Audyense·
Side-by-side record

BMC Software Remedyforce vs. Replicon

Built from each tool’s researched, reviewed record. Figures are checked against public pricing pages at research time — always confirm current pricing with the vendor before buying.

The short version

Replicon starts at $5 per seat, versus BMC Software Remedyforce at $79.

Full comparison

BMC Software Remedyforcefrom $79 per month
Repliconfrom $5 per month
Audyense Score25AS*Low29AS*Low
PositioningRemedyforce is the leading ITIL-compliant IT help desk solution that is delivered on the Cloud.Replicon is an all-in-one time tracking suite built to make project management more efficient, improve profits, and make faster business decisions.
Free tierNoYes
DeploymentCloud / SaaSCloud / SaaS
Best fitStartup, SMB, Mid-marketStartup, SMB, Mid-market
Pricing plans
  • Starting plan$79
  • Higher tiersCustom pricing
  • Free or entry planFree
  • Higher tiersCustom pricing
Leverage pre-configured, ITIL-compliant processes for higher productivity and responsiveness across IT support needsYesDocumented in the researched product page.
Use an integrated change management schedule to minimize disruptionsYesDocumented in the researched product page.
Improve the creation, management, and measurement of Service Level Agreements, Operating Level Agreements, and Underpinning Contracts with just simple data entry into the systemYesDocumented in the researched product page.
Visually map relationships between IT assets to quickly find the origin of any problemYesDocumented in the researched product page.
Minimize disruptions and downtime by running an integrated impact analysis before starting any fixesYesDocumented in the researched product page.
Run ITIL-compliant processes for self-service, help desk, inventory and change managementYesDocumented in the researched product page.
Reduce the number of service callsYesDocumented in the researched product page.
Provide users with an extensive knowledge baseYesDocumented in the researched product page.
Minimize labor-intensive fulfillment processes and off-load repetitive tasks to reduce service costsYesDocumented in the researched product page.
Let users send their requests through multiple channels, such as through mobile devices, email, or the web Chatter Find the best answers from teams across locationsYesDocumented in the researched product page.
Read and post best practices and solutionsYesDocumented in the researched product page.
Mobile accessYesDocumented in the researched product page.
searchYesDocumented in the researched product page.
inventoryYesDocumented in the researched product page.
ProjectsYesDocumented in the independently researched profile.
Project managementYesDocumented in the independently researched profile.
Task managementYesDocumented in the independently researched profile.
Client ManagementYesDocumented in the independently researched profile.
Program ManagementYesDocumented in the independently researched profile.
Estimate managementYesDocumented in the independently researched profile.
Cost normalizationYesDocumented in the independently researched profile.
Custom fields for projectsYesDocumented in the independently researched profile.
TasksYesDocumented in the independently researched profile.
and clientsYesDocumented in the independently researched profile.
User/department assignmentsYesDocumented in the independently researched profile.
Billing and invoicingYesDocumented in the independently researched profile.
Billable/non-billable selectionYesDocumented in the independently researched profile.
Billing and invoicing managementYesDocumented in the independently researched profile.
Integrations verified
Aggregate rating · No reviews yet9.0 · No reviews yet
Integrations
Security & compliance
Pros
  • Product page documents a concrete business workflow
  • Documented capability: Leverage pre-configured, ITIL-compliant processes for higher productivity and responsiveness across IT support needs
  • Documented capability: Use an integrated change management schedule to minimize disruptions
  • Documented capability: Improve the creation, management, and measurement of Service Level Agreements, Operating Level Agreements, and Underpinning Contracts with just simple data entry into the system
  • Documented capability: Visually map relationships between IT assets to quickly find the origin of any problem
  • Independent review documents a concrete business workflow
  • Documented capability: Projects
  • Documented capability: Project management
  • Documented capability: Task management
  • Documented capability: Client management
Cons
  • Pricing and usage limits should be checked against the exact plan
  • Implementation effort depends on the team's data and process maturity
  • Reported outcomes should be validated with the buyer's own data
  • Pricing and usage limits should be checked against the exact plan
  • Implementation effort depends on the team's data and process maturity
  • Reported outcomes should be validated with the buyer's own data
Visit BMC Software Remedyforce ↗Visit Replicon ↗