AudyenseSide-by-side record
GoToAssist vs. ScreenConnect
Built from each tool’s researched, reviewed record. Figures are checked against public pricing pages at research time — always confirm current pricing with the vendor before buying.
The short version
ScreenConnect starts at $27 per seat, versus GoToAssist at Custom pricing.
Full comparison
GoToAssistfrom Custom pricing | ScreenConnectfrom $27 per month | |
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| Audyense Score | 16AS*Low | 29AS*Low |
| Positioning | is a remote support platform that is cloud-based and facilitates a connection between IT support teams and customers. | ScreenConnect is an efficient and quick remote support, access, and meeting system designed for modern technical assistance teams. |
| Free tier | No | Yes |
| Deployment | Cloud / SaaS | Cloud / SaaS |
| Best fit | Startup, SMB, Mid-market | Startup, SMB, Mid-market |
| Pricing plans |
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| Help desk | YesDocumented in the independently researched profile. | — |
| Self-service | YesDocumented in the independently researched profile. | — |
| Capability: GoToAssist is a remote desktop software program that offers seamless and frictionless tech support. | YesDocumented in the independently researched profile. | — |
| Capability: GoToAssist offers Slack Integration, Remote Diagnostics, Multi-Session Support, and more. | YesDocumented in the independently researched profile. | — |
| Capability: Software-as-a-Service Solution Suite— GoToAssist provides many solutions for IT assistance, including system administration, remote con | YesDocumented in the independently researched profile. | — |
| Capability: Furthermore, GoToAssist offers toll-free and long-distance calling for assistance in the United States and 26 other countries, includin | YesDocumented in the independently researched profile. | — |
| Capability: Conclusion As a remote IT service that allows users and IT staff to access troublesome desktops and devices remotely, GoToAssist is use | YesDocumented in the independently researched profile. | — |
| Capability: As long as the client and IT team both have an internet connection, this cloud-based platform allows desktop access to a host computer | YesDocumented in the independently researched profile. | — |
| Capability: GoToAssist offers real-time support solutions for clients around the world, and with full remote access options for PC, Mac, and mobile | YesDocumented in the independently researched profile. | — |
| Multiple agents | — | YesDocumented in the independently researched profile. |
| Remote Support | — | YesDocumented in the independently researched profile. |
| No interruptions | — | YesDocumented in the independently researched profile. |
| Secure information | — | YesDocumented in the independently researched profile. |
| Automated reconnection | — | YesDocumented in the independently researched profile. |
| Cross-platform compatibility | — | YesDocumented in the independently researched profile. |
| Browser extensions | — | YesDocumented in the independently researched profile. |
| Remote access | — | YesDocumented in the independently researched profile. |
| Unattended access | — | YesDocumented in the independently researched profile. |
| Simplified transfer of files | — | YesDocumented in the independently researched profile. |
| Roles & permissions | — | YesDocumented in the independently researched profile. |
| Shared toolbox | — | YesDocumented in the independently researched profile. |
| Remote meetings | — | YesDocumented in the independently researched profile. |
| Customization & branding | — | YesDocumented in the independently researched profile. |
| Integrations verified | 1+ | — |
| Aggregate rating | — · No reviews yet | 9.0 · No reviews yet |
| Integrations | Slack | — |
| Security & compliance | — | — |
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| Visit GoToAssist ↗ | Visit ScreenConnect ↗ |