Ticketsetup
Customer Support · ticketsetup.com
Overview
Ticketsetup is a cloud-based, fully customizable ticketing solution that simplifies ticketing for events of all types and sizes. It offers a comprehensive list of features that helps event organizers and venues create tickets and sell them online in a less arduous and cost-effective way. The platform lets its users tailor the ticket designs according to their needs. You can include text, images, and any promotional materials. If you are organizing a seat-based event, the system offers a Venue Designer module for creating custom seating maps. In addition to tickets, you can also use the platform to create invitations. Ticketsetup also comes with tools to help you with ticket sales. It offers a website widget so you can sell tickets from your own website and a Facebook widget that allows you to sell tickets directly from Facebook. For users with no website, Ticketsetup offers a dedicated promo page. In addition, you can sell tickets on Marketplace and even at the event venue or any chosen location through the Box Office App. The platform integrates with several payment gateways including Stripe, PayPal, Mollie, and Skrill so you can get paid directly. What’s more, the solution offers a ticket scanner app that works on iOS and Android devices so you can easily verify tickets and check attendance during the event.
The problem Ticketsetup solves
Customer support teams need a repeatable way to replace disconnected systems and manual handoffs with measurable operational execution. Ticketsetup is relevant because the independently researched profile documents ticketsetup is a cloud-based, fully customizable ticketing solution that simplifies ticketing for events of all types and sizes. Buyers should validate current pricing, integrations, data handling, and fit before committing.
Best for
- B2B teams evaluating customer support software
- Teams that need documented workflow capabilities and fit guidance
- Organizations willing to validate implementation and plan limits
Not a fit if
- Teams seeking a workflow outside the product's documented focus
- Teams needing unlimited usage without plan limits
- Organizations that cannot validate implementation effort or vendor claims
Why it’s listed
- Adds a distinct customer support workflow to the directory
- Independent review includes a researched description, capabilities, pricing context, and tradeoffs
- Provides comparison context for customer support buyers
Pricing
Free or entry plan
FreePublic review lists a starting price of 0 USD; confirm billing period and limits.
- Dedicated Promo Page
- Venue Designer Module
- Website and Facebook Widget
- Box Office App
- Email Notifications
- Survey
- Ticket Scanner
- Multi-user Access
Higher tiers
Custom pricingHigher tiers and enterprise terms should be confirmed with the vendor.
- Website and Facebook Widget
- Box Office App
- Email Notifications
- Survey
- Ticket Scanner
- Multi-user Access
- Reports and Analytics
- Payment Gateway Integrations.
Features
Pros & cons
Pros
- Independent review documents a concrete business workflow
- Documented capability: Dedicated Promo Page
- Documented capability: Venue Designer Module
- Documented capability: Website and Facebook Widget
- Documented capability: Box Office App
Cons
- Pricing and usage limits should be checked against the exact plan
- Implementation effort depends on the team's data and process maturity
- Reported outcomes should be validated with the buyer's own data
What the record shows
Independent FinancesOnline research describes ticketsetup is a cloud-based, fully customizable ticketing solution that simplifies ticketing for events of all types and sizes.
Summary and score aggregated from public review platforms. We link to original reviews rather than reproducing them — read the source before deciding.
User reviews
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