
Microsoft Entra ID
IT & Security · www.microsoft.com/en-us/security/business/identity-access/microsoft-entra-id
Overview
Microsoft Entra ID (formerly Azure Active Directory) is Microsoft's cloud-based identity and access management platform, providing single sign-on, multi-factor authentication, and conditional access across Microsoft 365, Azure, and thousands of third-party SaaS applications. It supports hybrid environments by syncing with on-premises Active Directory.
The problem Microsoft Entra ID solves
Enterprises running a mix of cloud SaaS apps, on-premises systems, and Windows infrastructure typically end up with fragmented logins, inconsistent MFA enforcement, and no central place to apply access policies. Microsoft Entra ID solves that by centralizing authentication, SSO, and conditional access for both cloud and on-premises resources in one directory, so IT can enforce a single security policy instead of managing identity separately per system.
Decision context
Use these points to test whether the product fits your operation, not just whether it has a long feature list.
- Published starting price: Free. Confirm user, usage, and feature limits for the plan you would actually buy.
- Deployment: cloud. Check security, data-residency, and access requirements for every team that will use it.
- Verified integrations include Salesforce, Workday, ServiceNow, Zoom, Slack, Atlassian (Jira/Confluence). Validate sync direction and plan limits for the connections that matter.
- This record was last checked on 7/31/2026; pricing and features can change.
How to evaluate Microsoft Entra ID
A listing helps create a shortlist; a trial with the team’s real workflow decides whether the tool fits. Use this reading with the structured facts and confirm changes with the vendor.
Workflow fit
The record describes it as a fit for Organizations already standardized on Microsoft 365 or Azure wanting identity, SSO, and MFA built into the same ecosystem, IT teams managing hybrid environments that need to sync on-premises Active Directory with cloud identity, Enterprises needing advanced governance — conditional access, PIM, and identity protection — at P2/Suite tiers. Check that this context matches the volume, roles, and processes your team needs it to support.
Pilot questions
- Can Microsoft Entra ID complete the critical workflow without manual work outside the product?
- Do the recorded connections (Salesforce, Workday, ServiceNow, Zoom) support the sync direction, permissions, and volume we need?
- What user, usage, storage, support, or security limits appear after the headline starting price?
Evidence and freshness
This record was checked on 7/31/2026. That date tells you when the record was reviewed, not that the vendor has left its terms unchanged since then.
Best for
- Organizations already standardized on Microsoft 365 or Azure wanting identity, SSO, and MFA built into the same ecosystem
- IT teams managing hybrid environments that need to sync on-premises Active Directory with cloud identity
- Enterprises needing advanced governance — conditional access, PIM, and identity protection — at P2/Suite tiers
Not a fit if
- Small teams wanting a simple, cheap SSO tool without Microsoft's licensing tiers and bundled complexity
- Non-Microsoft shops that would rather run identity independent of a single vendor's ecosystem
Why it’s listed
- Market-leading cloud identity platform bundled into most Microsoft 365/Azure environments
- Nine-time Gartner Magic Quadrant Leader in Access Management with deep conditional access, risk-based auth, and PIM capabilities
- Native hybrid identity support makes it the practical option for organizations still running on-premises Active Directory
Pricing
Free
FreeIncluded with Microsoft cloud subscriptions (Azure, Microsoft 365, Dynamics 365, etc.).
- Multi-factor authentication
- Unlimited SSO across SaaS apps
- Basic security reports
- User and group management
- On-premises AD directory sync
P1
$7 per user/monthAdds conditional access and hybrid identity governance on top of Free.
- Conditional access
- Role-based access control
- Dynamic groups and group naming policies
- My Apps launch portal
- Advanced usage and security reports
P2
$10 per user/monthAdds risk-based identity protection and privileged access management on top of P1.
- Risk-based conditional access
- Identity Protection (real-time risk detection)
- Privileged Identity Management (PIM)
- Access reviews
- Vulnerability and risky-account detection
Entra Suite
$12 per user/monthAdds network access and advanced governance; requires an existing P1 subscription.
- Entra Internet Access (secure web gateway)
- Entra Private Access (ZTNA)
- Advanced identity governance
- Verified ID with Face Check
Features
Integrations
Security & compliance
Pros & cons
Pros
- Deep, native integration with Microsoft 365, Azure, and Windows makes setup and single sign-on almost frictionless
- Application gallery with thousands of pre-integrated SaaS apps speeds up SSO and provisioning rollouts
- Conditional access and risk-based policies (P2) provide enterprise-grade adaptive security
- Scales cleanly from small tenants to organizations with tens of thousands of users
Cons
- Licensing model is frequently cited as confusing, especially figuring out which features require which tier
- Advanced features like conditional access policies and PIM have a steep learning curve
- Premium tier pricing is disproportionately expensive for smaller organizations
- Admin portal navigation and frequent rebranding of features add friction for long-time users
What we found
Reviewers praise Entra ID's single sign-on and centralized identity management for Microsoft-heavy environments, while citing licensing complexity and a steep learning curve for advanced features.
Ratings and review counts come from public review platforms. We link to the original source and keep the underlying review text out of this profile.
User reviews
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