Audyense
Recurly
VerifiedFinance · recurly.com
Overview
Recurly is a cloud subscription management and recurring billing platform that automates the full subscription lifecycle: plans and pricing, invoicing, payments across 18+ gateways, dunning, and revenue analytics. It focuses on reducing involuntary churn through automated card retries and account updater, and supports global billing with multicurrency and payments orchestration. Used by subscription brands such as Sling TV, BarkBox, and Fubo, it targets mid-market and enterprise subscription businesses.
The problem Recurly solves
Subscription businesses lose revenue to failed payments and involuntary churn while struggling to manage billing across gateways, currencies, and plan changes. Recurly centralizes recurring billing, automates dunning and retries, and provides revenue analytics to recover payments and monitor subscription health. It fits mid-market and enterprise teams more than budget-constrained startups, and complements rather than replaces core accounting systems.
Decision context
Use these points to test whether the product fits your operation, not just whether it has a long feature list.
- Published starting price: $249 per month + revenue %. Confirm user, usage, and feature limits for the plan you would actually buy.
- Deployment: cloud. Check security, data-residency, and access requirements for every team that will use it.
- Verified integrations include Stripe, Braintree, PayPal, Adyen, Authorize.net, Checkout.com. Validate sync direction and plan limits for the connections that matter.
- This record was last checked on 7/24/2026; pricing and features can change.
How to evaluate Recurly
A listing helps create a shortlist; a trial with the team’s real workflow decides whether the tool fits. Use this reading with the structured facts and confirm changes with the vendor.
Workflow fit
The record describes it as a fit for Mid-market and enterprise subscription businesses (SaaS, digital media, streaming, D2C), Teams needing global billing with multicurrency and payments orchestration, Companies prioritizing involuntary churn reduction and dunning automation. Check that this context matches the volume, roles, and processes your team needs it to support.
Pilot questions
- Can Recurly complete the critical workflow without manual work outside the product?
- Do the recorded connections (Stripe, Braintree, PayPal, Adyen) support the sync direction, permissions, and volume we need?
- What user, usage, storage, support, or security limits appear after the headline starting price?
Evidence and freshness
This record was checked on 7/24/2026. That date tells you when the record was reviewed, not that the vendor has left its terms unchanged since then.
Best for
- Mid-market and enterprise subscription businesses (SaaS, digital media, streaming, D2C)
- Teams needing global billing with multicurrency and payments orchestration
- Companies prioritizing involuntary churn reduction and dunning automation
Not a fit if
- Early-stage startups on a tight budget who can build on Stripe directly (base fee + revenue % adds up)
- Teams needing full accounting/general-ledger or accounts-payable functionality in one tool
Why it’s listed
- Established (2009) dedicated subscription billing platform used by well-known subscription brands at scale
- Strong churn-reduction tooling: automated dunning, intelligent retries, and card account updater
- Broad payment ecosystem — 18+ gateways plus native ERP/CRM/accounting integrations
Pricing
Starter
$249 per month + 0.9% of billing volumeEntry plan for automated global subscription billing with a 90-day free trial.
- Automated global subscription billing
- Flexible plans and pricing
- Static churn-prevention tools
- 1 dunning campaign
- 10+ payment methods
- 20+ payment gateways
All-Access
Custom pricingFull-featured plan for scaling subscription businesses; usage-based pricing on billing volume.
- Everything in Starter
- AI-powered agents and analytics
- Intelligent churn-prevention
- Multiple dunning campaigns
- Payments orchestration
- Multicurrency support and ACH
- Single sign-on and custom reporting
RevRec (add-on)
$850 per month, billed annuallyAutomated revenue recognition module for multi-GAAP compliance.
- Automated contract modifications
- SSP automation and rules-driven allocations
- Real-time revenue insights
- Automated monthly close
- Immutable audit trail
Features
Integrations
Security & compliance
Pros & cons
Pros
- Reliable, user-friendly billing with easy account lookups and subscription management
- Effective automated dunning and card updater that reduce involuntary churn
- Responsive, knowledgeable customer support (frequently praised)
- Robust revenue analytics for new vs. renewing revenue and subscription health metrics
Cons
- Pricing terms not always transparent; base fee plus revenue percentage can get expensive
- Custom reports are hard to use without help; in-app dashboards can fall short for fast decisions
- Short session timeouts and occasional refund-processing delays frustrate frequent users
- Support quality reported as hit-or-miss by some reviewers
What we found
Reviewers praise Recurly's reliable recurring billing, automated dunning/card updater for churn reduction, and responsive support, but cite unclear pricing, custom reports that are hard to use without help, and inconsistent support experiences.
Ratings and review counts come from public review platforms. We link to the original source and keep the underlying review text out of this profile.
User reviews
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