Audyense·
Side-by-side record

Oxygen Help Desk vs. Splashtop Remote Support

Built from each tool’s researched, reviewed record. Figures are checked against public pricing pages at research time — always confirm current pricing with the vendor before buying.

The short version

Oxygen Help Desk starts at $7 per seat, versus Splashtop Remote Support at $25. Splashtop Remote Support carries the higher aggregate rating (8.9/5 vs 6.8/5).

Full comparison

Oxygen Help Deskfrom $7 per month
Splashtop Remote Supportfrom $25 per month
Audyense Score29AS*Low29AS*Low
PositioningOxygen Help Desk is a tool that gives businesses total visibility of the lifecycles of their support incidents, from tracking them since the moment customers submit their request uSplashtop Remote Support is a remote desktop solution perfect for helpdesks, IT professionals, and MSPs (Managed Service Providers).
Free tierYesYes
DeploymentCloud / SaaSCloud / SaaS
Best fitStartup, SMB, Mid-marketStartup, SMB, Mid-market
Pricing plans
  • Free or entry planFree
  • Higher tiersCustom pricing
  • Free or entry planFree
  • Higher tiersCustom pricing
Oxygen Express Help DeskYesDocumented in the independently researched profile.
100% Web Based InterfaceYesDocumented in the independently researched profile.
Easily ConfigurableYesDocumented in the independently researched profile.
Manage Service Level AgreementsYesDocumented in the independently researched profile.
Knowledge base & help centerYesDocumented in the independently researched profile.
Incident & Problem ManagementYesDocumented in the independently researched profile.
Help Desk ReportsYesDocumented in the independently researched profile.
Multi-Site SupportYesDocumented in the independently researched profile.
Single Sign-OnYesDocumented in the independently researched profile.
Automate Processes with Business Routing RulesYesDocumented in the independently researched profile.
Fast DeploymentYesDocumented in the independently researched profile.
Comprehensive History and Audit TrailYesDocumented in the independently researched profile.
Oxygen Team Help DeskYesDocumented in the independently researched profile.
100% Web BasedYesDocumented in the independently researched profile.
Access From Any DeviceYesDocumented in the independently researched profile.
Easy DeploymentYesDocumented in the independently researched profile.
Create And Send Deployment PackageYesDocumented in the independently researched profile.
Automatically Install And Deploy To Group Of ComputersYesDocumented in the independently researched profile.
High PerformanceYesDocumented in the independently researched profile.
Attended And Unattended Remote SupportYesDocumented in the independently researched profile.
Group ComputersYesDocumented in the independently researched profile.
User ManagmentYesDocumented in the independently researched profile.
Resell Remote AccessYesDocumented in the independently researched profile.
Robust SecurityYesDocumented in the independently researched profile.
Remote PrintYesDocumented in the independently researched profile.
Chat While In Remote SessionsYesDocumented in the independently researched profile.
Remote Wake ComputersYesDocumented in the independently researched profile.
File transferYesDocumented in the independently researched profile.
Integrations verified
Aggregate rating6.8 · No reviews yet8.9 · No reviews yet
Integrations
Security & compliance
Pros
  • Independent review documents a concrete business workflow
  • Documented capability: Oxygen Express Help Desk
  • Documented capability: 100% Web Based Interface
  • Documented capability: Easily Configurable
  • Documented capability: Manage Service Level Agreements
  • Independent review documents a concrete business workflow
  • Documented capability: Access From Any Device
  • Documented capability: Easy Deployment
  • Documented capability: Create And Send Deployment Package
  • Documented capability: Automatically Install And Deploy To Group Of Computers
Cons
  • Pricing and usage limits should be checked against the exact plan
  • Implementation effort depends on the team's data and process maturity
  • Reported outcomes should be validated with the buyer's own data
  • Pricing and usage limits should be checked against the exact plan
  • Implementation effort depends on the team's data and process maturity
  • Reported outcomes should be validated with the buyer's own data
Visit Oxygen Help Desk ↗Visit Splashtop Remote Support ↗