Audyense·
Side-by-side record

Splashtop Remote Support vs. TOPdesk

Built from each tool’s researched, reviewed record. Figures are checked against public pricing pages at research time — always confirm current pricing with the vendor before buying.

The short version

TOPdesk starts at $19 per seat, versus Splashtop Remote Support at $25. Splashtop Remote Support carries the higher aggregate rating (8.9/5 vs 8.5/5).

Full comparison

Splashtop Remote Supportfrom $25 per month
TOPdeskfrom $19 per month
Audyense Score29AS*Low29AS*Low
PositioningSplashtop Remote Support is a remote desktop solution perfect for helpdesks, IT professionals, and MSPs (Managed Service Providers).TOPdesk is a service desk software that merges a user-friendly platform with the expertise of in-house professionals.
Free tierYesYes
DeploymentCloud / SaaSCloud / SaaS
Best fitStartup, SMB, Mid-marketStartup, SMB, Mid-market
Pricing plans
  • Free or entry planFree
  • Higher tiersCustom pricing
  • Free or entry planFree
  • Higher tiersCustom pricing
Access From Any DeviceYesDocumented in the independently researched profile.
Easy DeploymentYesDocumented in the independently researched profile.
Create And Send Deployment PackageYesDocumented in the independently researched profile.
Automatically Install And Deploy To Group Of ComputersYesDocumented in the independently researched profile.
High PerformanceYesDocumented in the independently researched profile.
Attended And Unattended Remote SupportYesDocumented in the independently researched profile.
Group ComputersYesDocumented in the independently researched profile.
User ManagmentYesDocumented in the independently researched profile.
Resell Remote AccessYesDocumented in the independently researched profile.
Robust SecurityYesDocumented in the independently researched profile.
Remote PrintYesDocumented in the independently researched profile.
Chat While In Remote SessionsYesDocumented in the independently researched profile.
Remote Wake ComputersYesDocumented in the independently researched profile.
File transferYesDocumented in the independently researched profile.
Incident managementYesDocumented in the independently researched profile.
Asset ManagementYesDocumented in the independently researched profile.
Change ManagementYesDocumented in the independently researched profile.
Knowledge ManagementYesDocumented in the independently researched profile.
Problem ManagementYesDocumented in the independently researched profile.
Operations ManagementYesDocumented in the independently researched profile.
Project managementYesDocumented in the independently researched profile.
Data Overview & ReportsYesDocumented in the independently researched profile.
Sandbox EnvironmentYesDocumented in the independently researched profile.
Service Level and Contract OversightYesDocumented in the independently researched profile.
Yearly Health AssessmentYesDocumented in the independently researched profile.
Service Uptime AssuranceYesDocumented in the independently researched profile.
Feedback ModuleYesDocumented in the independently researched profile.
User Self-HelpYesDocumented in the independently researched profile.
Integrations verified
Aggregate rating8.9 · No reviews yet8.5 · No reviews yet
Integrations
Security & compliance
Pros
  • Independent review documents a concrete business workflow
  • Documented capability: Access From Any Device
  • Documented capability: Easy Deployment
  • Documented capability: Create And Send Deployment Package
  • Documented capability: Automatically Install And Deploy To Group Of Computers
  • Independent review documents a concrete business workflow
  • Documented capability: Incident Management
  • Documented capability: Asset Management
  • Documented capability: Change Management
  • Documented capability: Knowledge Management
Cons
  • Pricing and usage limits should be checked against the exact plan
  • Implementation effort depends on the team's data and process maturity
  • Reported outcomes should be validated with the buyer's own data
  • Pricing and usage limits should be checked against the exact plan
  • Implementation effort depends on the team's data and process maturity
  • Reported outcomes should be validated with the buyer's own data
Visit Splashtop Remote Support ↗Visit TOPdesk ↗