Audyense·
Add your product
Side-by-side record

Halo Service Desk vs. ScreenConnect

Built from each tool’s researched, reviewed record. Figures are checked against public pricing pages at research time — always confirm current pricing with the vendor before buying.

The short version

Halo Service Desk starts at $10 per seat, versus ScreenConnect at $27. ScreenConnect carries the higher aggregate rating (9.0/5 vs 8.0/5).

Full comparison

Halo Service Deskfrom $10 per month
ScreenConnectfrom $27 per month
Audyense Score29AS*Low29AS*Low
PositioningHalo Service Desk is an all-inclusive IT helpdesk solution that connects people, workflows, and information to a single centralized cloud-based system.ScreenConnect is an efficient and quick remote support, access, and meeting system designed for modern technical assistance teams.
Free tierYesYes
DeploymentCloud / SaaSCloud / SaaS
Best fitStartup, SMB, Mid-marketStartup, SMB, Mid-market
Pricing plans
  • Free or entry planFree
  • Higher tiersCustom pricing
  • Free or entry planFree
  • Higher tiersCustom pricing
ITIL ComplianceYesDocumented in the independently researched profile.—
Centralized IT Helpdesk SystemYesDocumented in the independently researched profile.—
Task managementYesDocumented in the independently researched profile.—
Project DashboardYesDocumented in the independently researched profile.—
Self Service PortalYesDocumented in the independently researched profile.—
Knowledge ManagementYesDocumented in the independently researched profile.—
Omnichannel CommunicationYesDocumented in the independently researched profile.—
Mobile appYesDocumented in the independently researched profile.—
IntegrationsYesDocumented in the independently researched profile.—
Multiple agents—YesDocumented in the independently researched profile.
Remote Support—YesDocumented in the independently researched profile.
No interruptions—YesDocumented in the independently researched profile.
Secure information—YesDocumented in the independently researched profile.
Automated reconnection—YesDocumented in the independently researched profile.
Cross-platform compatibility—YesDocumented in the independently researched profile.
Browser extensions—YesDocumented in the independently researched profile.
Remote access—YesDocumented in the independently researched profile.
Unattended access—YesDocumented in the independently researched profile.
Simplified transfer of files—YesDocumented in the independently researched profile.
Roles & permissions—YesDocumented in the independently researched profile.
Shared toolbox—YesDocumented in the independently researched profile.
Remote meetings—YesDocumented in the independently researched profile.
Customization & branding—YesDocumented in the independently researched profile.
Integrations verified——
Aggregate rating8.0 · No reviews yet9.0 · No reviews yet
Integrations——
Security & compliance——
Pros
  • Independent review documents a concrete business workflow
  • Documented capability: ITIL Compliance
  • Documented capability: Centralized IT Helpdesk System
  • Documented capability: Task Management
  • Documented capability: Project Dashboard
  • Independent review documents a concrete business workflow
  • Documented capability: Multiple agents
  • Documented capability: Remote Support
  • Documented capability: No interruptions
  • Documented capability: Secure information
Cons
  • Pricing and usage limits should be checked against the exact plan
  • Implementation effort depends on the team's data and process maturity
  • Reported outcomes should be validated with the buyer's own data
  • Pricing and usage limits should be checked against the exact plan
  • Implementation effort depends on the team's data and process maturity
  • Reported outcomes should be validated with the buyer's own data
Visit Halo Service Desk ↗Visit ScreenConnect ↗