Audyense·
Side-by-side record

iTouchVision Customer Service vs. Splashtop Remote Support

Built from each tool’s researched, reviewed record. Figures are checked against public pricing pages at research time — always confirm current pricing with the vendor before buying.

The short version

iTouchVision Customer Service starts at $25 per seat, versus Splashtop Remote Support at $25. Splashtop Remote Support carries the higher aggregate rating (8.9/5 vs 7.8/5).

Full comparison

iTouchVision Customer Servicefrom $25 per month
Splashtop Remote Supportfrom $25 per month
Audyense Score29AS*Low29AS*Low
PositioningiTouchVision Customer Service is a comprehensive B2B service desk allowing agents to track and manage a variety of requests.Splashtop Remote Support is a remote desktop solution perfect for helpdesks, IT professionals, and MSPs (Managed Service Providers).
Free tierYesYes
DeploymentCloud / SaaSCloud / SaaS
Best fitStartup, SMB, Mid-marketStartup, SMB, Mid-market
Pricing plans
  • Free or entry planFree
  • Higher tiersCustom pricing
  • Free or entry planFree
  • Higher tiersCustom pricing
Workflow & Action EngineYesDocumented in the independently researched profile.
Report RulesYesDocumented in the independently researched profile.
Email & CommunicationYesDocumented in the independently researched profile.
TemplatesYesDocumented in the independently researched profile.
Push notificationsYesDocumented in the independently researched profile.
Auto-Distribution of WorkYesDocumented in the independently researched profile.
Incoming callsYesDocumented in the independently researched profile.
Customer HistoryYesDocumented in the independently researched profile.
Analytics & reportingYesDocumented in the independently researched profile.
Customized ReportsYesDocumented in the independently researched profile.
Multi-language.YesDocumented in the independently researched profile.
PersonalizationYesDocumented in the independently researched profile.
Auto-routing and Offline SyncYesDocumented in the independently researched profile.
MobileWorkerYesDocumented in the independently researched profile.
Access From Any DeviceYesDocumented in the independently researched profile.
Easy DeploymentYesDocumented in the independently researched profile.
Create And Send Deployment PackageYesDocumented in the independently researched profile.
Automatically Install And Deploy To Group Of ComputersYesDocumented in the independently researched profile.
High PerformanceYesDocumented in the independently researched profile.
Attended And Unattended Remote SupportYesDocumented in the independently researched profile.
Group ComputersYesDocumented in the independently researched profile.
User ManagmentYesDocumented in the independently researched profile.
Resell Remote AccessYesDocumented in the independently researched profile.
Robust SecurityYesDocumented in the independently researched profile.
Remote PrintYesDocumented in the independently researched profile.
Chat While In Remote SessionsYesDocumented in the independently researched profile.
Remote Wake ComputersYesDocumented in the independently researched profile.
File transferYesDocumented in the independently researched profile.
Integrations verified
Aggregate rating7.8 · No reviews yet8.9 · No reviews yet
Integrations
Security & compliance
Pros
  • Independent review documents a concrete business workflow
  • Documented capability: Workflow & Action Engine
  • Documented capability: Report Rules
  • Documented capability: Email & Communication
  • Documented capability: Templates
  • Independent review documents a concrete business workflow
  • Documented capability: Access From Any Device
  • Documented capability: Easy Deployment
  • Documented capability: Create And Send Deployment Package
  • Documented capability: Automatically Install And Deploy To Group Of Computers
Cons
  • Pricing and usage limits should be checked against the exact plan
  • Implementation effort depends on the team's data and process maturity
  • Reported outcomes should be validated with the buyer's own data
  • Pricing and usage limits should be checked against the exact plan
  • Implementation effort depends on the team's data and process maturity
  • Reported outcomes should be validated with the buyer's own data
Visit iTouchVision Customer Service ↗Visit Splashtop Remote Support ↗