Audyense
SAP Concur
VerifiedFinance · www.concur.com
Overview
SAP Concur is an enterprise travel, expense, and invoice management platform that automates the capture, submission, approval, and reimbursement of employee spend. It combines mobile receipt capture, policy-compliance enforcement, corporate card feeds, and AI-driven audit with connectors into major ERP and accounting systems. Now a subsidiary of SAP, it is one of the most widely deployed T&E solutions among mid-market and enterprise organizations.
The problem SAP Concur solves
Organizations with significant employee travel struggle to control spend when expenses are captured on paper receipts, submitted through manual processes, and reconciled inconsistently against policy. Finance teams hit slow reimbursements, weak compliance enforcement, and no clean path to post expense data into their ERP or GL. SAP Concur addresses this for mid-market and enterprise finance and travel teams by automating capture, approval, audit, and ERP posting end to end.
Decision context
Use these points to test whether the product fits your operation, not just whether it has a long feature list.
- Published starting price: $7 per report / month. Confirm user, usage, and feature limits for the plan you would actually buy.
- Deployment: cloud. Check security, data-residency, and access requirements for every team that will use it.
- Verified integrations include NetSuite, QuickBooks Online, QuickBooks Desktop, Xero, Sage Intacct, Workday HCM. Validate sync direction and plan limits for the connections that matter.
- This record was last checked on 7/24/2026; pricing and features can change.
How to evaluate SAP Concur
A listing helps create a shortlist; a trial with the team’s real workflow decides whether the tool fits. Use this reading with the structured facts and confirm changes with the vendor.
Workflow fit
The record describes it as a fit for Mid-market and enterprise organizations with high volumes of employee travel and expense activity., Companies needing to enforce spend policy compliance and automated multi-level approval workflows., Teams that require corporate card feeds and posting of expense data into an ERP or GL system.. Check that this context matches the volume, roles, and processes your team needs it to support.
Pilot questions
- Can SAP Concur complete the critical workflow without manual work outside the product?
- Do the recorded connections (NetSuite, QuickBooks Online, QuickBooks Desktop, Xero) support the sync direction, permissions, and volume we need?
- What user, usage, storage, support, or security limits appear after the headline starting price?
Evidence and freshness
This record was checked on 7/24/2026. That date tells you when the record was reviewed, not that the vendor has left its terms unchanged since then.
Best for
- Mid-market and enterprise organizations with high volumes of employee travel and expense activity.
- Companies needing to enforce spend policy compliance and automated multi-level approval workflows.
- Teams that require corporate card feeds and posting of expense data into an ERP or GL system.
Not a fit if
- Small businesses or startups sensitive to per-report fees and setup complexity.
- Buyers wanting a full accounting/general-ledger system rather than a T&E layer that feeds one.
Why it’s listed
- One of the most widely adopted travel and expense platforms globally, backed by SAP and used by tens of thousands of organizations.
- Unifies travel booking, expense reporting, and AP invoice processing in a single connected spend platform.
- Deep ERP/accounting connector ecosystem plus AI-driven audit (Concur Detect) for policy compliance at enterprise scale.
Pricing
Standard Edition
$7 per report / month (starting, quote-based)Configurable but lighter edition aimed at simpler deployments, with limited workflows and custom fields.
- Mobile receipt capture and expense submission
- Standard approval workflows
- Corporate card feed integration
- Prebuilt accounting/ERP connectors (e.g. QuickBooks, Xero)
- Policy compliance enforcement
- Limited custom fields / single workflow
Professional Edition
Custom pricingEnterprise-grade edition with full customization, multiple workflows, multi-ledger support, and deep ERP integration.
- Multiple configurable approval workflows
- Multi-ledger and advanced GL allocation
- Extensive custom fields and configuration
- AI-driven audit (Concur Detect)
- Advanced analytics and spend reporting
- SAP ERP and enterprise integrations
Features
Integrations
Security & compliance
Pros & cons
Pros
- Strong automation for receipt capture, expense submission, and approval routing.
- Reliable, trackable reimbursements with solid corporate card integration.
- Mobile app and receipt-scanning (ExpenseIt) speed up on-the-go submission.
- Customizable, auditable approval workflows and detailed spend reporting.
Cons
- Interface is frequently described as dated, clunky, and not fully intuitive.
- Implementation and configuration can be complex and IT-intensive.
- Pricing and reporting fees are considered expensive for smaller companies.
- Some users report occasional glitches and slow support response.
What we found
Reviewers consistently praise automated receipt capture, mobile submission, customizable multi-level approvals, and fast reimbursements, especially at scale. Recurring complaints center on a dated, sometimes clunky interface, a complex setup, and pricing/reporting fees that feel steep for smaller organizations.
Ratings and review counts come from public review platforms. We link to the original source and keep the underlying review text out of this profile.
User reviews
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