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Greenhouse

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HR & People · www.greenhouse.io

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Overview

Greenhouse is a cloud-based applicant tracking system (ATS) and recruiting platform built around structured hiring, using standardized interview kits, scorecards, and sourcing/CRM tools to make hiring consistent and data-driven. Founded in 2012 and headquartered in New York, it serves thousands of companies from mid-market to enterprise. It offers a large partner ecosystem plus an open API, and a separate Onboarding product. Pricing is quote-based, tiered by hiring volume and organizational complexity.

The problem Greenhouse solves

Growing companies struggle to keep hiring consistent, fair, and data-driven as interview volume and headcount scale, often relying on scattered spreadsheets and inboxes. Greenhouse solves this for mid-market and enterprise talent teams by centralizing sourcing, structured interview kits, scorecards, and a broad integration stack into one ATS. The tradeoff is premium quote-based pricing and reporting that some teams find limited.

Decision context

Use these points to test whether the product fits your operation, not just whether it has a long feature list.

  • Published starting price: Custom pricing. Confirm user, usage, and feature limits for the plan you would actually buy.
  • Deployment: cloud. Check security, data-residency, and access requirements for every team that will use it.
  • Verified integrations include LinkedIn Recruiter, Indeed, Gem, HackerRank, Codility, Checkr. Validate sync direction and plan limits for the connections that matter.
  • This record was last checked on 7/21/2026; pricing and features can change.

How to evaluate Greenhouse

A listing helps create a shortlist; a trial with the team’s real workflow decides whether the tool fits. Use this reading with the structured facts and confirm changes with the vendor.

Workflow fit

The record describes it as a fit for Mid-market and enterprise talent teams that want consistent, structured, data-driven hiring processes, Rapidly scaling companies needing an ATS that grows with hiring volume and headcount, Tech-forward recruiting teams that rely on many integrations for sourcing, assessments, background checks, and HRIS. Check that this context matches the volume, roles, and processes your team needs it to support.

Pilot questions

  • Can Greenhouse complete the critical workflow without manual work outside the product?
  • Do the recorded connections (LinkedIn Recruiter, Indeed, Gem, HackerRank) support the sync direction, permissions, and volume we need?
  • What user, usage, storage, support, or security limits appear after the headline starting price?

Evidence and freshness

This record was checked on 7/21/2026. That date tells you when the record was reviewed, not that the vendor has left its terms unchanged since then.

Best for

  • Mid-market and enterprise talent teams that want consistent, structured, data-driven hiring processes
  • Rapidly scaling companies needing an ATS that grows with hiring volume and headcount
  • Tech-forward recruiting teams that rely on many integrations for sourcing, assessments, background checks, and HRIS

Not a fit if

  • Small businesses or startups on tight budgets, given opaque quote-based pricing and no free trial
  • Teams that need deeply customizable, real-time reporting out of the box

Why it’s listed

  • Repeatedly ranked among the top ATS platforms in G2 category reports and one of the most-reviewed recruiting tools across G2, Capterra, and TrustRadius.
  • Pioneered and centers the 'structured hiring' methodology (interview kits, scorecards) that has become an industry standard.
  • Backs an enterprise-grade security posture (SOC 1/2 Type II, ISO 27001/27701) with a 450+ integration marketplace and an open API.

Pricing

Core

Custom pricing

Foundational plan to bring structure to hiring.

  • Sourcing & CRM
  • Structured interview kits & scorecards
  • Interview scheduling
  • Reporting & analytics
  • SSO

Plus

Custom pricing

Adds automation and intelligence to optimize the hiring operation.

  • Everything in Core
  • AI-powered report filters
  • Business Intelligence Connector
  • Sourcing automation
  • Candidate texting

Pro

Custom pricing

Enterprise plan for managing hiring complexity and scale.

  • Everything in Plus
  • Unlimited CRM events
  • Enterprise data configuration & security
  • Audit log
  • Developer sandbox & sync

Features

Applicant tracking (ATS)Core product: full ATS with structured hiring, pipelines, and scorecards.
Benefits administrationNot a benefits platform; handled via HRIS integrations.
Employee directory & org chartFocused on candidates and hiring, not an employee directory.
Mobile appMobile apps for recruiters and interviewers, but not the primary interface.
Employee onboardingAvailable via a separate Greenhouse Onboarding product, not the core ATS.
PayrollNo payroll; relies on HRIS/payroll integrations.
Performance reviewsNot a performance-management tool.
Public APIOpen/public API plus a 450+ integration marketplace.
Reporting & dashboardsBuilt-in reporting exists but reviewers cite limited customization and slow refresh.
Time-off & PTO managementNo time-off or PTO management.

Integrations

LinkedIn RecruiterIndeedGemHackerRankCodilityCheckrDocuSignZoomGoogle CalendarCalendlySlackWorkdayBambooHRRipplingOkta

Security & compliance

SOC 1 Type IISOC 2 Type IIISO 27001ISO 27701GDPRCCPAEU-U.S. Data Privacy Framework

Pros & cons

Pros

  • Structured interview kits and candidate scorecards drive consistent, fairer hiring decisions
  • Intuitive, easy-to-learn interface that new hiring-team members onboard onto quickly
  • Large integration ecosystem (450+ partners) plus an open API for building a custom stack
  • Scales effectively for fast-growing small-to-enterprise organizations

Cons

  • Reporting and analytics are seen as limited and harder to customize, and dashboards can be slow to refresh
  • Pricing is undisclosed and considered too expensive for smaller companies
  • Navigation and some workflows can feel clunky
  • Support is largely email-based and can be hard to reach live

What we found

4.4/5
3.8k reviews aggregatedLast checked 2026-07-21

Greenhouse is consistently rated a leading ATS, holding roughly 4.4/5 on G2 (~3,800 reviews), 4.5/5 on Capterra (~740 reviews), and around 8.4/10 on TrustRadius. Reviewers praise its structured-hiring workflow, interview scorecards and kits, ease of use, integration breadth, and scalability for growing companies. Common criticisms are that reporting and dashboards feel limited or slow to refresh, some navigation is clunky, and pricing is opaque and expensive for smaller teams.

Ratings and review counts come from public review platforms. We link to the original source and keep the underlying review text out of this profile.

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