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Userpilot

Userpilot

Marketing · userpilot.com

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Overview

Userpilot is a product growth platform for turning user behavior into activation, adoption, retention, and expansion. Teams can build product tours, checklists, banners, resource centers, surveys, NPS programs, segmentation, trend and funnel reports, event autocapture, session replay, and email engagement workflows. Its MAU-based plans connect product analytics with in-app action, giving product, growth, marketing, sales, and customer success a shared view of product-led opportunity.

The problem Userpilot solves

Product-led growth teams need to help users reach value and understand adoption, but generic tooltips and disconnected analytics do not explain which experiences change behavior. Userpilot combines product analytics, in-app guidance, resource centers, surveys, and feedback so teams can improve activation and retention with contextual interventions.

Best for

  • B2B SaaS product growth
  • Activation and adoption
  • Product-led marketing
  • NPS and feedback programs

Not a fit if

  • Pure marketing automation
  • Teams needing enterprise data warehouse only
  • Consumer analytics at very high MAU volume

Why it’s listed

  • Combines insight and in-app action
  • Public starting price
  • Strong SaaS onboarding fit
  • Product analytics and surveys together

Pricing

Starter

$299 per month

Product engagement and segmentation for up to 2,000 MAUs.

  • In-app engagement
  • User segmentation
  • Usage trends
  • NPS survey

Growth

$849 per month starting

Advanced analytics and engagement for growing product teams.

  • Up to 100k MAUs
  • Event autocapture
  • Resource center
  • Email engagement

Enterprise

Custom pricing

Custom scale, integrations, governance, and support.

  • Custom MAU
  • Warehouse sync
  • SSO
  • SLA

Features

In-app product tours
Checklists and banners
Product analytics
Event autocapture
NPS surveys
Email engagement
Session replay
User segmentation

Integrations

AmplitudeMixpanelGoogle AnalyticsSegmentIntercomHubSpotSalesforceSlackZapierWebhooksSnowflakeBigQueryAPIStripe

Pros & cons

Pros

  • Broad product growth surface
  • Good segmentation
  • Useful in-app patterns
  • Accessible entry tier

Cons

  • MAU pricing scales quickly
  • Advanced analytics are higher-tier
  • Requires product event instrumentation
  • Email and replay may be add-ons

What the record shows

—/5
No reviews yet aggregated
G2 ↗Capterra ↗

A balanced product growth option for SaaS teams that want analytics, in-app guidance, and feedback in one MAU-based platform.

Summary and score aggregated from public review platforms. We link to original reviews rather than reproducing them — read the source before deciding.

User reviews

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