Audyense
Factorial
VerifiedHR & People · factorialhr.com
Overview
Factorial is a cloud-based, all-in-one HR platform built primarily for European small and mid-sized businesses. It centralizes core HR, time-off and time tracking, document management, payroll administration, recruitment, and performance into a single system with modular add-ons. Founded in Barcelona in 2016, it serves tens of thousands of companies across 40+ countries.
The problem Factorial solves
Growing small and mid-sized companies often manage HR through spreadsheets and disconnected tools, wasting time on manual admin without a dedicated HR department. Factorial centralizes core HR, time off, time tracking, documents, payroll administration, and recruiting into one intuitive, self-service platform at an SMB-friendly per-employee price. The main trade-offs are unreliable customer support and occasional performance and customization limits.
Decision context
Use these points to test whether the product fits your operation, not just whether it has a long feature list.
- Published starting price: $8 per employee/mo. Confirm user, usage, and feature limits for the plan you would actually buy.
- Deployment: cloud. Check security, data-residency, and access requirements for every team that will use it.
- Verified integrations include Slack, Google Workspace, Microsoft Teams, Microsoft Outlook, Microsoft Power BI, Zapier. Validate sync direction and plan limits for the connections that matter.
- This record was last checked on 7/20/2026; pricing and features can change.
How to evaluate Factorial
A listing helps create a shortlist; a trial with the team’s real workflow decides whether the tool fits. Use this reading with the structured facts and confirm changes with the vendor.
Workflow fit
The record describes it as a fit for Small and mid-sized businesses wanting to consolidate HR, time-off, and documents into one platform without a large dedicated HR team., European companies needing localized HR, payroll administration, and compliance workflows., Teams replacing spreadsheets and manual admin with self-service employee tools and centralized records.. Check that this context matches the volume, roles, and processes your team needs it to support.
Pilot questions
- Can Factorial complete the critical workflow without manual work outside the product?
- Do the recorded connections (Slack, Google Workspace, Microsoft Teams, Microsoft Outlook) support the sync direction, permissions, and volume we need?
- What user, usage, storage, support, or security limits appear after the headline starting price?
Evidence and freshness
This record was checked on 7/20/2026. That date tells you when the record was reviewed, not that the vendor has left its terms unchanged since then.
Best for
- Small and mid-sized businesses wanting to consolidate HR, time-off, and documents into one platform without a large dedicated HR team.
- European companies needing localized HR, payroll administration, and compliance workflows.
- Teams replacing spreadsheets and manual admin with self-service employee tools and centralized records.
Not a fit if
- Large enterprises needing deep customization and advanced configuration beyond the platform's standard workflows.
- Buyers who require highly responsive, fast customer support, a recurring pain point in reviews.
Why it’s listed
- A widely adopted, European-born all-in-one HR platform serving 40+ countries, filling out the HR & People category with an SMB/mid-market option.
- Strong, consistent 4.4/5 ratings across both G2 and Capterra from hundreds of verified reviews.
- Broad functional coverage (core HR, time tracking, payroll administration, recruiting, performance) in a single system rather than point tools.
Pricing
Core
$8 per employee/moBase HR foundation that every plan includes, starting at $8 per employee/month.
- Employee directory
- Onboarding and offboarding
- Payslip distribution
- Document management with legal e-signature
- Bulk document sending
- Custom notifications
Add-on modules
Custom pricingOptional modules layered onto Core via a tailored quote based on the features a company needs.
- Time Management (time off, time tracking, shift management)
- Talent Management (performance, recruitment, engagement, training)
- Finance (expenses, project management, procurement)
- IT Management (SaaS management, IT inventory, MDM, EDR)
Features
Integrations
Security & compliance
Pros & cons
Pros
- Intuitive, easy-to-use interface that requires minimal training and drives quick adoption.
- Genuinely all-in-one: consolidates core HR, time off, time tracking, documents, and payroll admin in one place.
- Affordable entry pricing starting at $8 per employee/month, well-suited to SMB budgets.
- Strong employee self-service that cuts down manual back-and-forth with HR and management.
Cons
- Customer support is frequently described as slow, unresponsive, and hard to reach when issues arise.
- Occasional bugs, crashes, and slow page loads during high-demand periods disrupt workflows.
- Integration options with third-party tools feel limited to some users.
- Advanced features and customization can fall short, and heavier module set can feel oversized for very small companies at the same per-seat cost.
What we found
Rated 4.4/5 on G2 (~150 reviews) and 4.4/5 on Capterra (~315 reviews), with reviewers praising the intuitive, all-in-one interface but repeatedly flagging slow, unreliable customer support.
Ratings and review counts come from public review platforms. We link to the original source and keep the underlying review text out of this profile.
User reviews
Written by Audyense accounts · moderated before publishing
No user reviews yet.
Used Factorial? Be the first to tell other buyers what actually worked.