Audyense·
Side-by-side record

ScreenConnect vs. Vivantio

Built from each tool’s researched, reviewed record. Figures are checked against public pricing pages at research time — always confirm current pricing with the vendor before buying.

The short version

ScreenConnect starts at $27 per seat, versus Vivantio at $42. ScreenConnect carries the higher aggregate rating (9.0/5 vs 8.4/5).

Full comparison

ScreenConnectfrom $27 per month
Vivantiofrom $42 per month
Audyense Score29AS*Low29AS*Low
PositioningScreenConnect is an efficient and quick remote support, access, and meeting system designed for modern technical assistance teams.Vivantio is a powerful IT service management tool that can help businesses provide the highest levels of customer service.
Free tierYesYes
DeploymentCloud / SaaSCloud / SaaS
Best fitStartup, SMB, Mid-marketStartup, SMB, Mid-market
Pricing plans
  • Free or entry planFree
  • Higher tiersCustom pricing
  • Free or entry planFree
  • Higher tiersCustom pricing
Multiple agentsYesDocumented in the independently researched profile.
Remote SupportYesDocumented in the independently researched profile.
No interruptionsYesDocumented in the independently researched profile.
Secure informationYesDocumented in the independently researched profile.
Automated reconnectionYesDocumented in the independently researched profile.
Cross-platform compatibilityYesDocumented in the independently researched profile.
Browser extensionsYesDocumented in the independently researched profile.
Remote accessYesDocumented in the independently researched profile.
Unattended accessYesDocumented in the independently researched profile.
Simplified transfer of filesYesDocumented in the independently researched profile.
Roles & permissionsYesDocumented in the independently researched profile.
Shared toolboxYesDocumented in the independently researched profile.
Remote meetingsYesDocumented in the independently researched profile.
Customization & brandingYesDocumented in the independently researched profile.
Ticket templatesYesDocumented in the independently researched profile.
Integrated interactive reportsYesDocumented in the independently researched profile.
Data export (PDFYesDocumented in the independently researched profile.
CSV)YesDocumented in the independently researched profile.
Point-and-click codeless configurationYesDocumented in the independently researched profile.
Asset management/CMDBYesDocumented in the independently researched profile.
Custom reports builderYesDocumented in the independently researched profile.
Customizable viewsYesDocumented in the independently researched profile.
Active Directory/LDAP IntegrationYesDocumented in the independently researched profile.
TaskingYesDocumented in the independently researched profile.
Self-service web portalYesDocumented in the independently researched profile.
Interactive dashboardsYesDocumented in the independently researched profile.
Incident managementYesDocumented in the independently researched profile.
Automated escalation rulesYesDocumented in the independently researched profile.
Integrations verified
Aggregate rating9.0 · No reviews yet8.4 · No reviews yet
Integrations
Security & compliance
Pros
  • Independent review documents a concrete business workflow
  • Documented capability: Multiple agents
  • Documented capability: Remote Support
  • Documented capability: No interruptions
  • Documented capability: Secure information
  • Independent review documents a concrete business workflow
  • Documented capability: Ticket templates
  • Documented capability: Integrated interactive reports
  • Documented capability: Data export (PDF
  • Documented capability: CSV)
Cons
  • Pricing and usage limits should be checked against the exact plan
  • Implementation effort depends on the team's data and process maturity
  • Reported outcomes should be validated with the buyer's own data
  • Pricing and usage limits should be checked against the exact plan
  • Implementation effort depends on the team's data and process maturity
  • Reported outcomes should be validated with the buyer's own data
Visit ScreenConnect ↗Visit Vivantio ↗