Audyense·
Side-by-side record

ScreenConnect vs. User.com

Built from each tool’s researched, reviewed record. Figures are checked against public pricing pages at research time — always confirm current pricing with the vendor before buying.

The short version

ScreenConnect starts at $27 per seat, versus User.com at $29. ScreenConnect carries the higher aggregate rating (9.0/5 vs 8.4/5).

Full comparison

ScreenConnectfrom $27 per month
User.comfrom $29 per month
Audyense Score29AS*Low29AS*Low
PositioningScreenConnect is an efficient and quick remote support, access, and meeting system designed for modern technical assistance teams.User.com is an easy-to-use software aimed at increasing user engagement and conversion on every step of the sales funnel.
Free tierYesYes
DeploymentCloud / SaaSCloud / SaaS
Best fitStartup, SMB, Mid-marketStartup, SMB, Mid-market
Pricing plans
  • Free or entry planFree
  • Higher tiersCustom pricing
  • Free or entry planFree
  • Higher tiersCustom pricing
Multiple agentsYesDocumented in the independently researched profile.
Remote SupportYesDocumented in the independently researched profile.
No interruptionsYesDocumented in the independently researched profile.
Secure informationYesDocumented in the independently researched profile.
Automated reconnectionYesDocumented in the independently researched profile.
Cross-platform compatibilityYesDocumented in the independently researched profile.
Browser extensionsYesDocumented in the independently researched profile.
Remote accessYesDocumented in the independently researched profile.
Unattended accessYesDocumented in the independently researched profile.
Simplified transfer of filesYesDocumented in the independently researched profile.
Roles & permissionsYesDocumented in the independently researched profile.
Shared toolboxYesDocumented in the independently researched profile.
Remote meetingsYesDocumented in the independently researched profile.
Customization & brandingYesDocumented in the independently researched profile.
Proactive ChatYesDocumented in the independently researched profile.
Groups and SegmentsYesDocumented in the independently researched profile.
Default RepliesYesDocumented in the independently researched profile.
Visitor ProfilesYesDocumented in the independently researched profile.
Custom AttributesYesDocumented in the independently researched profile.
Real-time trackingYesDocumented in the independently researched profile.
TagsYesDocumented in the independently researched profile.
CustomizationYesDocumented in the independently researched profile.
White LabelsYesDocumented in the independently researched profile.
Assign AlertsYesDocumented in the independently researched profile.
Email marketingYesDocumented in the independently researched profile.
Custom TemplatesYesDocumented in the independently researched profile.
Cold EmailsYesDocumented in the independently researched profile.
Real-Time InteractionYesDocumented in the independently researched profile.
Integrations verified
Aggregate rating9.0 · No reviews yet8.4 · No reviews yet
Integrations
Security & compliance
Pros
  • Independent review documents a concrete business workflow
  • Documented capability: Multiple agents
  • Documented capability: Remote Support
  • Documented capability: No interruptions
  • Documented capability: Secure information
  • Independent review documents a concrete business workflow
  • Documented capability: Proactive Chat
  • Documented capability: Groups and Segments
  • Documented capability: Default Replies
  • Documented capability: Visitor Profiles
Cons
  • Pricing and usage limits should be checked against the exact plan
  • Implementation effort depends on the team's data and process maturity
  • Reported outcomes should be validated with the buyer's own data
  • Pricing and usage limits should be checked against the exact plan
  • Implementation effort depends on the team's data and process maturity
  • Reported outcomes should be validated with the buyer's own data
Visit ScreenConnect ↗Visit User.com ↗