Audyense·
Side-by-side record

GoToAssist vs. Splashtop Remote Support

Built from each tool’s researched, reviewed record. Figures are checked against public pricing pages at research time — always confirm current pricing with the vendor before buying.

The short version

Splashtop Remote Support starts at $25 per seat, versus GoToAssist at Custom pricing.

Full comparison

GoToAssistfrom Custom pricing
Splashtop Remote Supportfrom $25 per month
Audyense Score16AS*Low29AS*Low
Positioningis a remote support platform that is cloud-based and facilitates a connection between IT support teams and customers.Splashtop Remote Support is a remote desktop solution perfect for helpdesks, IT professionals, and MSPs (Managed Service Providers).
Free tierNoYes
DeploymentCloud / SaaSCloud / SaaS
Best fitStartup, SMB, Mid-marketStartup, SMB, Mid-market
Pricing plans
  • Starting planCustom pricing
  • Higher tiersCustom pricing
  • Free or entry planFree
  • Higher tiersCustom pricing
Help deskYesDocumented in the independently researched profile.
Self-serviceYesDocumented in the independently researched profile.
Capability: GoToAssist is a remote desktop software program that offers seamless and frictionless tech support.YesDocumented in the independently researched profile.
Capability: GoToAssist offers Slack Integration, Remote Diagnostics, Multi-Session Support, and more.YesDocumented in the independently researched profile.
Capability: Software-as-a-Service Solution Suite— GoToAssist provides many solutions for IT assistance, including system administration, remote conYesDocumented in the independently researched profile.
Capability: Furthermore, GoToAssist offers toll-free and long-distance calling for assistance in the United States and 26 other countries, includinYesDocumented in the independently researched profile.
Capability: Conclusion As a remote IT service that allows users and IT staff to access troublesome desktops and devices remotely, GoToAssist is useYesDocumented in the independently researched profile.
Capability: As long as the client and IT team both have an internet connection, this cloud-based platform allows desktop access to a host computerYesDocumented in the independently researched profile.
Capability: GoToAssist offers real-time support solutions for clients around the world, and with full remote access options for PC, Mac, and mobileYesDocumented in the independently researched profile.
Access From Any DeviceYesDocumented in the independently researched profile.
Easy DeploymentYesDocumented in the independently researched profile.
Create And Send Deployment PackageYesDocumented in the independently researched profile.
Automatically Install And Deploy To Group Of ComputersYesDocumented in the independently researched profile.
High PerformanceYesDocumented in the independently researched profile.
Attended And Unattended Remote SupportYesDocumented in the independently researched profile.
Group ComputersYesDocumented in the independently researched profile.
User ManagmentYesDocumented in the independently researched profile.
Resell Remote AccessYesDocumented in the independently researched profile.
Robust SecurityYesDocumented in the independently researched profile.
Remote PrintYesDocumented in the independently researched profile.
Chat While In Remote SessionsYesDocumented in the independently researched profile.
Remote Wake ComputersYesDocumented in the independently researched profile.
File transferYesDocumented in the independently researched profile.
Integrations verified1+
Aggregate rating · No reviews yet8.9 · No reviews yet
Integrations
Slack
Security & compliance
Pros
  • Documented capability: Help desk
  • Documented capability: Self-service
  • Documented capability: Capability: GoToAssist is a remote desktop software program that offers seamless and frictionless tech support.
  • Documented capability: Capability: GoToAssist offers Slack Integration, Remote Diagnostics, Multi-Session Support, and more.
  • Independent review explains a concrete business workflow
  • Independent review documents a concrete business workflow
  • Documented capability: Access From Any Device
  • Documented capability: Easy Deployment
  • Documented capability: Create And Send Deployment Package
  • Documented capability: Automatically Install And Deploy To Group Of Computers
Cons
  • Pricing and usage limits should be checked against the exact plan
  • Implementation effort depends on the team's data and process maturity
  • Reported outcomes should be validated with the buyer's own data
  • Pricing and usage limits should be checked against the exact plan
  • Implementation effort depends on the team's data and process maturity
  • Reported outcomes should be validated with the buyer's own data
Visit GoToAssist ↗Visit Splashtop Remote Support ↗