AudyenseSide-by-side record
Mojo Helpdesk vs. ScreenConnect
Built from each tool’s researched, reviewed record. Figures are checked against public pricing pages at research time — always confirm current pricing with the vendor before buying.
The short version
Mojo Helpdesk starts at $24 per seat, versus ScreenConnect at $27. ScreenConnect carries the higher aggregate rating (9.0/5 vs 8.3/5).
Full comparison
Mojo Helpdeskfrom $24 per month | ScreenConnectfrom $27 per month | |
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| Audyense Score | 29AS*Low | 29AS*Low |
| Positioning | Mojo Helpdesk is a hosted ticket tracking/on-demand help desk service that allows companies and businesses to centralize, assign and monitor user tech and customer requests, as wel | ScreenConnect is an efficient and quick remote support, access, and meeting system designed for modern technical assistance teams. |
| Free tier | Yes | Yes |
| Deployment | Cloud / SaaS | Cloud / SaaS |
| Best fit | Startup, SMB, Mid-market | Startup, SMB, Mid-market |
| Pricing plans |
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| Customizable Ticket Forms | YesDocumented in the independently researched profile. | — |
| API access | YesDocumented in the independently researched profile. | — |
| Built-in Performance Tracking | YesDocumented in the independently researched profile. | — |
| SSL 256-bit Data Encryption | YesDocumented in the independently researched profile. | — |
| Use your own Custom Domain | YesDocumented in the independently researched profile. | — |
| Time Saving Automations | YesDocumented in the independently researched profile. | — |
| Integration with Google Apps | YesDocumented in the independently researched profile. | — |
| Full Email Integration | YesDocumented in the independently researched profile. | — |
| Built In Reports | YesDocumented in the independently researched profile. | — |
| Importing and Exporting Enabled | YesDocumented in the independently researched profile. | — |
| Web-based Customer Portal | YesDocumented in the independently researched profile. | — |
| Incorporate SLA Targets | YesDocumented in the independently researched profile. | — |
| It’s an web based application | YesDocumented in the independently researched profile. | — |
| so no need to install any other software to use Mojo Helpdesk | YesDocumented in the independently researched profile. | — |
| Multiple agents | — | YesDocumented in the independently researched profile. |
| Remote Support | — | YesDocumented in the independently researched profile. |
| No interruptions | — | YesDocumented in the independently researched profile. |
| Secure information | — | YesDocumented in the independently researched profile. |
| Automated reconnection | — | YesDocumented in the independently researched profile. |
| Cross-platform compatibility | — | YesDocumented in the independently researched profile. |
| Browser extensions | — | YesDocumented in the independently researched profile. |
| Remote access | — | YesDocumented in the independently researched profile. |
| Unattended access | — | YesDocumented in the independently researched profile. |
| Simplified transfer of files | — | YesDocumented in the independently researched profile. |
| Roles & permissions | — | YesDocumented in the independently researched profile. |
| Shared toolbox | — | YesDocumented in the independently researched profile. |
| Remote meetings | — | YesDocumented in the independently researched profile. |
| Customization & branding | — | YesDocumented in the independently researched profile. |
| Integrations verified | — | — |
| Aggregate rating | 8.3 · No reviews yet | 9.0 · No reviews yet |
| Integrations | — | — |
| Security & compliance | — | — |
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| Visit Mojo Helpdesk ↗ | Visit ScreenConnect ↗ |