Audyense
HR Acuity
VerifiedHR & People · www.hracuity.com
Overview
HR Acuity is a purpose-built platform for employee relations case management and workplace investigations. It centralizes intake, documentation, and analytics for ER cases -- including harassment complaints, workplace investigations, and union grievances -- with structured workflows and attorney-client-privileged reporting designed for consistent, defensible outcomes. It integrates with core HRIS platforms rather than replacing them, serving as a dedicated system of record for employee relations.
The problem HR Acuity solves
HR and Legal teams handling employee relations issues -- harassment complaints, workplace investigations, union grievances -- often end up managing them ad hoc across email, shared drives, and spreadsheets, creating inconsistent documentation and legal exposure if a case is later challenged. HR Acuity gives ER and Legal teams a dedicated system of record instead: guided intake, structured investigation workflows with built-in best practices, privileged documentation, and analytics that surface patterns across cases, so investigations are consistent and defensible rather than reconstructed from scattered files after the fact.
Decision context
Use these points to test whether the product fits your operation, not just whether it has a long feature list.
- Published starting price: Custom pricing. Confirm user, usage, and feature limits for the plan you would actually buy.
- Deployment: cloud. Check security, data-residency, and access requirements for every team that will use it.
- Verified integrations include Workday, ADP, UKG, SAP, BambooHR, Deel. Validate sync direction and plan limits for the connections that matter.
- This record was last checked on 7/30/2026; pricing and features can change.
How to evaluate HR Acuity
A listing helps create a shortlist; a trial with the team’s real workflow decides whether the tool fits. Use this reading with the structured facts and confirm changes with the vendor.
Workflow fit
The record describes it as a fit for Mid-size to large enterprises with a dedicated HR/ER or Legal team needing a formal, auditable investigation process, Organizations centralizing employee relations case intake across multiple channels (hotline and web), Companies wanting ER trend and bias analytics, not just case logging. Check that this context matches the volume, roles, and processes your team needs it to support.
Pilot questions
- Can HR Acuity complete the critical workflow without manual work outside the product?
- Do the recorded connections (Workday, ADP, UKG, SAP) support the sync direction, permissions, and volume we need?
- What user, usage, storage, support, or security limits appear after the headline starting price?
Evidence and freshness
This record was checked on 7/30/2026. That date tells you when the record was reviewed, not that the vendor has left its terms unchanged since then.
Best for
- Mid-size to large enterprises with a dedicated HR/ER or Legal team needing a formal, auditable investigation process
- Organizations centralizing employee relations case intake across multiple channels (hotline and web)
- Companies wanting ER trend and bias analytics, not just case logging
Not a fit if
- Small businesses or teams without a formal employee-relations/investigations function
- Companies looking for an all-in-one HRIS -- HR Acuity has no payroll, benefits, ATS, or org chart and must be paired with a core HRIS
Why it’s listed
- The category-defining platform purpose-built for employee relations case management and workplace investigations
- Used by HR and Legal teams to standardize intake, documentation, and analytics across ER cases
- Fills a genuinely distinct niche in the directory: no other HR & People tool here focuses on ER case management
Pricing
Case Management & Documentation
Custom pricingCentralizes intake, tracking, and secure documentation of every employee relations issue in one system of record.
- Real-time case visibility and status tracking
- Attorney-client privilege protection and legal holds
- Secure, centralized case documentation
- Role-based access controls
- Full audit trail
Workplace Investigations
Custom pricingStructured investigation workflows with built-in best practices for consistent, defensible outcomes.
- Configurable interview guides
- Letter and notice templates
- Auto-generated, court-ready case reports
- AI-suggested investigation questions via olivER
Anonymous Workplace Reporting (Hotline)
Custom pricingGuided, multi-channel intake letting employees report concerns anonymously or by name.
- Phone and web-based intake channels
- Guided reporting workflows
- Anonymous or identified submission options
managER
Custom pricingGives frontline managers guided, policy-aligned steps for handling employee issues consistently.
- Access to company policies and coaching resources
- Step-by-step guidance for common ER scenarios
Analytics & Benchmarking
Custom pricingForward-looking reporting to surface ER trends, patterns, and potential bias across the organization.
- Trend and pattern detection across cases
- Industry benchmarking data
- In-platform dashboards
Workplace Accommodations & Union Grievances
Custom pricingDedicated add-on modules for tracking accommodation requests and union grievance handling.
- Accommodation request workflow and documentation
- Union grievance tracking
Features
Integrations
Security & compliance
Pros & cons
Pros
- Intuitive interface with robust reporting to track and document ER cases (G2)
- Centralized documentation consolidates all ER cases into one accessible database (Capterra)
- Seamless connection with existing HRIS systems for automated data population (Capterra)
- Responsive, helpful support team (Software Advice)
Cons
- Initial setup can be time-consuming (G2)
- Limited customization options for reports (Capterra)
- Difficulty preserving font formatting when pasting content from other applications (Capterra)
- Manager portal and mobile/iPad app have limited functionality for multi-issue cases (Capterra)
What we found
Reviewers on G2 and Capterra praise HR Acuity's intuitive interface, centralized case documentation, and audit-trail depth for employee relations work, while noting a time-consuming initial setup and limited customization for reports and the manager/mobile experience.
Ratings and review counts come from public review platforms. We link to the original source and keep the underlying review text out of this profile.
User reviews
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