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Adobe Acrobat Sign

Legal & Compliance · www.adobe.com/acrobat/business/sign.html

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Overview

Adobe Acrobat Sign is a cloud-based e-signature and agreement workflow platform, formerly known as EchoSign and Adobe Sign, that lets businesses send, sign, track, and manage documents from any device. It is deeply integrated with Microsoft 365, Salesforce, Workday, and other enterprise systems so signing happens inside the tools employees already use.

The problem Adobe Acrobat Sign solves

Legal and operations teams sending contracts for signature often juggle a separate e-signature tool, manual tracking in spreadsheets, and disconnected storage in their CRM or HRIS. Acrobat Sign solves that by embedding signing, tracking, and audit trails directly into Salesforce, Microsoft 365, Workday, and other systems of record, so agreements move through the same tools the business already runs on instead of a bolted-on signing portal.

Decision context

Use these points to test whether the product fits your operation, not just whether it has a long feature list.

  • Published starting price: $15 per user/month. Confirm user, usage, and feature limits for the plan you would actually buy.
  • Deployment: cloud. Check security, data-residency, and access requirements for every team that will use it.
  • Verified integrations include Salesforce, Microsoft 365, Microsoft Teams, Microsoft SharePoint, Microsoft Dynamics 365, Workday. Validate sync direction and plan limits for the connections that matter.
  • This record was last checked on 7/31/2026; pricing and features can change.

How to evaluate Adobe Acrobat Sign

A listing helps create a shortlist; a trial with the team’s real workflow decides whether the tool fits. Use this reading with the structured facts and confirm changes with the vendor.

Workflow fit

The record describes it as a fit for Enterprises already standardized on Microsoft 365, Salesforce, or Workday who want signing embedded in those tools, Regulated industries needing 21 CFR Part 11 or HIPAA-configurable signing, Organizations that want e-signature bundled with mainstream PDF editing under one Adobe contract. Check that this context matches the volume, roles, and processes your team needs it to support.

Pilot questions

  • Can Adobe Acrobat Sign complete the critical workflow without manual work outside the product?
  • Do the recorded connections (Salesforce, Microsoft 365, Microsoft Teams, Microsoft SharePoint) support the sync direction, permissions, and volume we need?
  • What user, usage, storage, support, or security limits appear after the headline starting price?

Evidence and freshness

This record was checked on 7/31/2026. That date tells you when the record was reviewed, not that the vendor has left its terms unchanged since then.

Best for

  • Enterprises already standardized on Microsoft 365, Salesforce, or Workday who want signing embedded in those tools
  • Regulated industries needing 21 CFR Part 11 or HIPAA-configurable signing
  • Organizations that want e-signature bundled with mainstream PDF editing under one Adobe contract

Not a fit if

  • Small teams or solo users wanting a low-cost, self-serve e-signature tool without a per-seat Adobe commitment
  • Teams needing deep native contract lifecycle management rather than signing plus basic tracking

Why it’s listed

  • Deepest native integration bench of any major e-signature vendor (Salesforce, Microsoft 365, Workday, SAP, ServiceNow)
  • Enterprise-grade compliance posture out of the box: SOC 2, ISO 27001, eIDAS, FedRAMP Tailored, HIPAA and 21 CFR Part 11 configurations
  • Backed by Adobe Document Cloud, so signing sits alongside PDF creation/editing in one vendor relationship

Pricing

Acrobat Standard for Teams

$15 per user/month

Entry-level team plan combining basic PDF tools with e-signature sending, capped at roughly 150 send transactions per user/year.

  • E-signature sending and tracking
  • Basic PDF editing and organization
  • Centralized admin console and license management
  • Audit trail per agreement
  • Mobile apps (iOS/Android)

Acrobat Pro for Teams

$24 per user/month

Adds advanced PDF editing and higher-volume, more customizable signing workflows.

  • Everything in Standard for Teams
  • Bulk send (Mega Sign)
  • Custom branding on signing pages/emails
  • Web forms and reusable templates
  • Payment collection at signature
  • 24x7 priority support

Acrobat Sign Solutions (Enterprise)

Custom pricing

Custom-quoted enterprise tier for high-volume, compliance-sensitive, or deeply integrated deployments.

  • Full REST API access
  • Advanced/identity-based authentication
  • CRM and HRIS integrations
  • HIPAA and 21 CFR Part 11 compliance configurations
  • Negotiable/unlimited send volume
  • Dedicated account management

Features

Electronic signatureCore product capability; legally binding e-signatures with device-agnostic signing and no signer account required.
Contract lifecycle managementProvides send/track/store and agreement status, but drafting, clause libraries, and negotiation workflows require pairing with a dedicated CLM tool.
Document templatesReusable templates and web forms are available from the Pro tier and above.
Approval workflowsSupports sequential and parallel multi-signer workflows; more complex conditional routing typically needs the enterprise tier.
Audit trail & certificatesEvery agreement includes a tamper-evident audit trail and certificate of completion.
Contract analyticsBasic reporting and dashboards on send/sign status; not a dedicated contract-analytics or AI-clause-extraction product.
Bulk sendMega Sign supports bulk sending, but it is gated behind Pro/Team tiers and above.
Mobile appNative iOS and Android apps for sending, signing, and tracking on the go.
Public APIDocumented REST API and SDKs for embedding signing into custom applications.

Integrations

SalesforceMicrosoft 365Microsoft TeamsMicrosoft SharePointMicrosoft Dynamics 365WorkdayGoogle WorkspaceMarketoServiceNowNetSuiteCoupaSAP AribaSAP SuccessFactorsZapier

Security & compliance

SOC 2 Type 2ISO 27001eIDASPCI DSSFedRAMP TailoredHIPAA (configurable)21 CFR Part 11 (configurable)

Pros & cons

Pros

  • Signing experience is fast and familiar for recipients, with no account required to sign
  • Extensive pre-built integrations reduce the need for custom middleware in Microsoft- or Salesforce-centric environments
  • Strong compliance and audit-trail capabilities suit regulated and enterprise buyers
  • Bulk send (Mega Sign) and templates streamline high-volume, repetitive agreements

Cons

  • Pricing and packaging are frequently criticized as expensive and confusing relative to standalone competitors
  • Advanced features like bulk sending, custom branding, and API access are gated behind higher tiers or add-ons
  • New admins report a steep learning curve configuring workflows and account settings
  • Document size/page limits on standard tiers can be restrictive for long contracts

What we found

4.4/5
1.1k reviews aggregatedLast checked 2026-07-31

Reviewers on G2 and Capterra rate Acrobat Sign highly for reliability and ease of getting documents signed, while flagging pricing and a learning curve around admin/workflow setup.

Ratings and review counts come from public review platforms. We link to the original source and keep the underlying review text out of this profile.

User reviews

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