Audyense
Billtrust
VerifiedFinance · www.billtrust.com
Overview
Billtrust is a B2B accounts receivable (AR) automation platform covering the full order-to-cash cycle: invoicing and delivery across 260+ AP portals, multi-channel B2B payments, credit decisioning, AI-guided collections prioritization, and automated cash application (remittance matching). It positions itself as a 'Cash Generation Platform' aimed at mid-market and enterprise B2B suppliers who need to convert invoiced revenue into cash faster and reduce manual AR work.
The problem Billtrust solves
B2B suppliers with high invoice volume typically juggle manual invoice delivery across dozens of customer AP portals, slow collections follow-up, and time-consuming remittance matching when payments arrive without clear references. Billtrust solves that by automating invoicing delivery, prioritizing collections outreach with AI, and auto-matching incoming payments to open invoices, so AR teams spend less time chasing paper and more time on exceptions.
Decision context
Use these points to test whether the product fits your operation, not just whether it has a long feature list.
- Published starting price: Custom pricing. Confirm user, usage, and feature limits for the plan you would actually buy.
- Deployment: cloud. Check security, data-residency, and access requirements for every team that will use it.
- Verified integrations include SAP, Oracle ERP, Microsoft Dynamics, Infor, Epicor, QAD. Validate sync direction and plan limits for the connections that matter.
- This record was last checked on 7/31/2026; pricing and features can change.
How to evaluate Billtrust
A listing helps create a shortlist; a trial with the team’s real workflow decides whether the tool fits. Use this reading with the structured facts and confirm changes with the vendor.
Workflow fit
The record describes it as a fit for Mid-market and enterprise B2B suppliers with high invoice volume looking to cut days sales outstanding (DSO), Finance/AR teams needing automated cash application and remittance matching to reduce manual reconciliation, Companies with complex, multi-ERP environments needing invoicing delivered across many AP portals. Check that this context matches the volume, roles, and processes your team needs it to support.
Pilot questions
- Can Billtrust complete the critical workflow without manual work outside the product?
- Do the recorded connections (SAP, Oracle ERP, Microsoft Dynamics, Infor) support the sync direction, permissions, and volume we need?
- What user, usage, storage, support, or security limits appear after the headline starting price?
Evidence and freshness
This record was checked on 7/31/2026. That date tells you when the record was reviewed, not that the vendor has left its terms unchanged since then.
Best for
- Mid-market and enterprise B2B suppliers with high invoice volume looking to cut days sales outstanding (DSO)
- Finance/AR teams needing automated cash application and remittance matching to reduce manual reconciliation
- Companies with complex, multi-ERP environments needing invoicing delivered across many AP portals
Not a fit if
- Small businesses or startups needing simple, low-cost invoicing without enterprise implementation overhead
- Companies primarily needing accounts payable/bill-pay or employee expense management rather than receivables
Why it’s listed
- 19 consecutive quarters as G2's Accounts Receivable Automation category Leader
- Processes invoicing/payments for 13M+ buyers across $1T+ in annual invoice volume
- SOC 1 Type 2, SOC 2 Type 2, PCI DSS Level 1, and ISO 27001 certified
Pricing
Custom / Enterprise
Custom pricingBilltrust does not publish pricing; cost is quote-based, scoped to invoice volume, module mix (invoicing, payments, credit, collections, cash application), user counts, and implementation complexity.
- Invoicing & delivery across 260+ AP portals
- Multi-channel B2B payment processing
- Credit decisioning & risk monitoring
- AI-guided collections prioritization
- Automated cash application (remittance matching)
- ERP integration (SAP, Oracle, Microsoft Dynamics, NetSuite, and more)
Features
Integrations
Security & compliance
Pros & cons
Pros
- Intuitive interface; most invoicing/reconciliation tasks completed in a few clicks
- Faster payment collection via a self-service online customer payment portal
- Strong ERP integration quality, called out specifically for SAP
- Responsive customer support and training
Cons
- Implementation timelines can run longer than expected
- Custom form/report modifications and special projects can be costly
- Reporting has limited sorting/filtering options
- Occasional system slowness/brief downtime reported
- Dispute management functionality seen as weaker than some competitors
What we found
Billtrust holds a 4.4/5 rating on G2 (507 reviews) and 4.7/5 on Capterra (33 reviews). Reviewers consistently praise ease of use, faster/automated invoicing and collections, the self-service customer payment portal, and ERP integration quality (SAP named specifically), alongside responsive customer service. Recurring complaints include longer-than-expected implementation timelines, costly custom form/report changes, limited report filtering/customization, occasional slowness, and weaker dispute-management tooling versus some competitors.
Ratings and review counts come from public review platforms. We link to the original source and keep the underlying review text out of this profile.
User reviews
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