Audyense
Connecteam
VerifiedHR & People · www.connecteam.com
Overview
Connecteam is a mobile-first workforce management platform built for deskless and frontline teams. It bundles employee scheduling, a GPS-enabled time clock, task checklists, in-app chat, and HR tools like onboarding, training, and time-off management into one app. Functionality is organized into an Operations Hub, Communications Hub, and HR & Skills Hub, each priced separately. It is not a full payroll, benefits, or applicant-tracking suite, instead integrating with dedicated payroll providers.
The problem Connecteam solves
Businesses with deskless, shift-based staff struggle to schedule shifts, verify who actually showed up on-site, assign task checklists, and keep everyone communicating without juggling several disconnected tools. This hits owners and operations managers in industries like cleaning, construction, hospitality, and field service, where employees have no desk or company computer. Connecteam targets that gap with a single mobile app for scheduling, GPS time tracking, checklists, and team chat.
Decision context
Use these points to test whether the product fits your operation, not just whether it has a long feature list.
- Published starting price: Free. Confirm user, usage, and feature limits for the plan you would actually buy.
- Deployment: cloud. Check security, data-residency, and access requirements for every team that will use it.
- Verified integrations include QuickBooks, Xero, Gusto, Paychex, ADP, BambooHR. Validate sync direction and plan limits for the connections that matter.
- This record was last checked on 7/23/2026; pricing and features can change.
How to evaluate Connecteam
A listing helps create a shortlist; a trial with the team’s real workflow decides whether the tool fits. Use this reading with the structured facts and confirm changes with the vendor.
Workflow fit
The record describes it as a fit for Frontline and deskless teams (cleaning, construction, hospitality, field service), Small businesses wanting scheduling, GPS time tracking, and chat in one mobile app, Owners who need to verify on-site attendance and cut down buddy punching. Check that this context matches the volume, roles, and processes your team needs it to support.
Pilot questions
- Can Connecteam complete the critical workflow without manual work outside the product?
- Do the recorded connections (QuickBooks, Xero, Gusto, Paychex) support the sync direction, permissions, and volume we need?
- What user, usage, storage, support, or security limits appear after the headline starting price?
Evidence and freshness
This record was checked on 7/23/2026. That date tells you when the record was reviewed, not that the vendor has left its terms unchanged since then.
Best for
- Frontline and deskless teams (cleaning, construction, hospitality, field service)
- Small businesses wanting scheduling, GPS time tracking, and chat in one mobile app
- Owners who need to verify on-site attendance and cut down buddy punching
Not a fit if
- Companies needing native payroll processing or benefits administration in-platform
- Teams looking for a full applicant-tracking / recruiting system
Why it’s listed
- Category-leading deskless/frontline workforce app with 3,000+ verified reviews across major platforms
- Genuine free plan for teams up to 10 employees lowers the barrier for small businesses
- Consolidates scheduling, time clock, checklists, and comms that would otherwise require several separate tools
Pricing
Small Business (Free)
FreeFree-for-life access to all hubs and features with usage limitations, capped at 10 employees.
- All three hubs included
- Up to 10 users
- Scheduling and time clock
- In-app chat
- 14-day trial of paid features
Basic
$29 per month for first 30 users, then per additional user (per hub)Entry paid tier for one hub, flat rate covering the first 30 users.
- Covers first 30 users at flat rate
- Priced per hub (Operations, Communications, or HR & Skills)
- Core scheduling / time tracking / comms depending on hub
- Additional users billed per seat
Advanced
$49 per month for first 30 users, then per additional user (per hub)Mid tier adding more automation and management capabilities per hub.
- Everything in Basic
- Advanced automation and permissions
- Covers first 30 users at flat rate
- Per-hub pricing
Expert
$99 per month for first 30 users, then per additional user (per hub)Top self-serve tier with the fullest feature set per hub.
- Everything in Advanced
- Most complete feature set
- Covers first 30 users at flat rate
- Per-hub pricing
Enterprise
FreeCustom plan for large organizations with tailored pricing and support.
- Custom pricing
- Advanced onboarding and support
- Scaled deployment
- Contact sales
Features
Integrations
Security & compliance
Pros & cons
Pros
- Intuitive, mobile-first interface that frontline staff actually adopt
- GPS-enabled time clock with geofencing reduces buddy punching and verifies on-site presence
- Consolidates scheduling, time tracking, tasks, and messaging in a single app
- Responsive customer support and helpful onboarding/video guides
Cons
- Per-hub pricing means most teams end up buying multiple hubs, raising the real cost
- Free plan is capped at 10 employees, so growing teams hit the paywall quickly
- Breadth of admin settings can feel overwhelming for very small operations
- Some users report mobile battery drain from continuous GPS tracking
What we found
Rated 4.6/5 from ~3,501 reviews on G2; corroborated by 4.7/5 from ~1,232 reviews on Capterra and a 9.0/10 TrustRadius score. Reviewers consistently praise ease of use and consolidating scheduling, time tracking, and communication in one app.
Ratings and review counts come from public review platforms. We link to the original source and keep the underlying review text out of this profile.
User reviews
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