Audyense·
Side-by-side record

Pure Chat vs. ScreenConnect

Built from each tool’s researched, reviewed record. Figures are checked against public pricing pages at research time — always confirm current pricing with the vendor before buying.

The short version

ScreenConnect starts at $27 per seat, versus Pure Chat at $99. ScreenConnect carries the higher aggregate rating (9.0/5 vs 8.6/5).

Full comparison

Pure Chatfrom $99 per month
ScreenConnectfrom $27 per month
Audyense Score29AS*Low29AS*Low
PositioningPure Chat is a live chat and visitor tracking software that helps to generate more leads and drive sales.ScreenConnect is an efficient and quick remote support, access, and meeting system designed for modern technical assistance teams.
Free tierYesYes
DeploymentCloud / SaaSCloud / SaaS
Best fitStartup, SMB, Mid-marketStartup, SMB, Mid-market
Pricing plans
  • Free or entry planFree
  • Higher tiersCustom pricing
  • Free or entry planFree
  • Higher tiersCustom pricing
Proactive chats and triggersYesDocumented in the independently researched profile.
TranscriptionsYesDocumented in the independently researched profile.
Multi-chat managementYesDocumented in the independently researched profile.
Visitor informationYesDocumented in the independently researched profile.
Chat box assignmentYesDocumented in the independently researched profile.
SSL securityYesDocumented in the independently researched profile.
Canned responseYesDocumented in the independently researched profile.
Hosted chat boxes.YesDocumented in the independently researched profile.
Multiple agentsYesDocumented in the independently researched profile.
Remote SupportYesDocumented in the independently researched profile.
No interruptionsYesDocumented in the independently researched profile.
Secure informationYesDocumented in the independently researched profile.
Automated reconnectionYesDocumented in the independently researched profile.
Cross-platform compatibilityYesDocumented in the independently researched profile.
Browser extensionsYesDocumented in the independently researched profile.
Remote accessYesDocumented in the independently researched profile.
Unattended accessYesDocumented in the independently researched profile.
Simplified transfer of filesYesDocumented in the independently researched profile.
Roles & permissionsYesDocumented in the independently researched profile.
Shared toolboxYesDocumented in the independently researched profile.
Remote meetingsYesDocumented in the independently researched profile.
Customization & brandingYesDocumented in the independently researched profile.
Integrations verified
Aggregate rating8.6 · No reviews yet9.0 · No reviews yet
Integrations
Security & compliance
Pros
  • Independent review documents a concrete business workflow
  • Documented capability: Proactive chats and triggers
  • Documented capability: Transcriptions
  • Documented capability: Multi-chat management
  • Documented capability: Visitor information
  • Independent review documents a concrete business workflow
  • Documented capability: Multiple agents
  • Documented capability: Remote Support
  • Documented capability: No interruptions
  • Documented capability: Secure information
Cons
  • Pricing and usage limits should be checked against the exact plan
  • Implementation effort depends on the team's data and process maturity
  • Reported outcomes should be validated with the buyer's own data
  • Pricing and usage limits should be checked against the exact plan
  • Implementation effort depends on the team's data and process maturity
  • Reported outcomes should be validated with the buyer's own data
Visit Pure Chat ↗Visit ScreenConnect ↗