Audyense
eZCom Software
Data Infrastructure · www.ezcomsoftware.com
Overview
eZCom Software provides Lingo, a cloud-based EDI and order-management platform that helps suppliers and brands translate, validate, and process retail purchase orders, invoices, and ASNs across trading partners while staying compliant with retailer EDI requirements.
The problem eZCom Software solves
Suppliers and brands selling into big-box and specialty retailers have to translate purchase orders, ASNs, and invoices into each retailer's specific EDI format while avoiding compliance chargebacks, work that's easy to get wrong without dedicated EDI expertise on staff. eZCom's Lingo platform handles that translation and retailer-mapping compliance inside a web-based portal backed by an in-house US support team, so non-technical operations staff can process retail orders correctly without hiring dedicated EDI engineers.
Decision context
Use these points to test whether the product fits your operation, not just whether it has a long feature list.
- Published starting price: $75 per user / month. Confirm user, usage, and feature limits for the plan you would actually buy.
- Deployment: cloud. Check security, data-residency, and access requirements for every team that will use it.
- Verified integrations include NetSuite, SAP Business One, Acumatica, QuickBooks Online Advanced, Xero, Sage. Validate sync direction and plan limits for the connections that matter.
- This record was last checked on 7/31/2026; pricing and features can change.
How to evaluate eZCom Software
A listing helps create a shortlist; a trial with the team’s real workflow decides whether the tool fits. Use this reading with the structured facts and confirm changes with the vendor.
Workflow fit
The record describes it as a fit for Small-to-midsize suppliers and brands that need retailer-compliant EDI without hiring in-house EDI engineers, Vendors that want EDI tied directly into QuickBooks, NetSuite, or similar ERP/accounting systems, Brands processing high volumes of retail purchase orders, invoices, and ASNs across many trading partners. Check that this context matches the volume, roles, and processes your team needs it to support.
Pilot questions
- Can eZCom Software complete the critical workflow without manual work outside the product?
- Do the recorded connections (NetSuite, SAP Business One, Acumatica, QuickBooks Online Advanced) support the sync direction, permissions, and volume we need?
- What user, usage, storage, support, or security limits appear after the headline starting price?
Evidence and freshness
This record was checked on 7/31/2026. That date tells you when the record was reviewed, not that the vendor has left its terms unchanged since then.
Best for
- Small-to-midsize suppliers and brands that need retailer-compliant EDI without hiring in-house EDI engineers
- Vendors that want EDI tied directly into QuickBooks, NetSuite, or similar ERP/accounting systems
- Brands processing high volumes of retail purchase orders, invoices, and ASNs across many trading partners
Not a fit if
- Organizations that require a fully self-hosted, on-premise EDI translator rather than a cloud portal
- Teams looking for native AI-driven automation or predictive analytics inside the EDI workflow
Pricing
Lingo Standard
$75 per user / monthEntry-level plan for suppliers processing retail EDI orders through Lingo's web-based portal.
- EDI document translation compliant with X12 and EDIFACT standards
- Purchase order, invoice, and ASN processing
- Retailer compliance mapping to reduce chargebacks
- QuickBooks/accounting integration
- Month-to-month contract, no long-term lock-in
Custom / Enterprise
Custom pricingCustom-priced package for higher order volumes, multiple trading partners, or deeper ERP/3PL integration needs.
- Pre-built ERP integrations (NetSuite, SAP Business One, Acumatica)
- 3PL/WMS and marketplace connections
- RESTful API access for custom integrations
- Batch processing of hundreds of documents
Features
Integrations
Security & compliance
Pros & cons
Pros
- Highly and consistently rated US-based customer support, the most-mentioned strength across G2, Capterra, and Software Advice reviews
- Easy to use for non-technical operations staff, with new accounts typically onboarded in 1-2 weeks
- Broad set of pre-built integrations across ERP, accounting, inventory, 3PL, and marketplace platforms
- Predictable flat-rate, month-to-month pricing with no long-term contract requirement
Cons
- Reviewers note limited reporting and customization capabilities
- Occasional website/interface lag reported by users
- Modifying documents after a shipment has been processed is described as difficult
- Item and search interface described as less intuitive than desired
What we found
Reviewers across G2, Capterra, and Software Advice consistently rate eZCom around 4.7/5, most often citing responsive customer support and ease of use for non-technical staff.
Ratings and review counts come from public review platforms. We link to the original source and keep the underlying review text out of this profile.
User reviews
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