Audyense
Homebase
VerifiedHR & People · www.joinhomebase.com
Overview
Homebase is a workforce management platform built for small businesses that run hourly and frontline teams, such as restaurants, retail, and services. It combines employee scheduling, a mobile time clock, team messaging, hiring, and HR tools, with payroll available as a paid add-on. Pricing is charged per business location rather than per employee, and a genuinely free plan covers a single location with up to 10 employees.
The problem Homebase solves
Small hourly-workforce businesses struggle to build schedules, track time accurately, and prep payroll without expensive per-seat software. Homebase consolidates scheduling, a mobile time clock, hiring, and HR into one per-location subscription with a free entry tier, though heavier needs like overtime rules and PTO require paid upgrades and the apps can be glitch-prone. It fits owner-operated restaurants, retail, and service teams better than salaried or enterprise HR use cases.
Decision context
Use these points to test whether the product fits your operation, not just whether it has a long feature list.
- Published starting price: Free. Confirm user, usage, and feature limits for the plan you would actually buy.
- Deployment: cloud. Check security, data-residency, and access requirements for every team that will use it.
- Verified integrations include Square, Clover, Toast, Shopify, Lightspeed, GoDaddy. Validate sync direction and plan limits for the connections that matter.
- This record was last checked on 7/22/2026; pricing and features can change.
How to evaluate Homebase
A listing helps create a shortlist; a trial with the team’s real workflow decides whether the tool fits. Use this reading with the structured facts and confirm changes with the vendor.
Workflow fit
The record describes it as a fit for Restaurants, retail, and service businesses managing hourly shift workers, Single-location small businesses that want free or low-cost scheduling and time tracking, Owners who want scheduling, timesheets, and payroll prep connected to their POS. Check that this context matches the volume, roles, and processes your team needs it to support.
Pilot questions
- Can Homebase complete the critical workflow without manual work outside the product?
- Do the recorded connections (Square, Clover, Toast, Shopify) support the sync direction, permissions, and volume we need?
- What user, usage, storage, support, or security limits appear after the headline starting price?
Evidence and freshness
This record was checked on 7/22/2026. That date tells you when the record was reviewed, not that the vendor has left its terms unchanged since then.
Best for
- Restaurants, retail, and service businesses managing hourly shift workers
- Single-location small businesses that want free or low-cost scheduling and time tracking
- Owners who want scheduling, timesheets, and payroll prep connected to their POS
Not a fit if
- Salaried-workforce or enterprise HR teams needing performance management and deep benefits administration
- Multi-location operators sensitive to cost, since pricing stacks per location
Why it’s listed
- Purpose-built for hourly and frontline teams, combining scheduling, time clock, hiring, and HR in one platform
- Genuine free plan (single location, up to 10 employees) makes it accessible to the smallest businesses
- Per-location pricing with unlimited employees, unlike per-seat competitors, suits high-headcount hourly workforces
Pricing
Basic
FreeFree plan for a single location with up to 10 employees.
- Basic scheduling
- Basic time tracking
- POS integration
- Team availability
- Payroll add-on available
Essentials
$24 per location/moAdds advanced scheduling, advanced time tracking, and team communication for unlimited employees (annual billing; $30/mo monthly).
- Advanced scheduling
- Advanced time tracking
- Team communication
- Unlimited employees
- Performance tracking
Plus
$56 per location/moAdds AI-powered scheduling, PTO controls, and departments & permissions (annual billing; $70/mo monthly).
- Everything in Essentials
- AI-powered scheduling
- PTO controls
- Departments & permissions
- Time-off policies
All-in-One
$96 per location/moAdds employee onboarding, labor cost management, and HR & compliance tools (annual billing; $120/mo monthly).
- Everything in Plus
- Employee onboarding
- Labor cost management
- HR & compliance
- New-hire document storage
Features
Integrations
Security & compliance
Pros & cons
Pros
- Intuitive, low-learning-curve interface for building schedules and running the time clock
- All-in-one: scheduling, time tracking, team messaging, and hiring in a single app
- Strong mobile apps let staff clock in/out and view schedules from their phones
- Cost-effective for small businesses, including a free tier for one location
Cons
- Recurring technical issues reported: app crashes, syncing delays, and unexpected logouts
- Useful features (e.g. overtime rules, PTO controls, departments) are locked behind higher tiers
- Managing multiple locations adds cost and friction
- Customer support and billing experiences are inconsistent across reviewers
What we found
Reviewers on Capterra (4.6/5) and G2 (~4.5/5) consistently praise Homebase's ease of use, all-in-one scheduling and time tracking, and value for small businesses, while common complaints center on app glitches and syncing issues, useful features gated behind higher tiers, and inconsistent customer support.
Ratings and review counts come from public review platforms. We link to the original source and keep the underlying review text out of this profile.
User reviews
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