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Side-by-side record

Kommo vs. SDRx

A side-by-side view of the product records we have today. Use it to narrow the question, then confirm current pricing, limits, and security details with each vendor.

The short version

Kommo starts at $15 per seat, versus SDRx at $40. SDRx carries the higher aggregate rating (5.0/5 vs 4.4/5).

Full comparison

Kommofrom $15 per user/month
SDRxfrom $40 per month
Audyense Score57AS*Fair50AS*Low
PositioningMessenger-based sales CRM built around WhatsApp & InstagramAI SDR for account-based outreach, research, and follow-up.
Free tierNoNo
DeploymentCloud / SaaSCloud / SaaS
Best fitStartup, SMB, Mid-marketStartup, SMB, Mid-market
Pricing plans
  • Base$15
  • Advanced$25
  • Pro$45
  • EnterpriseCustom pricing
    —
Custom objectsPartialCustom fields and ‘Lists’ exist for leads/contacts/companies, but there is no fully generic custom-object model like Salesforce/HubSpot enterprise tiers.—
Workflow automationYesVisual Digital Pipeline automation builder plus no-code Salesbot for triggers on stage changes, task assignment, and messaging scenarios.—
AI featuresYesAI reply/task suggestions included from the Base plan; Advanced/Pro add up to 3 and up to 50 AI agents respectively.—
Native callingPartialCalling is delivered via third-party integrations (Twilio, RingCentral, JustCall, CloudTalk, Zadarma, etc.) rather than a first-party built-in dialer.—
Public APIYesOpen REST API and webhooks documented at developers.kommo.com for custom integrations.—
Email & calendar syncYesGmail/Outlook email sync and Google Calendar/Cal.com integrations are listed on the integrations page.—
Reporting & dashboardsPartialBuilt-in sales reports and revenue tracking exist, but reviewers describe reporting depth as limited, often requiring export to spreadsheets.—
Mobile appYesiOS and Android apps are available; reviewers note the mobile app is less complete/stable than the desktop version.—
Lead scoringPartialAI qualifies and prioritizes leads via reply suggestions, but there is no dedicated configurable lead-scoring model described on lower tiers.—
Sales forecastingPartialPro plan advertises campaign ROI tracking and revenue reporting, but this is basic compared to dedicated forecasting tools.—
AI-built ICP lists from a large prospecting database—Yes
LinkedIn outreach automation—Yes
Autonomous end-to-end outbound execution—Yes
Hyper-personalized 1:1 email generation using CRM/LinkedIn data—Yes
Adaptive multi-step follow-up sequencing—Yes
Automated account and competitor research—Yes
Email deliverability management (warmup, DMARC/DKIM, inbox rotation)—Yes
Integrations verified——
Aggregate rating4.4 · 248 reviews5.0 · 6 reviews
Integrations
WhatsApp BusinessInstagramFacebook MessengerTelegramZapierMake+10 more
CRM syncEmailLinkedIn
Security & compliance——
Pros
  • Intuitive, easy-to-learn interface that lowers onboarding time for non-technical sales reps
  • Strong multi-channel messaging integration (WhatsApp, Instagram, Telegram) unified into one inbox tied to the pipeline
  • No-code Salesbot and automation builder cut down repetitive manual lead-handling tasks
  • Competitive entry pricing for SMBs starting at $15/user/month
  • Deep account research focus.
  • Personalized outreach over multiple channels.
  • Transparent product positioning around AI SDR workflows.
Cons
  • Customer support is frequently described as slow, with long wait times and difficulty resolving complex tickets
  • Advanced automation, custom workflows, and integration setup have a steep learning curve
  • Reporting/analytics are comparatively shallow, often requiring data export to spreadsheets for deeper analysis
  • Mobile app is reported as less complete and stable than the desktop experience
  • Review volume is still early.
  • Not positioned as a broad GTM platform.
Visit Kommo ↗Visit SDRx ↗

Editorial read of this comparison

The table summarizes structured facts; this section explains what the differences mean for a real buying decision.

Where each tool fits, and where it may not

Kommo

Kommo (formerly amoCRM) is a cloud CRM that centralizes leads and multi-channel conversations — WhatsApp, Instagram, Telegram, email — into one visual pipeline with built-in no-code automation (Salesbot), aimed at small and mid-size sales teams.

A particularly good fit for: Small and mid-size sales teams that sell primarily through WhatsApp, Instagram, or other messaging channels Teams wanting a quick-to-learn CRM that unifies pipeline management and conversations without heavy IT setup Budget-conscious SMBs that want built-in no-code automation (Salesbot) without enterprise CRM pricing

May be a poor fit if: Enterprises needing deep, highly customizable reporting and analytics out of the box Teams that require consistently fast, high-touch vendor support for technical issues

SDRx

SDRx is an AI SDR built for B2B sales teams that need deep account research and personalized multi-channel outreach at scale. It focuses on target lists, message personalization, and iterative follow-up over weeks rather than one-shot blasts.

A particularly good fit for: Sales teams running account-based outbound. Founders and growth teams that need research-heavy prospecting.

May be a poor fit if: Teams looking for a generic CRM. Very small teams that only need a simple send engine.

Pricing and plan structure

Kommo: Published starting price $15 per user/month

  • Base$15 per user/month (billed 6-monthly)
  • Advanced$25 per user/month (billed 6-monthly)
  • Pro$45 per user/month (billed 6-monthly)
  • EnterpriseCustom pricing

SDRx: Published starting price $40 per month

Audyense does not have a verified public tier breakdown for this record. Confirm the current quote, seat model, usage limits, and contract terms with the vendor.

Capabilities worth validating

  • Kommo: Custom objects, Workflow automation, AI features, Native calling, Public API Integrations include WhatsApp Business, Instagram, Facebook Messenger, Telegram.
  • SDRx: AI-built ICP lists from a large prospecting database, LinkedIn outreach automation, Autonomous end-to-end outbound execution, Hyper-personalized 1:1 email generation using CRM/LinkedIn data, Adaptive multi-step follow-up sequencing Integrations include CRM sync, Email, LinkedIn.

Questions to answer before switching

  • Does Kommo's selected plan include the features and limits we need?
  • Does SDRx's selected plan include the features and limits we need?
  • Does the exact integration path for WhatsApp Business, Instagram, Facebook Messenger support the sync direction, permissions, and volume we need?
  • Is a hosted-only deployment acceptable for the team and customers who will use this system?

How to evaluate this shortlist

A useful comparison turns the differences between Sales & CRM tools into a concrete test. Use these steps to avoid choosing from a feature table or the lowest headline price alone.

  1. Start with a representative Sales & CRM workflow, not a feature checklist. Define who will use it, what data goes in, and what outcome the team needs.
  2. Test the complete path through WhatsApp Business, Instagram, Facebook Messenger: permissions, sync direction, failure handling, and volume limits often matter more than the integration name.
  3. Compare the cost of the real scenario, including users, usage, storage, support, and contract requirements. The entry price alone does not measure adoption cost.
  4. Before switching, list the evidence gaps, request a demo of the critical workflow, and confirm security, data residency, export, and support with each vendor.

Structured signals help narrow the shortlist, but a trial with a real workflow is still the best way to validate the decision.

Research basis

Last checked: 2026-08-06. Pricing, integrations, feature support, and review signals can change, so treat this as a research snapshot and verify the final decision with the vendor.

Sources consulted: Kommo product site, Capterra, G2; SDRx product site, Product Hunt, SDRx