Audyense·
Side-by-side record

Mojo Helpdesk vs. Splashtop Remote Support

Built from each tool’s researched, reviewed record. Figures are checked against public pricing pages at research time — always confirm current pricing with the vendor before buying.

The short version

Mojo Helpdesk starts at $24 per seat, versus Splashtop Remote Support at $25. Splashtop Remote Support carries the higher aggregate rating (8.9/5 vs 8.3/5).

Full comparison

Mojo Helpdeskfrom $24 per month
Splashtop Remote Supportfrom $25 per month
Audyense Score29AS*Low29AS*Low
PositioningMojo Helpdesk is a hosted ticket tracking/on-demand help desk service that allows companies and businesses to centralize, assign and monitor user tech and customer requests, as welSplashtop Remote Support is a remote desktop solution perfect for helpdesks, IT professionals, and MSPs (Managed Service Providers).
Free tierYesYes
DeploymentCloud / SaaSCloud / SaaS
Best fitStartup, SMB, Mid-marketStartup, SMB, Mid-market
Pricing plans
  • Free or entry planFree
  • Higher tiersCustom pricing
  • Free or entry planFree
  • Higher tiersCustom pricing
Customizable Ticket FormsYesDocumented in the independently researched profile.
API accessYesDocumented in the independently researched profile.
Built-in Performance TrackingYesDocumented in the independently researched profile.
SSL 256-bit Data EncryptionYesDocumented in the independently researched profile.
Use your own Custom DomainYesDocumented in the independently researched profile.
Time Saving AutomationsYesDocumented in the independently researched profile.
Integration with Google AppsYesDocumented in the independently researched profile.
Full Email IntegrationYesDocumented in the independently researched profile.
Built In ReportsYesDocumented in the independently researched profile.
Importing and Exporting EnabledYesDocumented in the independently researched profile.
Web-based Customer PortalYesDocumented in the independently researched profile.
Incorporate SLA TargetsYesDocumented in the independently researched profile.
It’s an web based applicationYesDocumented in the independently researched profile.
so no need to install any other software to use Mojo HelpdeskYesDocumented in the independently researched profile.
Access From Any DeviceYesDocumented in the independently researched profile.
Easy DeploymentYesDocumented in the independently researched profile.
Create And Send Deployment PackageYesDocumented in the independently researched profile.
Automatically Install And Deploy To Group Of ComputersYesDocumented in the independently researched profile.
High PerformanceYesDocumented in the independently researched profile.
Attended And Unattended Remote SupportYesDocumented in the independently researched profile.
Group ComputersYesDocumented in the independently researched profile.
User ManagmentYesDocumented in the independently researched profile.
Resell Remote AccessYesDocumented in the independently researched profile.
Robust SecurityYesDocumented in the independently researched profile.
Remote PrintYesDocumented in the independently researched profile.
Chat While In Remote SessionsYesDocumented in the independently researched profile.
Remote Wake ComputersYesDocumented in the independently researched profile.
File transferYesDocumented in the independently researched profile.
Integrations verified
Aggregate rating8.3 · No reviews yet8.9 · No reviews yet
Integrations
Security & compliance
Pros
  • Independent review documents a concrete business workflow
  • Documented capability: Customizable Ticket Forms
  • Documented capability: API Access
  • Documented capability: Built-in Performance Tracking
  • Documented capability: SSL 256-bit Data Encryption
  • Independent review documents a concrete business workflow
  • Documented capability: Access From Any Device
  • Documented capability: Easy Deployment
  • Documented capability: Create And Send Deployment Package
  • Documented capability: Automatically Install And Deploy To Group Of Computers
Cons
  • Pricing and usage limits should be checked against the exact plan
  • Implementation effort depends on the team's data and process maturity
  • Reported outcomes should be validated with the buyer's own data
  • Pricing and usage limits should be checked against the exact plan
  • Implementation effort depends on the team's data and process maturity
  • Reported outcomes should be validated with the buyer's own data
Visit Mojo Helpdesk ↗Visit Splashtop Remote Support ↗