AudyenseSide-by-side record
Oxygen Help Desk vs. ScreenConnect
Built from each tool’s researched, reviewed record. Figures are checked against public pricing pages at research time — always confirm current pricing with the vendor before buying.
The short version
Oxygen Help Desk starts at $7 per seat, versus ScreenConnect at $27. ScreenConnect carries the higher aggregate rating (9.0/5 vs 6.8/5).
Full comparison
Oxygen Help Deskfrom $7 per month | ScreenConnectfrom $27 per month | |
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| Audyense Score | 29AS*Low | 29AS*Low |
| Positioning | Oxygen Help Desk is a tool that gives businesses total visibility of the lifecycles of their support incidents, from tracking them since the moment customers submit their request u | ScreenConnect is an efficient and quick remote support, access, and meeting system designed for modern technical assistance teams. |
| Free tier | Yes | Yes |
| Deployment | Cloud / SaaS | Cloud / SaaS |
| Best fit | Startup, SMB, Mid-market | Startup, SMB, Mid-market |
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| Oxygen Express Help Desk | YesDocumented in the independently researched profile. | — |
| 100% Web Based Interface | YesDocumented in the independently researched profile. | — |
| Easily Configurable | YesDocumented in the independently researched profile. | — |
| Manage Service Level Agreements | YesDocumented in the independently researched profile. | — |
| Knowledge base & help center | YesDocumented in the independently researched profile. | — |
| Incident & Problem Management | YesDocumented in the independently researched profile. | — |
| Help Desk Reports | YesDocumented in the independently researched profile. | — |
| Multi-Site Support | YesDocumented in the independently researched profile. | — |
| Single Sign-On | YesDocumented in the independently researched profile. | — |
| Automate Processes with Business Routing Rules | YesDocumented in the independently researched profile. | — |
| Fast Deployment | YesDocumented in the independently researched profile. | — |
| Comprehensive History and Audit Trail | YesDocumented in the independently researched profile. | — |
| Oxygen Team Help Desk | YesDocumented in the independently researched profile. | — |
| 100% Web Based | YesDocumented in the independently researched profile. | — |
| Multiple agents | — | YesDocumented in the independently researched profile. |
| Remote Support | — | YesDocumented in the independently researched profile. |
| No interruptions | — | YesDocumented in the independently researched profile. |
| Secure information | — | YesDocumented in the independently researched profile. |
| Automated reconnection | — | YesDocumented in the independently researched profile. |
| Cross-platform compatibility | — | YesDocumented in the independently researched profile. |
| Browser extensions | — | YesDocumented in the independently researched profile. |
| Remote access | — | YesDocumented in the independently researched profile. |
| Unattended access | — | YesDocumented in the independently researched profile. |
| Simplified transfer of files | — | YesDocumented in the independently researched profile. |
| Roles & permissions | — | YesDocumented in the independently researched profile. |
| Shared toolbox | — | YesDocumented in the independently researched profile. |
| Remote meetings | — | YesDocumented in the independently researched profile. |
| Customization & branding | — | YesDocumented in the independently researched profile. |
| Integrations verified | — | — |
| Aggregate rating | 6.8 · No reviews yet | 9.0 · No reviews yet |
| Integrations | — | — |
| Security & compliance | — | — |
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| Visit Oxygen Help Desk ↗ | Visit ScreenConnect ↗ |