Audyense·
Side-by-side record

inContact Platform 2.0 Call Center vs. SmartRecruiters

Built from each tool’s researched, reviewed record. Figures are checked against public pricing pages at research time — always confirm current pricing with the vendor before buying.

The short version

SmartRecruiters starts at $10,000 per seat, versus inContact Platform 2.0 Call Center at Custom pricing.

Full comparison

inContact Platform 2.0 Call Centerfrom Custom pricing
SmartRecruitersfrom $10,000 per month
Audyense Score15AS*Low29AS*Low
PositioninginContact Platform 2.0 is an award-winning call center software solution built to reduce operational expenses, increase profitability, and improve agent performance.SmartRecruiters is a recruiting software designed for the modern workforce, providing everything you need to attract, select and hire great talent.
Free tierNoYes
DeploymentCloud / SaaSCloud / SaaS
Best fitStartup, SMB, Mid-marketStartup, SMB, Mid-market
Pricing plans
  • Starting planCustom pricing
  • Higher tiersCustom pricing
  • Free or entry planFree
  • Higher tiersCustom pricing
No upgrade costs or annual maintenance feesYesDocumented in the researched product page.
Pay-as-you-go billing modelYesDocumented in the researched product page.
Operate multiple sites as one to reduce costsYesDocumented in the researched product page.
Reduce IT costs and technical complicationsYesDocumented in the researched product page.
Lower connectivity costs with in-house telecomYesDocumented in the researched product page.
High security with geographically redundant databases built with encryption, real time replication, HTTPS, and SFTPYesDocumented in the researched product page.
PCI Compliant and Safe Harbor CertifiedYesDocumented in the researched product page.
24/7/365 network operations monitoringYesDocumented in the researched product page.
SAS70 audited data centersYesDocumented in the researched product page.
Deploy at home, globally, or at multi-site locationsYesDocumented in the researched product page.
On-demand scalabilityYesDocumented in the researched product page.
Integrate with in-house and commercial technologies, including CRMYesDocumented in the researched product page.
99.99% availability SLAYesDocumented in the researched product page.
Deploy quickly and efficientlyYesDocumented in the researched product page.
Multi-Board Job PostingYesDocumented in the independently researched profile.
One-Click ApplyYesDocumented in the independently researched profile.
Applicant Progress TrackingYesDocumented in the independently researched profile.
Custom Interview ScorecardsYesDocumented in the independently researched profile.
Interview Scheduling ToolsYesDocumented in the independently researched profile.
Collaborative Response & Review SharingYesDocumented in the independently researched profile.
Mobile Hiring AppYesDocumented in the independently researched profile.
Consistent BrandingYesDocumented in the independently researched profile.
Job Aggregators DistributionYesDocumented in the independently researched profile.
Social Media Job DistributionYesDocumented in the independently researched profile.
Employee Referral PortalYesDocumented in the independently researched profile.
Personalized Auto-ResponderYesDocumented in the independently researched profile.
Facebook SynchronizationYesDocumented in the independently researched profile.
Mobile-Friendly Career SiteYesDocumented in the independently researched profile.
Integrations verified
Aggregate rating · No reviews yet9.5 · No reviews yet
Integrations
Security & compliance
Pros
  • Product page documents a concrete business workflow
  • Documented capability: No upgrade costs or annual maintenance fees
  • Documented capability: Pay-as-you-go billing model
  • Documented capability: Operate multiple sites as one to reduce costs
  • Documented capability: Reduce IT costs and technical complications
  • Independent review documents a concrete business workflow
  • Documented capability: Multi-Board Job Posting
  • Documented capability: One-Click Apply
  • Documented capability: Applicant Progress Tracking
  • Documented capability: Custom Interview Scorecards
Cons
  • Pricing and usage limits should be checked against the exact plan
  • Implementation effort depends on the team's data and process maturity
  • Reported outcomes should be validated with the buyer's own data
  • Pricing and usage limits should be checked against the exact plan
  • Implementation effort depends on the team's data and process maturity
  • Reported outcomes should be validated with the buyer's own data
Visit inContact Platform 2.0 Call Center ↗Visit SmartRecruiters ↗