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Backlog

Project Management · nulab.com/backlog/

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Overview

Backlog is a cloud-based project management and issue-tracking tool from Nulab that combines task boards, Gantt charts, and built-in Git and Subversion repositories in a single workspace. It is aimed at software teams that want to plan work, track bugs, and manage code without switching between separate tools. Pricing is flat-rate per plan rather than per-seat, and it is used by companies including SoftBank, Omron, and BuzzFeed.

The problem Backlog solves

Software teams often end up stitching together a separate project tracker, a bug tracker, and a Git host, losing context every time a task needs to be tied to the commit that resolves it. Backlog solves that by building task management, issue/bug tracking, and built-in Git and SVN repositories into one flat-rate platform, so a commit, a bug, and the task behind it all live in the same screen instead of three disconnected tools.

Decision context

Use these points to test whether the product fits your operation, not just whether it has a long feature list.

  • Published starting price: Free. Confirm user, usage, and feature limits for the plan you would actually buy.
  • Deployment: cloud. Check security, data-residency, and access requirements for every team that will use it.
  • Verified integrations include Slack, Microsoft Teams, Microsoft Copilot, Microsoft OneDrive, Google Chat, Google Drive. Validate sync direction and plan limits for the connections that matter.
  • This record was last checked on 7/31/2026; pricing and features can change.

How to evaluate Backlog

A listing helps create a shortlist; a trial with the team’s real workflow decides whether the tool fits. Use this reading with the structured facts and confirm changes with the vendor.

Workflow fit

The record describes it as a fit for Software development teams that want task tracking and Git/SVN hosting in one tool, Small-to-mid-size teams that prefer flat-rate pricing over per-user licensing, Teams that want a low learning curve and quick onboarding for new hires. Check that this context matches the volume, roles, and processes your team needs it to support.

Pilot questions

  • Can Backlog complete the critical workflow without manual work outside the product?
  • Do the recorded connections (Slack, Microsoft Teams, Microsoft Copilot, Microsoft OneDrive) support the sync direction, permissions, and volume we need?
  • What user, usage, storage, support, or security limits appear after the headline starting price?

Evidence and freshness

This record was checked on 7/31/2026. That date tells you when the record was reviewed, not that the vendor has left its terms unchanged since then.

Best for

  • Software development teams that want task tracking and Git/SVN hosting in one tool
  • Small-to-mid-size teams that prefer flat-rate pricing over per-user licensing
  • Teams that want a low learning curve and quick onboarding for new hires
  • Cross-functional teams (dev, design, marketing) sharing one project space

Not a fit if

  • Enterprises needing advanced workflow automation and deep custom reporting
  • Teams wanting a highly modern, heavily customizable UI comparable to ClickUp or Monday

Why it’s listed

  • Built-in Git and SVN repositories mean commits link directly to tasks, no separate code host required.
  • Flat-rate, unlimited-user pricing on higher tiers instead of the per-seat model most competitors use.

Pricing

Free

Free

Up to 10 users and 1 project for trying out Backlog

  • 10 users
  • 1 project
  • 100 MB storage
  • Git & Subversion
  • Board view

Starter

$35 per month

For small teams getting started with a few projects

  • 30 users
  • 5 projects
  • 1 GB storage
  • Git & Subversion
  • Board view
  • Subtasking

Standard

$100 per month

Unlimited users for growing teams running more projects

  • Unlimited users
  • 100 projects
  • 30 GB storage
  • Gantt charts (6-month view)
  • Burndown charts
  • Issue templates

Premium

$175 per month

Unlimited projects with AI assistance and dedicated support

  • Unlimited users
  • Unlimited projects
  • 100 GB storage
  • Unlimited Gantt charts
  • Custom fields
  • AI Assistant
  • Dedicated support

Enterprise

Custom pricing

Enterprise-grade security and centralized access management

  • SAML single sign-on
  • User provisioning (SCIM)
  • Audit logs
  • Enterprise Customer Success Manager

Features

AI featuresAI Assistant (Premium+ plans) drafts summaries, progress reports, and daily to-do lists from project activity
Gantt / timeline chartsAvailable from the Standard plan up (6-month view), unlimited view on Premium/Enterprise
Goal tracking & OKRsNo dedicated OKR module; milestones and project overviews can approximate goal tracking
Kanban boardsBuilt-in Board view available on every plan including Free
Mobile appiOS and Android apps exist, though reviewers note fewer features and occasional login issues versus desktop
Public APIDocumented REST API at developer.nulab.com covering issues, projects, wikis, and more
Reporting & dashboardsBurndown charts and project overviews exist, but reviewers describe reporting as basic versus competitors
Resource & capacity managementNo dedicated workload/capacity-planning view for balancing assignments across team members
Task managementCore feature: issues, subtasks, custom statuses, and milestones on every plan
Time trackingIssues support estimated and actual hours fields but no built-in timer or detailed timesheet reporting
Workflow automationNo rule-based automation engine; supports webhooks for external automation instead

Integrations

SlackMicrosoft TeamsMicrosoft CopilotMicrosoft OneDriveGoogle ChatGoogle DriveGoogle SheetsDropboxJenkinsLambdaTestCacooJiraRedmine

Security & compliance

ISO 27001ISO 27017ISO 27018

Pros & cons

Pros

  • Fast, low-friction setup and onboarding (G2 rates ease of setup 9.5/10)
  • Responsive customer support called out repeatedly in reviews and G2 'Best Support' awards
  • Flat-rate pricing with unlimited users on higher tiers instead of per-seat costs
  • Built-in Git and SVN let developers link commits directly to tasks and bugs without leaving the app

Cons

  • Interface feels dated compared to newer tools like Jira, ClickUp, or Asana
  • Custom fields and workflows are limited for complex, non-standard processes
  • Reporting and analytics are described as basic, with limited advanced dashboards
  • Mobile app has fewer features and occasional login issues versus the desktop version
  • Fewer built-in automation options than competitors such as Jira or ClickUp

What we found

4.6/5
382 reviews aggregatedLast checked 2026-07-31

Reviewers consistently praise Backlog's easy setup and responsive support, especially for teams combining task tracking with built-in Git/SVN, while some note the interface feels dated and that reporting and automation are basic next to newer competitors.

Ratings and review counts come from public review platforms. We link to the original source and keep the underlying review text out of this profile.

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