AudyenseSide-by-side record
HESK vs. Splashtop Remote Support
Built from each tool’s researched, reviewed record. Figures are checked against public pricing pages at research time — always confirm current pricing with the vendor before buying.
The short version
HESK starts at Free per seat, versus Splashtop Remote Support at $25. Splashtop Remote Support carries the higher aggregate rating (8.9/5 vs 4.4/5).
Full comparison
HESKfrom Free | Splashtop Remote Supportfrom $25 per month | |
|---|---|---|
| Audyense Score | 29AS*Low | 29AS*Low |
| Positioning | HESK is a long-running free help desk script you drop onto a web server: ticketing plus a built-in knowledge base, with minimal overhead. | Splashtop Remote Support is a remote desktop solution perfect for helpdesks, IT professionals, and MSPs (Managed Service Providers). |
| Free tier | Yes | Yes |
| Deployment | Cloud / SaaS | Cloud / SaaS |
| Best fit | Startup, SMB, Mid-market | Startup, SMB, Mid-market |
| Pricing plans |
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| Editorially noted strength: Free self-hosted Lightweight Built-in knowledge base | YesDocumented in the Softwares.com editorial review. | — |
| Help desk | YesDocumented in the Softwares.com editorial review. | — |
| Knowledge base & help center | YesDocumented in the Softwares.com editorial review. | — |
| Chatbots | YesDocumented in the Softwares.com editorial review. | — |
| Web | YesDocumented in the Softwares.com editorial review. | — |
| Cloud | YesDocumented in the Softwares.com editorial review. | — |
| Access From Any Device | — | YesDocumented in the independently researched profile. |
| Easy Deployment | — | YesDocumented in the independently researched profile. |
| Create And Send Deployment Package | — | YesDocumented in the independently researched profile. |
| Automatically Install And Deploy To Group Of Computers | — | YesDocumented in the independently researched profile. |
| High Performance | — | YesDocumented in the independently researched profile. |
| Attended And Unattended Remote Support | — | YesDocumented in the independently researched profile. |
| Group Computers | — | YesDocumented in the independently researched profile. |
| User Managment | — | YesDocumented in the independently researched profile. |
| Resell Remote Access | — | YesDocumented in the independently researched profile. |
| Robust Security | — | YesDocumented in the independently researched profile. |
| Remote Print | — | YesDocumented in the independently researched profile. |
| Chat While In Remote Sessions | — | YesDocumented in the independently researched profile. |
| Remote Wake Computers | — | YesDocumented in the independently researched profile. |
| File transfer | — | YesDocumented in the independently researched profile. |
| Integrations verified | — | — |
| Aggregate rating | 4.4 · No reviews yet | 8.9 · No reviews yet |
| Integrations | — | — |
| Security & compliance | — | — |
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| Visit HESK ↗ | Visit Splashtop Remote Support ↗ |