AudyenseSide-by-side record
InvGate Service Desk vs. ScreenConnect
Built from each tool’s researched, reviewed record. Figures are checked against public pricing pages at research time — always confirm current pricing with the vendor before buying.
The short version
InvGate Service Desk starts at $19 per seat, versus ScreenConnect at $27. ScreenConnect carries the higher aggregate rating (9.0/5 vs 8.7/5).
Full comparison
InvGate Service Deskfrom $19 per month | ScreenConnectfrom $27 per month | |
|---|---|---|
| Audyense Score | 29AS*Low | 29AS*Low |
| Positioning | InvGate Service Desk is one of the leading help desk software apps currently available on the market. | ScreenConnect is an efficient and quick remote support, access, and meeting system designed for modern technical assistance teams. |
| Free tier | Yes | Yes |
| Deployment | Cloud / SaaS | Cloud / SaaS |
| Best fit | Startup, SMB, Mid-market | Startup, SMB, Mid-market |
| Pricing plans |
|
|
| Advanced ticket management | YesDocumented in the independently researched profile. | — |
| Intuitive | YesDocumented in the independently researched profile. | — |
| Collaboration | YesDocumented in the independently researched profile. | — |
| Multi-department support | YesDocumented in the independently researched profile. | — |
| Service desk analytics | YesDocumented in the independently researched profile. | — |
| Time tracking | YesDocumented in the independently researched profile. | — |
| SLA management | YesDocumented in the independently researched profile. | — |
| Cutting-edge automation and integration | YesDocumented in the independently researched profile. | — |
| Workflows | YesDocumented in the independently researched profile. | — |
| Flexible interaction | YesDocumented in the independently researched profile. | — |
| Gamification | YesDocumented in the independently researched profile. | — |
| Standard features | YesDocumented in the independently researched profile. | — |
| Knowledge base & help center | YesDocumented in the independently researched profile. | — |
| Approval management | YesDocumented in the independently researched profile. | — |
| Multiple agents | — | YesDocumented in the independently researched profile. |
| Remote Support | — | YesDocumented in the independently researched profile. |
| No interruptions | — | YesDocumented in the independently researched profile. |
| Secure information | — | YesDocumented in the independently researched profile. |
| Automated reconnection | — | YesDocumented in the independently researched profile. |
| Cross-platform compatibility | — | YesDocumented in the independently researched profile. |
| Browser extensions | — | YesDocumented in the independently researched profile. |
| Remote access | — | YesDocumented in the independently researched profile. |
| Unattended access | — | YesDocumented in the independently researched profile. |
| Simplified transfer of files | — | YesDocumented in the independently researched profile. |
| Roles & permissions | — | YesDocumented in the independently researched profile. |
| Shared toolbox | — | YesDocumented in the independently researched profile. |
| Remote meetings | — | YesDocumented in the independently researched profile. |
| Customization & branding | — | YesDocumented in the independently researched profile. |
| Integrations verified | — | — |
| Aggregate rating | 8.7 · No reviews yet | 9.0 · No reviews yet |
| Integrations | — | — |
| Security & compliance | — | — |
| Pros |
|
|
| Cons |
|
|
| Visit InvGate Service Desk ↗ | Visit ScreenConnect ↗ |