Audyense·
Side-by-side record

InvGate Service Desk vs. Splashtop Remote Support

Built from each tool’s researched, reviewed record. Figures are checked against public pricing pages at research time — always confirm current pricing with the vendor before buying.

The short version

InvGate Service Desk starts at $19 per seat, versus Splashtop Remote Support at $25. Splashtop Remote Support carries the higher aggregate rating (8.9/5 vs 8.7/5).

Full comparison

InvGate Service Deskfrom $19 per month
Splashtop Remote Supportfrom $25 per month
Audyense Score29AS*Low29AS*Low
PositioningInvGate Service Desk is one of the leading help desk software apps currently available on the market.Splashtop Remote Support is a remote desktop solution perfect for helpdesks, IT professionals, and MSPs (Managed Service Providers).
Free tierYesYes
DeploymentCloud / SaaSCloud / SaaS
Best fitStartup, SMB, Mid-marketStartup, SMB, Mid-market
Pricing plans
  • Free or entry planFree
  • Higher tiersCustom pricing
  • Free or entry planFree
  • Higher tiersCustom pricing
Advanced ticket managementYesDocumented in the independently researched profile.
IntuitiveYesDocumented in the independently researched profile.
CollaborationYesDocumented in the independently researched profile.
Multi-department supportYesDocumented in the independently researched profile.
Service desk analyticsYesDocumented in the independently researched profile.
Time trackingYesDocumented in the independently researched profile.
SLA managementYesDocumented in the independently researched profile.
Cutting-edge automation and integrationYesDocumented in the independently researched profile.
WorkflowsYesDocumented in the independently researched profile.
Flexible interactionYesDocumented in the independently researched profile.
GamificationYesDocumented in the independently researched profile.
Standard featuresYesDocumented in the independently researched profile.
Knowledge base & help centerYesDocumented in the independently researched profile.
Approval managementYesDocumented in the independently researched profile.
Access From Any DeviceYesDocumented in the independently researched profile.
Easy DeploymentYesDocumented in the independently researched profile.
Create And Send Deployment PackageYesDocumented in the independently researched profile.
Automatically Install And Deploy To Group Of ComputersYesDocumented in the independently researched profile.
High PerformanceYesDocumented in the independently researched profile.
Attended And Unattended Remote SupportYesDocumented in the independently researched profile.
Group ComputersYesDocumented in the independently researched profile.
User ManagmentYesDocumented in the independently researched profile.
Resell Remote AccessYesDocumented in the independently researched profile.
Robust SecurityYesDocumented in the independently researched profile.
Remote PrintYesDocumented in the independently researched profile.
Chat While In Remote SessionsYesDocumented in the independently researched profile.
Remote Wake ComputersYesDocumented in the independently researched profile.
File transferYesDocumented in the independently researched profile.
Integrations verified
Aggregate rating8.7 · No reviews yet8.9 · No reviews yet
Integrations
Security & compliance
Pros
  • Independent review documents a concrete business workflow
  • Documented capability: Advanced ticket management
  • Documented capability: Intuitive
  • Documented capability: Collaboration
  • Documented capability: Multi-department support
  • Independent review documents a concrete business workflow
  • Documented capability: Access From Any Device
  • Documented capability: Easy Deployment
  • Documented capability: Create And Send Deployment Package
  • Documented capability: Automatically Install And Deploy To Group Of Computers
Cons
  • Pricing and usage limits should be checked against the exact plan
  • Implementation effort depends on the team's data and process maturity
  • Reported outcomes should be validated with the buyer's own data
  • Pricing and usage limits should be checked against the exact plan
  • Implementation effort depends on the team's data and process maturity
  • Reported outcomes should be validated with the buyer's own data
Visit InvGate Service Desk ↗Visit Splashtop Remote Support ↗