AudyenseSide-by-side record
ScreenConnect vs. SupportBee
Built from each tool’s researched, reviewed record. Figures are checked against public pricing pages at research time — always confirm current pricing with the vendor before buying.
The short version
SupportBee starts at $13 per seat, versus ScreenConnect at $27. ScreenConnect carries the higher aggregate rating (9.0/5 vs 4.3/5).
Full comparison
ScreenConnectfrom $27 per month | SupportBeefrom $13 per month | |
|---|---|---|
| Audyense Score | 29AS*Low | 25AS*Low |
| Positioning | ScreenConnect is an efficient and quick remote support, access, and meeting system designed for modern technical assistance teams. | Built around the idea that support is just email done collaboratively, SupportBee turns a shared inbox into a triage system where a small team can claim, assign, and reply to ticke |
| Free tier | Yes | No |
| Deployment | Cloud / SaaS | Cloud / SaaS |
| Best fit | Startup, SMB, Mid-market | Startup, SMB, Mid-market |
| Pricing plans |
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| Multiple agents | YesDocumented in the independently researched profile. | — |
| Remote Support | YesDocumented in the independently researched profile. | — |
| No interruptions | YesDocumented in the independently researched profile. | — |
| Secure information | YesDocumented in the independently researched profile. | — |
| Automated reconnection | YesDocumented in the independently researched profile. | — |
| Cross-platform compatibility | YesDocumented in the independently researched profile. | — |
| Browser extensions | YesDocumented in the independently researched profile. | — |
| Remote access | YesDocumented in the independently researched profile. | — |
| Unattended access | YesDocumented in the independently researched profile. | — |
| Simplified transfer of files | YesDocumented in the independently researched profile. | — |
| Roles & permissions | YesDocumented in the independently researched profile. | — |
| Shared toolbox | YesDocumented in the independently researched profile. | — |
| Remote meetings | YesDocumented in the independently researched profile. | — |
| Customization & branding | YesDocumented in the independently researched profile. | — |
| Editorially noted strength: Simple shared inbox Affordable Email-first | — | YesDocumented in the Softwares.com editorial review. |
| Editorially noted strength: teams that want shared-inbox clarity without the cost and complexity of a full suite. | — | YesDocumented in the Softwares.com editorial review. |
| Editorially noted strength: Onboarding is quick because it feels like email. | — | YesDocumented in the Softwares.com editorial review. |
| Help desk | — | YesDocumented in the Softwares.com editorial review. |
| Live chat & messaging | — | YesDocumented in the Softwares.com editorial review. |
| Knowledge base & help center | — | YesDocumented in the Softwares.com editorial review. |
| Chatbots | — | YesDocumented in the Softwares.com editorial review. |
| Web | — | YesDocumented in the Softwares.com editorial review. |
| API | — | YesDocumented in the Softwares.com editorial review. |
| Integrations verified | — | — |
| Aggregate rating | 9.0 · No reviews yet | 4.3 · No reviews yet |
| Integrations | — | — |
| Security & compliance | — | — |
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| Visit ScreenConnect ↗ | Visit SupportBee ↗ |