Audyense
Files.com
Data Infrastructure · www.files.com/
Overview
Files.com is a cloud-based managed file transfer (MFT) platform providing SFTP/FTP/WebDAV/AS2 access, automations and sync flows, and integrations across cloud storage, ERP, HR, and analytics systems. It's used by IT and data teams to move sensitive files securely between partners, internal systems, and cloud services without maintaining their own file-transfer infrastructure, with SOC 2 Type II, HIPAA, GDPR, and other regulatory support built in.
The problem Files.com solves
IT and data teams that need to move sensitive files between partners, cloud storage, and internal systems often end up maintaining brittle, custom SFTP scripts or unmanaged file servers that are hard to secure and audit. Files.com solves this by providing managed SFTP/FTP/AS2 access, automations, and a large library of pre-built connectors with SOC 2/HIPAA/GDPR-aligned controls, though the pricing model makes it a bigger investment for smaller teams than DIY alternatives.
Decision context
Use these points to test whether the product fits your operation, not just whether it has a long feature list.
- Published starting price: $2,099 per year (Starter plan, 10 full users + 50 system users included). Confirm user, usage, and feature limits for the plan you would actually buy.
- Deployment: cloud. Check security, data-residency, and access requirements for every team that will use it.
- Verified integrations include Box, Dropbox, Google Drive, Microsoft OneDrive, SharePoint, Amazon S3. Validate sync direction and plan limits for the connections that matter.
- This record was last checked on 7/31/2026; pricing and features can change.
How to evaluate Files.com
A listing helps create a shortlist; a trial with the team’s real workflow decides whether the tool fits. Use this reading with the structured facts and confirm changes with the vendor.
Workflow fit
The record describes it as a fit for IT and data teams needing compliant SFTP/FTP file exchange without managing their own servers, Organizations that need a wide library of pre-built connectors to ERP, HR, and analytics systems, Regulated businesses (healthcare, finance) needing HIPAA/SOC 2/PCI-aligned file transfer. Check that this context matches the volume, roles, and processes your team needs it to support.
Pilot questions
- Can Files.com complete the critical workflow without manual work outside the product?
- Do the recorded connections (Box, Dropbox, Google Drive, Microsoft OneDrive) support the sync direction, permissions, and volume we need?
- What user, usage, storage, support, or security limits appear after the headline starting price?
Evidence and freshness
This record was checked on 7/31/2026. That date tells you when the record was reviewed, not that the vendor has left its terms unchanged since then.
Best for
- IT and data teams needing compliant SFTP/FTP file exchange without managing their own servers
- Organizations that need a wide library of pre-built connectors to ERP, HR, and analytics systems
- Regulated businesses (healthcare, finance) needing HIPAA/SOC 2/PCI-aligned file transfer
Not a fit if
- Very small teams or budget-conscious startups needing only basic ad hoc file sharing
- Organizations wanting a fully free or open-source file-transfer solution
Why it’s listed
- Well-reviewed, broadly-integrated MFT platform with strong compliance credentials
- Large connector ecosystem (88 integrations) spanning cloud, ERP, and SIEM systems
Pricing
Starter
$2,099 per yearEntry MFT plan for smaller teams needing secure file transfer.
- 10 full users + 50 system users
- 2 outbound connections
- 1 TB monthly storage + transfer
- SFTP, FTP, WebDAV protocols
- Automations, sync flows, share links
Power
$5,269 per yearAdds SSO, on-prem agent, and custom domains for growing IT operations.
- 20 full users + 100 system users
- 5 outbound connections
- 2 TB monthly storage + transfer
- SSO/SAML, IP allowlisting, password policies
- On-premise agent and AS2 protocol support
Enterprise
Custom pricingCustom-priced tier for large regulated organizations.
- Unlimited users and outbound connections
- SLA with uptime guarantee
- HIPAA BAA, DORA addendum, audit-program assistance
- Up to 8 storage/compute zones
- Optional SIEM integration and 24/7 support
Features
Integrations
Security & compliance
Pros & cons
Pros
- Easy-to-use interface and quick setup with no coding required for SFTP/FTP
- Strong security posture: encryption, secure managed login, broad compliance framework support
- Large connector library (88 integrations) spanning cloud storage, ERP, HR, and SIEM tools
- Automations and sync flows reduce need for custom scripting
Cons
- Pricing seen as expensive, particularly for smaller teams or non-US customers
- Some users note documentation/onboarding could better serve novice users
- Advanced enterprise features (SSO/SAML, on-prem agent) gated behind the Power tier and above
- Enterprise-tier pricing is fully custom, making budgeting harder for larger deployments
What we found
G2 reviewers (4.6/5, 280 reviews) praise Files.com's easy setup and no-code SFTP/FTP connectivity, while Capterra reviewers flag pricing as steep for smaller teams and international customers.
Ratings and review counts come from public review platforms. We link to the original source and keep the underlying review text out of this profile.
User reviews
Written by Audyense accounts · moderated before publishing
No user reviews yet.
Used Files.com? Be the first to tell other buyers what actually worked.