customers trying to cancel or downgrade

What we found

4.2/5
4.5k reviews aggregatedLast checked 2026-07-31
G2 ↗Capterra ↗TrustRadius ↗

Reviewers on G2 and Capterra consistently praise Wrike's customization and cross-team visibility but flag a steep learning curve and high cost, especially for smaller teams.

Ratings and review counts come from public review platforms. We link to the original source and keep the underlying review text out of this profile.

User reviews

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