AudyenseSide-by-side record
Vision Helpdesk vs. Vivantio
Built from each tool’s researched, reviewed record. Figures are checked against public pricing pages at research time — always confirm current pricing with the vendor before buying.
The short version
Vision Helpdesk starts at $15 per seat, versus Vivantio at $42. Vision Helpdesk carries the higher aggregate rating (9.2/5 vs 8.4/5).
Full comparison
Vision Helpdeskfrom $15 per month | Vivantiofrom $42 per month | |
|---|---|---|
| Audyense Score | 29AS*Low | 29AS*Low |
| Positioning | Vision Helpdesk is an all-in-one help desk platform for businesses of all sizes. | Vivantio is a powerful IT service management tool that can help businesses provide the highest levels of customer service. |
| Free tier | Yes | Yes |
| Deployment | Cloud / SaaS | Cloud / SaaS |
| Best fit | Startup, SMB, Mid-market | Startup, SMB, Mid-market |
| Pricing plans |
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| 3rd party single login and integrations | YesDocumented in the independently researched profile. | — |
| Automation | YesDocumented in the independently researched profile. | — |
| workflow | YesDocumented in the independently researched profile. | — |
| and escalations | YesDocumented in the independently researched profile. | — |
| Blabby – private social hub for your staff members | YesDocumented in the independently researched profile. | — |
| Calendar and task Management | YesDocumented in the independently researched profile. | — |
| Client Management | YesDocumented in the independently researched profile. | — |
| E-Mail parsing | YesDocumented in the independently researched profile. | — |
| Integration with several scripts | YesDocumented in the independently researched profile. | — |
| Manage multiple companies support | YesDocumented in the independently researched profile. | — |
| Multi-channel – Facebook | YesDocumented in the independently researched profile. | — |
| YesDocumented in the independently researched profile. | — | |
| phone | YesDocumented in the independently researched profile. | — |
| Chat | YesDocumented in the independently researched profile. | — |
| Ticket templates | — | YesDocumented in the independently researched profile. |
| Integrated interactive reports | — | YesDocumented in the independently researched profile. |
| Data export (PDF | — | YesDocumented in the independently researched profile. |
| CSV) | — | YesDocumented in the independently researched profile. |
| Point-and-click codeless configuration | — | YesDocumented in the independently researched profile. |
| Asset management/CMDB | — | YesDocumented in the independently researched profile. |
| Custom reports builder | — | YesDocumented in the independently researched profile. |
| Customizable views | — | YesDocumented in the independently researched profile. |
| Active Directory/LDAP Integration | — | YesDocumented in the independently researched profile. |
| Tasking | — | YesDocumented in the independently researched profile. |
| Self-service web portal | — | YesDocumented in the independently researched profile. |
| Interactive dashboards | — | YesDocumented in the independently researched profile. |
| Incident management | — | YesDocumented in the independently researched profile. |
| Automated escalation rules | — | YesDocumented in the independently researched profile. |
| Integrations verified | — | — |
| Aggregate rating | 9.2 · No reviews yet | 8.4 · No reviews yet |
| Integrations | — | — |
| Security & compliance | — | — |
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| Visit Vision Helpdesk ↗ | Visit Vivantio ↗ |