Audyense
Employment Hero
VerifiedHR & People · employmenthero.com
Overview
Employment Hero is an Australian-founded, cloud-based employment platform that combines HR, payroll, recruitment, onboarding, employee benefits and self-service in a single system. It targets small and medium businesses (10+ employees) primarily in Australia and wider APAC/UK markets, and also offers a global Employer of Record (EOR) service. Pricing is per-employee/month with add-ons for payroll, learning, rostering and more.
The problem Employment Hero solves
Small and medium businesses, especially in Australia and APAC, often run HR, payroll, onboarding, leave and compliance across disconnected spreadsheets and point tools, which is error-prone and time-consuming for teams without dedicated HR software. Employment Hero consolidates these into one cloud platform with employee self-service and a benefits layer, reducing admin and system-switching. The main trade-off buyers hit is that its payroll runs on a partly separate engine, so the promised single system isn’t always fully seamless.
Decision context
Use these points to test whether the product fits your operation, not just whether it has a long feature list.
- Published starting price: Free. Confirm user, usage, and feature limits for the plan you would actually buy.
- Deployment: cloud. Check security, data-residency, and access requirements for every team that will use it.
- Verified integrations include Xero, MYOB AccountRight, QuickBooks, Sage Intacct, NetSuite, Zoho Books. Validate sync direction and plan limits for the connections that matter.
- This record was last checked on 7/24/2026; pricing and features can change.
How to evaluate Employment Hero
A listing helps create a shortlist; a trial with the team’s real workflow decides whether the tool fits. Use this reading with the structured facts and confirm changes with the vendor.
Workflow fit
The record describes it as a fit for Australian and APAC small-to-medium businesses wanting HR, payroll and compliance in one platform., Growing SMBs that need onboarding, leave management and employee self-service without stitching together multiple tools., Employers that want to offer staff a benefits/perks, discounts and financial-wellness layer through the employee app.. Check that this context matches the volume, roles, and processes your team needs it to support.
Pilot questions
- Can Employment Hero complete the critical workflow without manual work outside the product?
- Do the recorded connections (Xero, MYOB AccountRight, QuickBooks, Sage Intacct) support the sync direction, permissions, and volume we need?
- What user, usage, storage, support, or security limits appear after the headline starting price?
Evidence and freshness
This record was checked on 7/24/2026. That date tells you when the record was reviewed, not that the vendor has left its terms unchanged since then.
Best for
- Australian and APAC small-to-medium businesses wanting HR, payroll and compliance in one platform.
- Growing SMBs that need onboarding, leave management and employee self-service without stitching together multiple tools.
- Employers that want to offer staff a benefits/perks, discounts and financial-wellness layer through the employee app.
Not a fit if
- Very small teams under the 10-user minimum, or organisations needing highly robust, deeply configurable HR workflows that reviewers say more specialised platforms handle better.
- Buyers wanting a single fully-unified HR+payroll database, since reviewers report the payroll engine runs somewhat separately and doesn’t always sync cleanly with HR.
Why it’s listed
- One of the most widely adopted all-in-one HR and payroll platforms in Australia/APAC, consolidating HR, payroll, hiring, onboarding and employee benefits in a single system.
- Strong third-party security posture: holds ISO 27001, ISO 27017 and ISO 27018 plus a SOC 2 Type II report, with GDPR support for EU/UK data.
- Broad integration ecosystem (60+ named connectors covering accounting, time-and-attendance, learning and job boards) plus a public developer API.
Pricing
Recruitment Free
FreeStandalone free applicant-tracking plan with no HR/payroll subscription required.
- Core ATS pipeline
- Candidate scoring & ranking
- 50 complimentary AI video interviews (one-off trial)
- No HR/payroll subscription needed
HR Essentials
A$10 per employee/mo (AUD, min 10 users)Core HR foundation for leave, records and compliance.
- Leave management
- Employee records & document management
- Onboarding/offboarding
- Policies
- Compliance tools
HR Engage
A$14 per employee/mo (AUD, min 10 users)Adds recruitment, performance and learning to core HR.
- Everything in HR Essentials
- Recruitment
- Expenses
- Performance management
- Learning management
HR Elite
Custom pricingAdvanced tier with analytics, workflows and talent development.
- Everything in HR Engage
- Talent development
- Advanced analytics
- Custom workflows
- Advanced customisations
Employment Unlimited
Custom pricingMost comprehensive bundle including payroll and premium support.
- Everything in HR Elite
- Payroll
- Employee Assistance Program
- Priority support
- Recruitment agent
Payroll
A$10 per employee/mo (AUD)Standalone payroll with award interpretation and self-service.
- Unlimited pay runs
- Automated tax calculations
- Award interpretation
- Payroll reporting
- Employee self-service
- Native HR integration
Features
Integrations
Security & compliance
Pros & cons
Pros
- Genuinely all-in-one: HR, payroll, recruitment, onboarding and benefits managed in one place instead of multiple systems.
- Intuitive, easy-to-use interface, with the onboarding module frequently called out as a big time-saver.
- Helpful implementation/sales teams and continuous feature updates.
- Employee self-service plus a benefits, discounts and cashback layer via the employee app.
Cons
- Customer support is a recurring complaint — slow email replies, long wait times and escalation delays.
- HR and payroll modules don’t always integrate seamlessly; users must know which tasks belong on which system.
- Leave/holiday-balance calculations can break and be time-consuming to fix.
- Feature-rich to the point of feeling overwhelming, with a learning curve, and API/advanced features gated to higher tiers.
What we found
Reviewers praise having HR, payroll, benefits and onboarding in one easy-to-use platform with strong self-service, but commonly cite slow customer support and that the HR and payroll modules don’t always sync seamlessly. Ratings are consistent across platforms (G2 4.3/5 from ~801 reviews; Capterra 4.4/5 from ~239 reviews).
Ratings and review counts come from public review platforms. We link to the original source and keep the underlying review text out of this profile.
User reviews
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