Audyense
ilert
VerifiedDevOps · www.ilert.com
Overview
ilert is an on-call alerting and incident management platform for DevOps/SRE teams that layers multi-channel notifications (SMS, voice, push, messengers), on-call scheduling, and status pages on top of existing monitoring tools. It is built and hosted exclusively in the EU (Frankfurt primary, Dublin DR), targeting teams with GDPR/data-residency requirements.
The problem ilert solves
DevOps and SRE teams running multiple monitoring tools (Datadog, Prometheus, Zabbix, etc.) often lack a reliable layer for routing critical alerts to the right on-call person and escalating when they go unacknowledged. ilert solves this by sitting on top of existing monitoring stacks to provide multi-channel alerting (SMS, voice, push), on-call scheduling, and status pages in one place — with EU-only hosting for teams that need GDPR-aligned data residency.
Decision context
Use these points to test whether the product fits your operation, not just whether it has a long feature list.
- Published starting price: Free. Confirm user, usage, and feature limits for the plan you would actually buy.
- Deployment: cloud. Check security, data-residency, and access requirements for every team that will use it.
- Verified integrations include Datadog, Prometheus, Grafana, Zabbix, Nagios, PRTG Network Monitor. Validate sync direction and plan limits for the connections that matter.
- This record was last checked on 7/26/2026; pricing and features can change.
How to evaluate ilert
A listing helps create a shortlist; a trial with the team’s real workflow decides whether the tool fits. Use this reading with the structured facts and confirm changes with the vendor.
Workflow fit
The record describes it as a fit for DevOps/SRE and IT ops teams needing reliable multi-channel on-call alerting on top of existing monitoring tools, EU-based organizations or teams with GDPR/data-residency requirements, Teams wanting AI-assisted incident investigation bundled with alerting. Check that this context matches the volume, roles, and processes your team needs it to support.
Pilot questions
- Can ilert complete the critical workflow without manual work outside the product?
- Do the recorded connections (Datadog, Prometheus, Grafana, Zabbix) support the sync direction, permissions, and volume we need?
- What user, usage, storage, support, or security limits appear after the headline starting price?
Evidence and freshness
This record was checked on 7/26/2026. That date tells you when the record was reviewed, not that the vendor has left its terms unchanged since then.
Best for
- DevOps/SRE and IT ops teams needing reliable multi-channel on-call alerting on top of existing monitoring tools
- EU-based organizations or teams with GDPR/data-residency requirements
- Teams wanting AI-assisted incident investigation bundled with alerting
Not a fit if
- Small teams/startups price-sensitive to per-seat costs beyond the 5-user free tier
- Teams wanting a zero-configuration tool without time invested in escalation/routing setup
Why it’s listed
- EU-only hosting and data residency for GDPR-sensitive teams
- Multi-channel on-call alerting (SMS, voice, push) layered on top of existing monitoring stacks
- AI-assisted incident investigation bundled into paid tiers
Pricing
Free
FreeEssential alerting for small teams getting started.
- 1 on-call schedule
- 1 escalation policy
- 1 status page
- 100 SMS/voice notifications account-wide
Pro
$19 per user/month, min. 3 usersAdds unlimited alerting volume and SSO for growing teams.
- Unlimited SMS/voice notifications
- Unlimited on-call schedules
- SSO (SAML 2.0)
- 250 AI credits/month
Scale
$39 per user/month, min. 3 usersMost-popular tier adding team structure and ITSM integrations.
- Team-based organization
- Event intelligence & workflows
- ITSM integrations
- 1,000 AI credits/month
Enterprise
Custom pricingFor large orgs needing SLAs and dedicated support.
- Up to 99.99% uptime SLA
- Dedicated Customer Success Manager
- Advanced security controls
- 5,000 AI credits/month
Features
Integrations
Security & compliance
Pros & cons
Pros
- Reliable, dependable multi-channel alerting (SMS, voice, push, email)
- Flexible on-call scheduling with clean, step-by-step escalation policy configuration
- Smooth integration with monitoring tools like PRTG, Zabbix, and Datadog
- Strong, responsive customer support during implementation
Cons
- Per-user pricing described as 'relatively steep,' especially for smaller teams
- Mobile app occasionally lags
- Advanced settings/routing policies require manual configuration and documentation review
- Not all desired third-party services have native integrations
What we found
Capterra reviewers praise reliable multi-channel alerting, flexible on-call scheduling, and smooth integration with monitoring tools, while flagging per-user pricing as steep for smaller teams and advanced routing setup as time-consuming.
Ratings and review counts come from public review platforms. We link to the original source and keep the underlying review text out of this profile.
User reviews
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