Audyense·
Side-by-side record

ProProfs Knowledge Base vs. ScreenConnect

Built from each tool’s researched, reviewed record. Figures are checked against public pricing pages at research time — always confirm current pricing with the vendor before buying.

The short version

ProProfs Knowledge Base starts at $9 per seat, versus ScreenConnect at $27. ScreenConnect carries the higher aggregate rating (9.0/5 vs 8.5/5).

Full comparison

ProProfs Knowledge Basefrom $9 per month
ScreenConnectfrom $27 per month
Audyense Score29AS*Low29AS*Low
PositioningProProfs Knowledge Base is a powerful online knowledge management solution designed to enable HR professionals, trainers and top management of a company to effectively manage and dScreenConnect is an efficient and quick remote support, access, and meeting system designed for modern technical assistance teams.
Free tierYesYes
DeploymentCloud / SaaSCloud / SaaS
Best fitStartup, SMB, Mid-marketStartup, SMB, Mid-market
Pricing plans
  • Free or entry planFree
  • Higher tiersCustom pricing
  • Free or entry planFree
  • Higher tiersCustom pricing
Create online FAQs & moreYesDocumented in the independently researched profile.
Upload articlesYesDocumented in the independently researched profile.
videos & moreYesDocumented in the independently researched profile.
Brand with your logo and colorsYesDocumented in the independently researched profile.
Publish site as a PDFYesDocumented in the independently researched profile.
Nothing to install or maintainYesDocumented in the independently researched profile.
View on all devices & browsersYesDocumented in the independently researched profile.
Authenticate users with SSOYesDocumented in the independently researched profile.
Highly searchable FAQYesDocumented in the independently researched profile.
Restrict access & user rolesYesDocumented in the independently researched profile.
Create private knowledgebasesYesDocumented in the independently researched profile.
Integrate with Google AnalyticsYesDocumented in the independently researched profile.
Gather feedback from users.YesDocumented in the independently researched profile.
Multiple agentsYesDocumented in the independently researched profile.
Remote SupportYesDocumented in the independently researched profile.
No interruptionsYesDocumented in the independently researched profile.
Secure informationYesDocumented in the independently researched profile.
Automated reconnectionYesDocumented in the independently researched profile.
Cross-platform compatibilityYesDocumented in the independently researched profile.
Browser extensionsYesDocumented in the independently researched profile.
Remote accessYesDocumented in the independently researched profile.
Unattended accessYesDocumented in the independently researched profile.
Simplified transfer of filesYesDocumented in the independently researched profile.
Roles & permissionsYesDocumented in the independently researched profile.
Shared toolboxYesDocumented in the independently researched profile.
Remote meetingsYesDocumented in the independently researched profile.
Customization & brandingYesDocumented in the independently researched profile.
Integrations verified
Aggregate rating8.5 · No reviews yet9.0 · No reviews yet
Integrations
Security & compliance
Pros
  • Independent review documents a concrete business workflow
  • Documented capability: Create online FAQs & more
  • Documented capability: Upload articles
  • Documented capability: videos & more
  • Documented capability: Brand with your logo and colors
  • Independent review documents a concrete business workflow
  • Documented capability: Multiple agents
  • Documented capability: Remote Support
  • Documented capability: No interruptions
  • Documented capability: Secure information
Cons
  • Pricing and usage limits should be checked against the exact plan
  • Implementation effort depends on the team's data and process maturity
  • Reported outcomes should be validated with the buyer's own data
  • Pricing and usage limits should be checked against the exact plan
  • Implementation effort depends on the team's data and process maturity
  • Reported outcomes should be validated with the buyer's own data
Visit ProProfs Knowledge Base ↗Visit ScreenConnect ↗